Conveniently located in Times Square. Accessible to public transportation. Basic complimentary breakfast. Excellent staff and service. Chanel was very helpful. Nice rooftop lounge. Loved the kitchenette! Hotel was not spectacular, but it gave us the essentials without the enormous NYC price tag.

Great value with great location, rooms were modernized and very clean!

Great little hotel in the theater district. We had an outside patio and a little kitchenette, too! Breakfast was good and the staff was very nice

The property was great I’m a pinch, but I had to move rooms. My first room was horrible with the noise. At 7am the cleaning staff was literally yelling down the hall to each other. The maintenance man was talking as loud as he possibly could. Also, his keys made a significant amount of noise. They were kept vacuuming the hall for hours it seemed like. They kept hitting my door over and over again. The fridge wasn’t working maintenance came to look at it and he was very condescending. He kept repeating to well it feels cold to me meanwhile I am holding items that are proving it’s not working. There were kids running down the hall screaming at the top of their lungs. With security two steps away I can’t understand why he did not say anything to them. It was very late, I was moved the next morning but lost my upgrade. This was extremely frustrating although the front desk staff was incredible. The front desk was professional, nice, and proactive, they made my stay pleasant. I was also disappointed in the room size they are very small. Lastly in my new room the dishwasher leaked horribly. The maid came in and started it, when I returned the floor was covered in water. I almost fell overall not sure if I’d stay here again if it’s based on the hotel itself. But the stay makes it worth it.

We were grateful we got an earlier check in but the room we got was very bad. We booked a queen size bed and the bed we got was a lot smaller than a queen. When we tried looking out the window there was something that looked like white paint covering the whole window. So the whole time we were there we could not see out the window. When I went to ask for a different room at the front desk I was told they were sold out but would put me on a list. I never heard anything back. The elevator was also extremely slow. We were very disappointed in our stay as we were really looking forward to it.

Walks are not insolated properly , can hear everything g very noisy

We stayed at the hotel for 2 nights back in July. We had a wonderful stay. Best part of this place, you are about 5 minutes away from Time square. Staff is very nice. Parking not included but just a couple feet away. Choose this place, well worth it!

This is a cute hotel . Definitely more modern than some of those nearby that are way more expensive . The pros : although small room , it has everything . A king s bed , a small seating area ( or work area) , a full kitchen minus oven ! The bathroom is spacious and filled w toiletries ! The room was clean , AC worked just fine . Area around hotel has changed a lot .. so be vigilant and smart at night . But overall ok . I needed to get a private space and work from “home” and this was the perfect getaway

This hotel was GREAT! The front desk staff were very kind, friendly, and knowledgeable of the area. The rooms were a good size for NYC, and the hotel itself was very close to the subway. We arrived before our room was ready, but the staff were welcoming and helped store our bags to allow for a bag free day of exploring NYC. I would 100% stay here again on my next visit to NYC.

Didn’t feel clean. AC didn’t work

The location of the hotel is amazing. It is so close to Times Square and don’t have to think twice before heading out. The staff is super helpful be it front desk, housekeeping and even engineering. I really enjoyed my stay and would love to stay here again.

Convenient location,professional staff, clean rooms, good breakfast

Close to everything

When checking in, the room was not ready yet: it was about 11:00pm! So far, the $40 deposit is not refunded either! Why?

Breakfast was fresh and delicious Location is great Room making was everyday perfect Only Sofa bed is big problem

Everything was perfect!

Rooms are compact, but comfortable, and this is New York after all. The staff really are your greatest asset! Very friendly and willing to help. Great place to come back to after a long day out sightseeing.

My wife and I stayed for just 2 nights but everything was excellent.

The service of the staff in front desk was excellent. They were very polite and helpful. The room was clean and the area was walkable to dining and shopping areas.

Nice and clean fully furnished room with full kitchen, sofa bed, bed, bathroom, closets, etc. Staff service and Breakfast was excellent.

Only thing was breakfast was very basic . Suite was tiny . There was no where to sit and eat except on bed.

Wonderful stop in the city to see Hamilton! Great central location, super friendly staff, very accommodating!

The location was just far enough away from the hustle and bustle of Times Square where you weren't being bogged down with the noise yet was close enough and accessible to many of those large tourist areas. Easily navigable location by foot or by subway (multiple subway stops are within a block of the hotel). The staff was super courteous, friendly, and flexible.

Great location, walking distance to trains and bus terminal. Rooms are clean and adequate for a family of 3

The staff were all exceptionally wonderful and accommodating. I couldn't believe it - truly a gem with a caring crew. The hotel was a great find and our room had a private outdoor patio area -what a treat for NYC. We will definitely be back!!

Very conveniently located! We appreciated the complementary breakfast and having the option to have our own food at the room.

Staff is great and accommodating. Pleasure to deal with them.

Good location

Very good

The room was hot and smelt like food The heater was broken but refused to fix The next day it wasn’t fixed and they refused to fix it They said they’d tell management to reimburse us. We’re still waiting. Day 3 a staff member was extremely rude and unhelpful Second week the bathroom door was stuck and broken. No one fixed it for five days. Very bad staff and management. Disappointed as I’m a bonvoy member. I’ve been told I’d be reimbursed by points but even that hasn’t arrived yet.

Front desk check-in was super fast. Staff was very friendly and helpful. The hotel is in a great convenient walkable location to Time Square & Broadway shows along with many options for different restaurants,eateries & shopping. The only thing the hotel is missing is a nice rooftop bar/lounge area. That would be awesome to have on site.

The staff was friendly, helpful, excellent