Excellent rooms

Very clean.. good breakfast. Would definitely stay here again.

This propety is fine but how they handle their operations is not fair. Certain guest know things that others have to find out about. They charge your account without contact then falsly charges you. They are not prepared for disaster situations also.

good

Really nice facility

Staff are friendly and responsive to our needs. Our initial room had a leak from the storm and when notified, Emma moved us to a new room within two minutes. Good facility with secure free parking.

Enjoyed our stay. Room was nice. The pool was relaxing.

DO NOT BOOK THIS HOTEL!! This hotel will LIE ON YOU AND CHARGE YOU FOR “A SPOT ON A TOWEL”! I was accused of leaving a spot on a pillowcase however because of allergies I always take my own pillowcases so this is not true. Additionally, I bring my own washcloths and only used the towel floor mat and hand towels to pat myself dry because I don’t like to use hotel towels. When I returned home I looked at my credit card statement, they charged $43 to my account. I called back and they told me I left a pink spot on a large towel and spot on the pillowcase. What pink item I don’t have hair dye or hair gel or body wash that’s pink and I only drank a Pepsi so if I spilled something, it would not be pink! What I did see was trash in front of the room across the hall for over 12 hours that had a towel and garbage. I tried to contact the Hotel directly to come to an amicable resolution however I was given a email address that didn’t work. DO NOT STAY HERE!!

Was a perfect stay

Everything was good as always

Emma front desk was excellent

Room wasn’t clean Staff told us wrong room Charged you before u get there even when u were booking

My 14 year old daughter and I stayed for two nights and had a wonderful experience. The hotel was spotless, the staff was efficient, helpful, and kind, and the hotel felt incredibly safe. 10/10 will stay again!

Was the best experience on a trip. The pool had a lot of chlorine fumes at night. Other than that everything was wonderful.

Perfect

Air in the rooms do not stay on. They are horrible

The place isnt bad at all, majority of the staff was great very helpful and friendly. One staff member was really friendly but no help. Emma i think her name was, really nice but came to her for issues that others fixed easily. The rooms were restocked with towels and bed was made but can tell the room wasnt cleaned bc there was trash still in there and food on the counters, but theu were busy so i understand i guess. All in all it wasnt a bad stay. Michelle and the rest of the people there made the place nicer.

Very impressed! I live in the area, and most of the hotels tend to go downhill very quickly around here as there are quite a bit of homeless people not far from here under the bridge, so I was very hesitant to stay here, but a bad storm and power loss caused me to get a hotel. Very clean, very nice, and the front staff was very nice as well! Gates lock after 5pm and you need your keycard to get in and out...really liked that!

Would stay again.

surrounding area old and junky

Bad coffee, soap dispenser not working in shower, cold breakfast

The room itself was nice. The pool area had roaches everywhere. And laundry room smelt horrible. We asked for extra pillows and blankets beginning of our stay and never received them.

This is pretty good hotel, but they did not have an internet for whole period of stay.

Its was great the staff is great i really like this location the parking is locked key only the room was comfortable but it was dusty i wiped it down w lysol wipes and it was ready to go. My son loved the indoor pool.

Clean, price, comfy

Gated parking is a huge plus. Rooms are large snd comfortable

Great location. Secure, and well maintained. The hallway was a little muggy, so I would suggest lowing the A/C or creating some other form of ventilation.

We booked these rooms last minutes because the Holiday Inn gave our contracted rooms away. We were able to get 11 rooms and really enjoyed our stay. The indoor pool was a plus for our boys. I will definitely stay here again!

Our stay was pleasant and comfortable

It's a safe place, gated and quiet. The place is clean and staff are nice.

A new property, well maintained. Great option for a night when east of Houston on I-10. Gated parking at night.Dog-friendly (for an extra fee). Friendly staff. Complimentary breakfast buffet way above the usual fare at chain hotels. Rooms nicely furnished and equipped. King bed comfortable.

Always the cleanist and wonderful staff