The hotel is a block away from shopping and restaurants featuring a wide range of cuisine. The hotel's breakfast is also excellent as are the restaurant personnel. There were two disappointments; unclean linens and the parking. We had dark stains on the sheets every time they were changed, one day the room was never cleaned, and we were given new sheets another night but had to make the bed ourselves. The parking area is outside and sometimes homeless are waiting next to the car window at the exit kiosk soliciting. We also had homeless wonder in the breakfast buffet area and the first floor entrance is not always monitored (about 50% of time). This makes it easy for anyone to follow you into hotel and the elevator without being a guest. Definitely, some room for improvement - not living up to the Hilton reputation.

We had a great stay. We spent 2 nights here as part of a road trip vacation. It is a nice location we a beautiful view. We always felt safe.

Room was ok, too pricey! Too many hidden charges, online shoes free breakfast! That’s a hidden $32.48 charge! If you want to park your car on the “hotel parking lot is another $15.00, that’s a $300.00 night! And breakfast was cold!

Window needed black out curtains- too much outside downtown light coming in.

Only stayed one night. Within walking distance of our event. Parking was easy but had trouble with the use of the box to insert hotel key as it’s at an awkward angle for cars. Room was clean and spacious. Staff were friendly. Bed was comfy. I would not mind staying here again.

I really like this property. I’ve stayed a couple of times. Parking is kind of a pain if you don’t know to hold onto your room key card to exit the parking garage but other than that I’ve always enjoyed my stay. The breakfast is amazing. I really loved the breakfast bar!

Good facilities, quite cleanly, staff and service were exceptional. The area is very walk-able. Parking is a task though but not overly complicated. Breakfast isn't included, option to include is not worth the price hike on reservation. Area around the complex is loud in afternoon-night but could've just been due to the holiday when I visited. Overall good experience.

The location was great, the staff was very friendly and helpful. The bed was incredibly hard and the pillows were completely flat. We asked for and received 4 extra pillows but still couldn’t get much sleep because the bed was so uncomfortable.

Spent 3 weekends in a row in Colorado Springs at 3 different hotels. Hilton Garden Inn was the BEST by far. Stayed one weekend at a more expensive hotel and one at a less expensive. Hilton Garden Inn had an amazing staff, easy parking at $15 per night and comfortable, clean room. Our new go-to in Springs!

Room was unremarkable

Excellent staff & clean rooms

The property was well-located, with access to many shops and restaurants. We appreciated that it was pet-friendly and the staff were very courteous.

Amazing room and service. I was mountain view side along cascade ave. Was soook loud and a loud late party on our floor which was annoying. Other than that, great!!!

Customer service was excellent!

Only complaint was the room had a odor. Otherwise all good.

Great location, close to a variety of food, beverage and nightlife!

Great hotel, i enjoyed my stay very much. My room was was well laid out and you can tell this hotel is a fairly new property, everything well maintained and clean. Quick walk to restaurants, I honestly dont know how the area is at night, but during the day it was perfectly fine. Would stay here again

Nice place

Chose this hotel because it look conveniently located for driving and walking. Also was hoping for a nice mountain view, and we got a pretty good one as we were situated on an upper floor above the top of the bank building across the street. Couldn't hear other guests for the most part, but could hear traffic at the corner outside. This didn't end up being too big of a deal as the noise died down by 10 or 11 pm. Breakfast was included in our room price which was nice - standard hotel breakfast fare, but nice that it didn't cost extra. Parking was a bit of a mess one night as the hotel shares a public parking lot with a bank next door, and it filled up Saturday night and nobody knew what to do - had to go to the front desk in the morning and let them know your had to park in overflow parking to take the parking fee off, but nobody was notified at check-in of the possibility that they would be possibly using overflow parking that was half a block away or so. Everything in room was nice and comfy. Microwave and fridge in room so we could reheat leftovers. Only downside besides outside noise was sliding door to bathroom instead of a regular door you could shut all the way and have a bit more privacy.

Staff was awesome. Especially, Katie. She was great!

My beautiful daughter checked in before me. I stood back and watched. Tge guy at the coubter offer her the Hilton discount free breakfast etc. Parking was an additional $15 on top of the $225 a night stay along with $15 for breakfast. Anyway, the guy offers her these items at no extra fee. I walk over, mind you my daughter looks nothing like me. So he has no idea that we're together. I asked if i could be on the 9th floor. No theyre booked up for awhile now. Hmmm shes now on the 9th floor. Ok how about the Hilton program can i sign up for that? Youre welcome to do that after this stay. Hmmm ok how about breakfast and parking, both extra $15 each. Seriously, at least try and be somewhat consistent. I'm not ugly by any stretch of the imagination, just 53, but still it was blanton what went on and i won't be staying tgere again. I'll book elsewhere while in town.

Great central location, close to sights. Walking distance to a variety of restaurants. A bit noisy at night due to traffic and surrounding restaurants.

The bathroom fan did not work and the music from the bars nearby was really loud. The breakfast and dinner were fantastic.

Very nice hotel right in the heart of downtown. Very walkable. Both restaurants we ate at were only a few blocks away. Would stay here again.

Walls very thin! Heard neighbors Bathroom had one very small bar of soap, no body wash. Parking was not safe for two senior ladies. Had to use shared parking garage with no direct access into hotel. I will not stay at this Hilton again, just because of the parking situation. Never had bad experience at a Hilton. Note: it was very clean and spacious

Some of the towels were stained it was unclear if had been laundered. We were put right by the elevator and it was very noise from 10pm to 1am.

Absolutely excellent place to stay. Professional and couteous service. My kiddos and I loved it here, and view of the mountains were breath taking too! Definitely recommend 10/10!

Room is beautiful, clean. Very comfortable bed and fabulous pillows. Staff is wonderful!

Great location for Tejon St shopping and restaurants. Easy walk to Pikes Peak Center

Our stay was very nice and the view was excellent. The front desk clerk was very welcoming. We dont understand why we had a handicapped room... a big chair in the tub was awkward. Otherwise, all was very nice.

The fact that we had to pay $15 per day for parking was a big negative in an outdoor lot and not feeling that our car would be safe from break ins. There is no free breakfast at this hotel.