The staff at this hotel are wonderful! The area around the hotel is chaotic, but once you're at the hotel, it's a different world! Very clean, quiet, safe, upscale, modern, and beautiful. We were treated with the utmost kindness. The room was beautiful and they were kind enough to pack us a delicious breakfast since we had an early flight and couldn't eat breakfast there. We had a wonderful dinner upstairs at Chow Bella...the service and the food were exceptional! We were celebrating our anniversary, and they brought us chocolates and a beautiful cake, and decorated our room. We highly recommend this hotel for anyone staying in Kathmandu. We stayed here twice and loved it.

All of the staffs are very friendly and polite.

Hotel was outside city centre area. Food was very bad and restaurant staffs are very slow. Amenities are not also good. It is not 5 star. Wastage of money. Can get better hotel on same price .

Hotel room and breakfast are good. Service is great. The chocolate service everyday made us feeling very comfortable.

Our stay at Akama Hotel was an unforgettable experience as we were met instantly with welcome drinks and all the staff welcoming us and informing us with all the timings and where everything was such as gym, meal times and pool times. We were then given the room key and as soon as we came in we were met with amazing cleanliness throughout the room with a great view of the city of Kathmandu. The food at Ciao Bella was top tier and our family very much enjoyed the meal there. Room service as well was great as there was not that much of a wait to receive your meals. You get a range of channels on the TV for your viewing and the channels are global. Also a special thank you to Krishna as he was very polite, his service was second-to-none and took meal requests from our family. He even packed us a breakfast meal as our flight was early the next morning. A truly wonderful experience, and I will not hesitate to come back here again when our family comes back to Nepal.

Very nice hotel, staffs are very helpful and friendly. Rooms are clean, spacious and gorgeous looking. We didn’t get better outside view from our room but depending on which side of the building you're staying, you can definitely get a room with beautiful view. But other than that we were satisfied with the services over all. Also the food from their restaurant is delicious.

It was pretty good stay, we got this hotel for pool and jacuzzi and both was out of service

The rooms were spacious and great all around. There were leakages under the sink that could destroy the wooden floor. Everything else was terrific; dinner was great, the staff was courteous, and I would stay there again.