Cheap nice rooms, but the bathroom not really clean and the staff not polite at all.

The property is well located and walkable around good attractions and those are the only positive points, I can come up with. The property needs refurbishment and a better soundproofing. Some staff there have bad manners and are not helpful at all. It's a very noisy place to stay at and some floors there have residents that seems don't like the guests from the hostel. The hostel wants cash only as a form of payment and I was wondering if that form has to do with taxes. It's strange once these days people mostly carry cards. Overall my experience wasn't good so I don't recommend the hostel.

The person at the front desk was very kind and is there 24 hours, which was nice because we got in at 3 am. We were very thirsty when we arrived and they didn’t have water to offer as the kitchen was under construction. There aren’t any amenities beyond the room and bathroom. The room didn’t seem like it was super clean, I’m not sure if it is because of the cleanliness or how old it is. The shower always had hot water so that was good.

I was asked to pay up front in cash. Not having enough cash on me, I asked where the nearest ATM was, and the woman working the desk said she didn't know. After a long journey, the last thing I wanted to do was hunt for an ATM on foot. I pointed out she had a credit card reader on her desk. She covered it up with a magazine and said, "Nãoooo!" Our stare-down ended in me hunting for an ATM. When I finally paid, I asked for a receipt and she told me to ask for one after 11pm or around 2pm the next day. I never got a receipt. Also, the internet connection and the shower were terrible.

Its a good value for money hostel but could be better! The condition of the property need upgrade! Great view though from the second floor double room.

Staff very nice. Rooms are clean. Good price and coffee is nearby!

All the services was excellent and the staff was great!

Quiet, nice view, good value

Good for the price. Clean & cozy.

Great view of the water. Everything was great. Could use a P trap for the drains.

Nice people and friends & clean and tidy

Nice people and friends & clean and tidy 👌

The cost benefit is OK the bathroom is not really clean, but you can survive.

The cost benefit is OK the bathroom is not really clean, but you can survive.

Comfortable and good value stay in Santos. I liked the good WiFi, doorcode system (no keys), and room heater.

Comfortable overnight stay, heated room, good wifi. I liked the new doorcode locks on all doors for security, no keys anymore. Some renovation noise and dust inside and also at neighbouring properties.

The room was spacious, which is good. The kitchen is poorly equipped and not clean. When we first arrived it was an early flight reaching the guest house 8 am on a Sunday. We were new to Lisbon hence we asked which bus goes to the town centre the guy there said he did not know, then we needed to look for a cafe for breakfast and to do some research on internet, in order to navigate around, ( since it was too early to check in our room), he gave us the same answer. That is not helpful to a visitor. Actually there is a McDonald's round the corner, later we found. The location is not close to the Metro, but there are plenty of buses in Lisbon. However, you do need to walk some uphill, plus the fact that the guesthouse is on the 2nd floor of the building People who have bad knees need to take precautions for this

The room was spacious, which is good.The kitchen is poorly equipped and not clean.When we first arrived it was an early flight reaching the guest house 8 am on a Sunday. We were new to Lisbon hence we asked which bus goes to the town centre the guy there said he did not know, then we needed to look for a cafe for breakfast and to do some research on internet, in order to navigate around, ( since it was too early to check in our room), he gave us the same answer. That is not helpful to a visitor. Actually there is a McDonalds round the corner, later we found.The location is not close to the Metro, but there are plenty of buses in Lisbon. However, you do need to walk some uphill, plus the fact that the guesthouse is on the 2nd floor of the building People who have bad knees need to take precautions for this

The hostel was being renovated when we stayed there. The room had been renovated half, e.g. the walls had been painted but the bathroom had not (yet?) been renovated.

Clean room and comfortable mattress, but the iron bed made a lot of noise when I moved. That's bothered us a little. We stayed in a bedroom over looking  the road and there were constant  noise of the cars and chatter from the local pub . The hostel cleanners changed the towels  and cleaned the bedroom everyday, the kitchen and share bathroom were always clean. But there was no refuge bin available at the room, I used a plastic bag instead to collect our waste.There were not lift which made it a bit difficult for who have some mobility problems. Good location, the hostel is about 1,5 km walking distance to the city center and have a lots public transport, restaurants and shops close.The wi-fi worked well and they kept our luggage  bags after we checked-out for a few hours at no charge.

Clean room and comfortable mattress, but the iron bed made a lot of noise when I moved. Thats bothered us a little. We stayed in a bedroom over looking  the road and there were constant  noise of the cars and chatter from the local pub . The hostel cleanners changed the towels  and cleaned the bedroom everyday, the kitchen and share bathroom were always clean. But there was no refuge bin available at the room, I used a plastic bag instead to collect our waste.There were not lift which made it a bit difficult for who have some mobility problems.Good location, the hostel is about 1,5 km walking distance to the city center and have a lots public transport, restaurants and shops close.The wi-fi worked well and they kept our luggage  bags after we checked-out for a few hours at no charge.

This hostel has friendly staff, pleasant rooms, and nice riverviews from some rooms. But there were interruptions such as the hot water running out in my en suite bathroom, because the neighbouring rooms used all the hot water. The old kitchen was very dirty, and upstairs renovations only partially ready with new kitchen just opened, so on the 3rd floor there was some dust, noise, holes in the walls and exposed wires.

No fire alarm on a Lisbon old building Light switches coming off the walls Room was on the 2ND floor, no lock on the main floor door and the access staircase. Kitchen light fitting broken and coming off the ceiling. Didn’t stay and hostel didn’t accept to refund me.

No fire alarm on a Lisbon old buildingLight switches coming off the wallsRoom was on the 2ND floor, no lock on the main floor door and the access staircase.Kitchen light fitting broken and coming off the ceiling.Didn’t stay and hostel didn’t accept to refund me.

I stayed here ten nights in December and would stay again. Located on a quiet street, with pretty river views from some rooms, in the lively Santos area. Good bus connections or walk and explore the city of Lisboa. Rooms are basic but comfortable with a small communal kitchen and one bathroom in the corridor. It was cold in December and there was no heating, but extra blankets were provided to keep warm and the shower was good and hot. An extension with more rooms is being renovated on an upper floor at present. There is no signage on the street so look for the doorway to Mana guesthouse, which is on the ground level in the same building.

I stayed here ten nights in December and would stay again. Located on a quiet street, with pretty river views from some rooms, in the lively Santos area. Good bus connections or walk and explore the city of Lisboa. Rooms are basic but comfortable with a small communal kitchen and one bathroom in the corridor. It was cold in December and there was no heating, but extra blankets were provided to keep warm and the shower was good and hot. An extension with more rooms is being renovated on an upper floor at present. There is no signage on the street so look for the doorway to Mana guesthouse, which is on the ground level in the same building.

Large comfortable room

Large comfortable room