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Definitely not a 9,0 rating hotel. Dont let that rating fool you. Kind bed was definaitly to rwins pit together, could feel the seperation, bed cracked for 10 after you got up. Toilet wouud make high pitch noice when flush. Shower very old. Some traffic noise, Would not recommend!!

I didn’t expect such courtesy as I have been disappointed before.

Very recommend

Staff was friendly and my room was clean. The bed was comfortable for me. Location isn't far from restraunts or shopping. Only issue is I could hear the guests above me constantly making loud noises like theu were dropping something, though thats not the hotels fault.

Good overall. Nice location, nice service, clean room and common spaces.

Nice clean

swimming pool

Clean room, spacious and parking was a plus for a road trip.

Great place quiet no issues I was able to park with my trailer and SXS with no issues

Nice and clean hotel

Palace inn was clean and quiet. We felt safe and they offer late night check in for when your airplane travel is delayed into the wee hours of the morning

Didn’t arrive until 4 am. So we woke up a little later than we wanted and were a couple minutes late to breakfast. They didn’t allow us to have any of the food that was still available…

Everything was fine upon check in, and 2 other previous stays. Unfortunately, the next morning, I noticed numerous (3 in total) weird looking bugs crawling around. 1 on the floor near the bathroom, 1 on the wall in the bathroom and 1 on the dresser by the TV. I will not ever go back.

Very modern and clean design

Nice in clean only thing that’s missing is a outdoor pool my kids would really enjoy that

Great Location and nice and clean as well.

All ok

Business trip. Hotel has been recently renovated. Check-In was easy and the room had everything I needed for a overnight stay.

Place looked good but it has bed bugs. A history search tells me this is nothing new. Sleepers - beware!

Everything

Very clean with great renovations. Would recommend for anyone on a road trip

The room has a feel of a expensive hotel. It looks brand new. Good breakfast and friendly staff. I will give 10/10 rating.

Clean, clean, clean. Everything was very clean and well kept. The property and staff were great. Other guests….not so much.

Great room and wonderful front desk staff. The only drawback was very near I-10 so road noise outside but well insulated so not much noise inside. We have a service dog and not a lot of place to walk him. We had a handicapped access room so the floors were smooth and it felt very safe for my husband in the wheelchair.

The Rooms were Remodeled and Very Clean and Comfortable , easy close parking to your Room !! Friendly Staff and easy Reservations !

Very clean, very well kept. Very nice staff. I would stay here again

For a reasonably priced room to just have somewhere to sleep and shower I’d definitely recommend

When we arrived there was a car parked in front of our room with the hood open, taking up two spots so we had to park across the road. Went to the main check-in area next morning to get some breakfast, or at least a cup of coffee since the coffee they leave you in the room tastes like bad water but no one was around and a sign on the door they would be right back soon. We had to leave for an appointment so oh well. We stayed another night and when we got back, the door key did not work. Had to go back to the office for another key and it still did not work. They acted like we were doing something wrong and we ended up waiting about 30 minutes before they addressed the problem and fixed it. We didn't even bother with any breakfast the next day. We just left. Customer care was too laid back for our money. We will be finding another place to stay next time we visit El Paso.

The hotel is very clean and located right off the freeway. We had an end room and it was very quite. The beds were comfortable and clean. Nice little breakfast that is included as well!!

Cleanest motel I’ve ever seen

Everything was good the only thing got a little warm at night a/c kept wouldn't stay on long enough.