My wife and I booked into Maki Hotel on short notice and were so happy with this choice. The staff were incredibly friendly, thoughtful and accommodating. We especially enjoyed the breakfast that Gonzalo and his team prepared each morning. The room was clean, comfortable and secure. We loved sitting on the balcony and observing the volcano in the distance.

Maki Hotel is a great place to stay. The owner and his family are intimately involved in its operation, and the care shows - from the personal attention you get at breakfast to the recommendations for local shopping and sightseeing, to just how "homely" everything feels. We stayed there for 3 nights, and everything worked out great. Specifically: 1. The rooms, while on the smaller side, are tastefully appointed. 2. The airconditioning works great! 3. Breakfast is a lively affair with an extremely cheerful crew who spare no expense to ensure you are well-fed and happy. 4. The rooms and the hotel itself are extremely well-maintained, clean, and very sanitary. 5. Parking onsite is outside and although the neighborhood might feel a tad sketchy, it's really safe. 6. Very short walk to the main tourist strip (O'Higgins Avenue) and the lake. Overall, we were very sad to leave Maki Hotel. We will definitely stay there again if our travels bring us back to Pucon.

Wonderful hotel. We really enjoyed that it was small and the service was very personal. Excellent breakfast too!

Small but clean and comfortable room with a super comfortable bed , balcony and terrific hotel staff!

Well located. Clean and centrally located. Parking was available. Friendly staff.

Excelente atención por sus dueños. Muy confortable hotel con muy buen servicio. Solo falta que habiliten servicio a tv cable

The staff were fantastic, friendly and helpful! The room was clean, good storage space, provided Netflix. The room was smallish but totally sufficient and had a balcony, and comfortable bathroom/shower space. Very easy to walk to the main area and many restaurants, shops, and excursion operators. I can’t say enough about how kind the staff were and how easy they made our stay in Pucon!

The hotel is a really nice piece of architecture. Why people were walking down the wood stairs at 5am, no idea, maybe to climb a volcano. My room didn't have any exterior windows, was slightly larger than the bed, but did have space in front of the closet and a good size bathroom. The tv is netflix only (their account). Breakfast was great, probably the best in the country that I have had. The bed was medium firm (and on wheels). Wifi worked. Great neighbor hood, close but not on busy street. Off street parking.

The hotel is a really nice piece of architecture. Why people were walking down the wood stairs at 5am, no idea, maybe to climb a volcano. My room didnt have any exterior windows, was slightly larger than the bed, but did have space in front of the closet and a good size bathroom. The tv is netflix only (their account). Breakfast was great, probably the best in the country that I have had. The bed was medium firm (and on wheels). Wifi worked. Great neighbor hood, close but not on busy street. Off street parking.

Lovely small hotel in convenient location. Staff was very helpful in arranging tours and onward transportation. Very good breakfast.

Lovely small hotel in convenient location. Staff was very helpful in arranging tours and onward transportation. Very good breakfast.

Had a great stay at Hotel Maki! Rented 2 rooms for 4 of us who were there to climb Villarica and spend a few days in Pucon, las termas, etc. Location was great. Staff were always attentive and the breakfast was a highlight. Great mix of food and made to order eggs, plus access to kitchen throughout the day. Nice outdoor courtyard as well - this place was great!

Modern boutique style hotel. Good location. Nice atmosphere and art work. Staff very friendly and helpful. Great breakfasts cooked to order and also provided breakfast at 5.30 am when we needed to depart early at 5.30am. 5 stars!

Great location, clean and quiet. All I wanted. Oh, and a great breakfast!

Friendly staff and awesome breakfast.

The owner (I think) was so kind and sweet - she made breakfast and was very hospitable!Everything was good. The hotel is off the main area but about a 3-5 minute walk from the main road.

The owner (I think) was so kind and sweet - she made breakfast and was very hospitable! Everything was good. The hotel is off the main area but about a 3-5 minute walk from the main road.

Maki hotel was fantastic. Clean and cozy. Near to shops and restaurants. The front desk was helpful and friendly. We had a great experience with Ignacio

Maki hotel was fantastic. Clean and cozy. Near to shops and restaurants. The front desk was helpful and friendly. We had a great experience with Ignacio

Great location close to buses and the main part of town. Great staff and breakfasts.

A small boutique hotel that seems to be newly constructed. The design and the furnishings are stunning. Lots of natural wood and fabrics. There are 14 rooms. The room was small.. just enough room for 2 twin beds pushed together, two small nightstands and a simple wooden chair. The bathroom is tight - you have to walk in, shut the door, then turn around and enter the shower from the side. The room next to me had a door that if we both left our rooms at the same time we would run into each other. I could hear my neighbor throw his shoes into the closet and he snored. :( It is located on a side street in a residential area with a laundromat across the street. I had an amazing view of the volcano and I could see the smoke rising out of the snow covered volcano from my room. At night there was lots of barking from the street dogs, typical for southern Chile. It seems the further south of Santiago you go the worse it gets. The woman who checked me in spoke english pretty well and gave me a great recommendation for an Italian restuarant within walking distance from the hotel. The breakfast was very nice - great selection of meats, fruits and they made eggs cooked to order. And the bread..Chile knows how to bake bread! Overall, I would say this is a nice place to stay for one person; Im not sure about 2 people in one room. There is no place to work in the room such as a desk. I parked on the street and there is no fridge or coffee in room.

A small boutique hotel that seems to be newly constructed. The design and the furnishings are stunning. Lots of natural wood and fabrics. There are 14 rooms. The room was small.. just enough room for 2 twin beds pushed together, two small nightstands and a simple wooden chair. The bathroom is tight - you have to walk in, shut the door, then turn around and enter the shower from the side. The room next to me had a door that if we both left our rooms at the same time we would run into each other. I could hear my neighbor throw his shoes into the closet and he snored. :( It is located on a side street in a residential area with a laundromat across the street. I had an amazing view of the volcano and I could see the smoke rising out of the snow covered volcano from my room. At night there was lots of barking from the street dogs, typical for southern Chile. It seems the further south of Santiago you go the worse it gets. The woman who checked me in spoke english pretty well and gave me a great recommendation for an Italian restuarant within walking distance from the hotel. The breakfast was very nice - great selection of meats, fruits and they made eggs cooked to order. And the bread..Chile knows how to bake bread! Overall, I would say this is a nice place to stay for one person; I'm not sure about 2 people in one room. There is no place to work in the room such as a desk. I parked on the street and there is no fridge or coffee in room.

Cozy, comfortable, and warm. The breakfast was especially good with plenty of options!

Exelente muy buena atencion y muy buen servicio. Un lugar hermoso

Great looking place, walking distance to restaurants etc, excellent staff, fantastic breakfast !

The hotel is beautiful, new, and exceptionally designed. The owners and the people who are at the front desk are extremely helpful and kind. The breakfasts are delicious and enormous. You can watch Netflix in many languages which was an awesome perk. The area is a bit sketchy...but it is close to the main drag where restaurants and shops are plentiful. The big negative is that rooms are EXTREMELY small...you feel like you're in a dorm room.

The hotel is beautiful, new, and exceptionally designed. The owners and the people who are at the front desk are extremely helpful and kind. The breakfasts are delicious and enormous. You can watch Netflix in many languages which was an awesome perk. The area is a bit sketchy...but it is close to the main drag where restaurants and shops are plentiful. The big negative is that rooms are EXTREMELY small...you feel like you're in a dorm room.

Wonderful little hotel with amazing breakfast and friendly staff. The breakfast crew would cook scrambled eggs fresh on demand and overall was the best breakfast we had in any hotel we had during our 3 week stay in chile. Room was clean, modern, didn't feel cramped and had a gorgeous view of the volcano. The room really felt like you could relax with a nice large deck via massive glass doors. The decor and feel of the hotel was beautiful and felt warm and welcoming, and didn't have any sign of "staleness" you sometimes find in hotels. Also, cleaning staff went above and beyond. When the laundromat across the street was closed for most of our stay (not open past 6pm, closed one day of the week), we did laundry in the shower. Despite this hotel not providing any laundry services, cleaning staff saw our clothing hanging out to dry, dried it and folded it!

Wonderful little hotel with amazing breakfast and friendly staff. The breakfast crew would cook scrambled eggs fresh on demand and overall was the best breakfast we had in any hotel we had during our 3 week stay in chile. Room was clean, modern, didn't feel cramped and had a gorgeous view of the volcano. The room really felt like you could relax with a nice large deck via massive glass doors. The decor and feel of the hotel was beautiful and felt warm and welcoming, and didn't have any sign of "staleness" you sometimes find in hotels.Also, cleaning staff went above and beyond. When the laundromat across the street was closed for most of our stay (not open past 6pm, closed one day of the week), we did laundry in the shower. Despite this hotel not providing any laundry services, cleaning staff saw our clothing hanging out to dry, dried it and folded it!

Everything was fantastic, from the warm welcome to the amazing support planning all the tourist attractions on my last minute trip to Pucon. All the staff were lovely. Great breakfast and afternoon cake and hot drinks on hand in the communal dining area. 2 blocks from the main town centre shops and restaurants. Will definitely stay again on my next trip to Pucon.

Everything was fantastic, from the warm welcome to the amazing support planning all the tourist attractions on my last minute trip to Pucon. All the staff were lovely. Great breakfast and afternoon cake and hot drinks on hand in the communal dining area. 2 blocks from the main town centre shops and restaurants. Will definitely stay again on my next trip to Pucon.

We just loved our stay at Maki. Felt brand new. The hotel has been meticulously designed, with bright, airy rooms and common areas. Delicious fresh breakfast included. Board games and cards for the kids. Easy few minutes' walk to main restaurant street. Lovely owners and staff. Felt like home away from home. Excellent wifi. Great laundry across the street (wash and fold). Would stay again.