This hotel is a lot older and shabbier than it looks online. We were given a room facing the cliff, so no view either. Still enjoyed our stay due to the great location. The town of Valparaiso is quirky and fun, this hotel is in perfect location to walk the lanes of restaurants and bars. There were some great restaurants in the town, had fantastic food, wine and pisco sours!

Excellent value for a unique hotel. Was a little difficult to find, but the staff were very helpful and guided us to the property. Would definitely recommend!

Beautiful views, fabulous staff!

The service was excellent. We arrived and had a very bad impression from the street. As soon as we steped inside - uau! What a jewel.

Great location close to restaurants and sites. Large clean rooms in small cosy hotel. Very helpful, welcoming staff. What more could you ask for !

Beautiful setting and outstanding staff—and a free 1/2 bottle of red wine!

My room was very beautiful and comfy. There was a problem with Aircondition, when it was turned on , it made a terrible sound in the bathroom. I had to turn it off, even some times the room was very warm. Otherwise staf was very friendly and helpful. My mobile was stolen the day before my departure and the receptionist (the guy with gray hair) helped me to call mobile provider and block my SIM card, as I do not speak Spanish. The young girl working there even she did not speak English , but she was very nice and friendly. I would say I had a good time there and thanks to the staff.

This hotel is a converted great house. There is fabulous art throughout the property. The problem is the rooms lack amenities expected in a 4 or 5 star hotel. No tissues, washcloths, clock or charging station. Excellent staff and breakfast. Hotel is down 30 stairs from the street: a problem when you must carry them up to the street.

Beautiful building, stunning design and decor inside, very comfortable, good location, great helpful staff.

Very nice, frendly and clean hotel.

very nice hotel, great service, excellent location, free secure parking. Friendly staff.

The hotel was closed during the night and I had to wait until 5am to be able to enter! I stayed out all night with tramps. Luckily for me they were nice with me. Before going out the reception confirmed we can come back at any time in the night... The next day, the hotel apologized and promised us to pay back USD 100 of the night. I had to let my banking details but they never paid me back and lied to Hotels.com be saying the story isn't true. I recommend you to avoid the place.

The room was great and I love the painting and artistic side of the hotel. We took a superior room, with a great view that was nice an large. There was no water...well, each morning we had to ask for the water to be turned on. It seems really over-priced. There was basically one staff person -- the same person -- who was responsible for the place while we were there; he was helpful.

Gorgeous old mansion with lovely works of art. Nice patio. Great breakfast. Helpful staff

Incredibly quaint boutique hotel. Beautiful property, rooms, art.

Lovely boutique hotel, beautiful grounds. Staff were incredibly friendly and helpful.

stayed here fore several days recently. Got off to a very rough start with the check in since there is NO WAY to find the place with a car and nobody was answering the phone. It wall worked out and the next day I received a heart-felt apology from the owners. If you plan on driving ot the hotel, let them know in advance and make sure you can use your phone in Chile.The hotel is decorated with beautiful art, each room with a different piece and most from different artists. Many of the rooms have beautiful views.The bathrooms are small and during my stay, the hot water for the shower was not very hot. There is no central heat or central air in the hotel. This was a problem the first morning and I got some lame excuse from the woman in reception about their only being one heater for each floor and I could not have heat in both my room and the breakfast area. A nice young man helped me after this. If they really dont have a heater for more rooms, this could be a big problem if the hotel were busy. For hot days, they only have fans for the rooms. I dont know how hot it gets in Valparaiso, but I am assuming there are times when it can get quite hot. For this reason, I would not recommend the hotel in the summer.The breakfast is quite good. Coffee is very good. The staff in the hotel, with the exception of the first day issues, was wonderful. Helpful, nice, friendly. All in all, I liked the hotel. I do think its a bit overpriced for what you get, but I would recommend it.

stayed here fore several days recently. Got off to a very rough start with the check in since there is NO WAY to find the place with a car and nobody was answering the phone. It wall worked out and the next day I received a heart-felt apology from the owners. If you plan on driving ot the hotel, let them know in advance and make sure you can use your phone in Chile. The hotel is decorated with beautiful art, each room with a different piece and most from different artists. Many of the rooms have beautiful views. The bathrooms are small and during my stay, the hot water for the shower was not very hot. There is no central heat or central air in the hotel. This was a problem the first morning and I got some lame excuse from the woman in reception about their only being one heater for each floor and I could not have heat in both my room and the breakfast area. A nice young man helped me after this. If they really don't have a heater for more rooms, this could be a big problem if the hotel were busy. For hot days, they only have fans for the rooms. I don't know how hot it gets in Valparaiso, but I am assuming there are times when it can get quite hot. For this reason, I would not recommend the hotel in the summer. The breakfast is quite good. Coffee is very good. The staff in the hotel, with the exception of the first day issues, was wonderful. Helpful, nice, friendly. All in all, I liked the hotel. I do think it's a bit overpriced for what you get, but I would recommend it.

Had a great time at this hotel! The hotel was a new renovation of a historic old building in a great part of Valparaíso. Each room is stylishly made over by a different local artist. I LOVED my room. There are fantastic bars, restaurants and shops all in the area, within blocks. And the historic Plaza Sotomayor and Port of Valparaíso are just a 15-minute (downhill) walk away!

Had a great time at this hotel! The hotel was a new renovation of a historic old building in a great part of Valparaíso. Each room is stylishly made over by a different local artist. I LOVED my room. There are fantastic bars, restaurants and shops all in the area, within blocks. And the historic Plaza Sotomayor and Port of Valparaíso are just a 15-minute (downhill) walk away!