Top of the line customer service. So grateful for this team.

Great location

Provides rooms upstairs

Staff was helpful, but rooms should be cleaner.

The room was not clean, the blinds were broken (anyone could see into the room), and so was the TV. The furniture was mismatched and broken. I had to make several requests for have the blinds and TV fixed. I had to clean my room before I was able to sit my things down in the room.

It's not a 5 star hotel and you can tell the house keeper was in a rush cleaning and that's mostly the smudge film on the mirrors and pictures and the TV other then that it was not a bad place

Staff was excellent and very friendly. TV in room not working properly. No coffee cups with coffee maker.

Do NOT go here with a family. This is a drug den. The TV was on and the remote was broken. Thankfully I was alone and got there late. I had to go around drug addicts on the stairs. This is what I get for being cheap.

I missed check-in because of flight delays ended up at another hotel. Called the next day and was put on hold for 20 min never came back and did not pickagain

The room smelled like cigarettes, the one towel provided was dirty, there was not toilet paper, the blinds were broken, and the furniture had seen better days

As i entered the room the TV was already on. That alsrmed me, as i was i was alone and it was dark. Also, i had to ho clear across the room to turn on a working light. The bathroom toilet inside and outside was full of so much urine build up it hadn't been cleaned in st least a couple of months. In the dink, there wete pubic hairs. I want a full refund! This was shocking after driving a 9 hour trip from NY state to Virginia. Please reimburse me directly! I paid by Credit Debit card with my Visa to Expedia for this APM in Winchester on April 4, 2024.

Clean room comfortable bed close to Interstate

The staff is very friendly, and helpful. The room is clean, and very comfortable. I would recommend APM, and I plan to stay again.

Great service

The Staff and other employee was very rude. Tiffany talked to my Client rude an I recorded her while he was on the line with her. The location is not for the ethnic race. I put a google review that night. I booked him at a better Hotel like the employee told him. I am reporting the information to my E & O Insurance and Expedia. I am requesting a refund as soon as possible.

good stay, quiet, nobody bothered you.

After a stay for one hour I have to leave was a fight next to my room the police come / was a lot of yelling noises . Room was clean

Well, like the old saying goes…”You get what you pay for!” I paid $50 for a room, & it was very disappointing. Trashy, unclean, ghetto, etc. Will not be going there again. I didn’t even stay. I checked in at 3pm, went to a 3:20pm movie at Alamo down the street, came back & dropped my key off & left to go back home! Waste of $$!

I was unable to stay because they would not accept a picture of my drivers license as ID

They leave you a lone pretty much. If you need anything and you ask usually you get it

Room 303 needs waste baskets in it. The toilet needs work. Television did not have a internet connection.

They have clean rooms. And they are really laid back. And off street parking

Terrible

Friendly management that’s helpful.

Well at first we were pleased with the size of the room, the cozy bed for the price. Then we notice under the bed there's DOG FOOD and dog hair all kinds of dirt.... then we notice the bed sheets had not been changed in who knows how long. Bed was full of dirt and hairs .. even found a shard of glass or hard plastic in the bed! Front desk 2as pleasant... Everything else was nice for the price. Surprised there was water in the pool ... Didn't go near it to be able to see how clean it warm it might have been but from driving passed I could tell it at least had water in it!

Bed sheets & towels were clean but nothing else. Tub was digusting and would drain super slow (taking a shower in the pool of water). Cockroaches roaming freely. They are renovating, so hopefully they do a good job and you are lucky to get renovated room.

DO NOT STAY HERE. Yes, the price may be tempting. The room I was given was absolutely filthy. When I got to the room, the door was wide open - literally hanging open. You couldn’t breathe because of the smoke and marijuana stench. Bugs crawling on the ceiling. Blinds were broken and anyone outside could literally see right in if they wanted to. Mattress was stained with blood or something red. Pillows and blanket were stained. The entire place was filthy - floors had dust and trash everywhere. Walls were nasty - dirt and grime built up on them. Shower floor was peeling and cut open. Toilet had stains all over it. People live in these apartments seeing as they had a referral bonus for tenants in the office. I had to ask for a refund and leave. The ladies in the office were very nice but I wouldn’t pay a dime to stink like a cigarette and battle bugs all night.

This place is pretty bad. It looks like someone tried to get in the room with a crow bar. The tv doesn’t work. The window shades are taped to the window with duct tape.

I did like the price, but know I now why. The tv doesn't work and attendant told me maintenance is gone so there is nothing that can be done. Roaches in bathtub and on walls. Toilet wouldn't flush. Overall very bad.

They put all new mulch down in the flowerbeds. It was all very nice and clean. The staff was excellent and very professional.

The staff is really nice and easy to talk to!

front desk was extremely polite and helpful. :)