Beautiful hotel, service was great, everyone was so friendly, the hotel room was stunning, breakfast was great too

The property is extremely beautiful and the service is great. Everyone at reception, housekeeping, and restaurant were so kind and attentive. Food is very good with fresh healthy options and great atmosphere. We didn’t know until the last day we could’ve opted for breakfast on our patio; I wish we had known from the beginning. The cooking class on-site was so fun. The chef had a great personality and was an excellent teacher. The hotel is set back a little bit away from town but close enough to get a ride into town for the day. The spa is cute, but rooms aren’t air-conditioned and therapists average. One of the massage therapists let us know how upset she was that we were 15 min late and scolded us both before and after treatment. She claimed someone was scheduled right after us, but there was not anyone waiting when we were done so I suspect that they just wanted to go home early. I try never to be late but it was an honest mistake / we had lost track of time and were in our private pool unable to hear the phone ring. I also was disappointed that the head massage involved oil all over my face without my approval, causing me to break out badly afterwards. When we asked the staff names, the angry one wanted to know why we were asking. Needless to say I don’t think the spa is worth a visit. Everything else here was magical and I would definitely stay here again. Everything was very clean. I recommend housekeeping not leave doors open as it lets mosquitoes in.

Wow, this place made my Bali trip worth it. I think the resort was the highlight of my trip. The staff were so friendly and fast. You ask for anything and they deliver in seconds. I enjoyed my view by the patio filled with so much lush and greenery. My boyfriend and I got a massage everyday and ended our package with a flower bath. That was an experience I will never forget. If I ever make my way back to Bali I will definitely stay here again!

Lovely few days in this beautiful, tranquil hideaway with lovely people, superb service, great food and excellent value for money. Highly recommend the cooking class, we learned how to create an assortment of Balinese dishes and had the good fortune to consume them afterwards. A lovely little shelter away from the hustle and bustle of Ubud town.

A Nice quirky quiet boutique hotel away from the Ubud town centre. Great staff. Breakfast options limited like a Continental breakfast. Good size room (we had an Ethnical cottage overlooking a stream which was really nice) Limited vegetarian options. Any additional services like drinking water was an extra cost. Overall a nice stay

Our entire stay was amazing! The villa is lovely, the floating breakfast & romantic dinner was a hit! The food at the restaurant was yummy. Desserts are all tasty too. We are all taken cared by wonderful staff. Worth it!

The staff at Menzel Ubud went above and beyond to make us feel taken care of during our stay here. Everyone was so kind and accommodating. We ran into some issues with our transportation to the airport, and the receptionist was kind enough to help us find someone on the spot who could take us! The only challenging part was the road to the villas. Many roads are small in Bali, but this one in particular many drivers said the road was so narrow, only one car could fit at a time. Our airport driver our first night in almost didn't drive us up to the hotel as he didn't think he could fit, but eventually he was able to!

Our flights were cancelled for this trip due to COVID-19, we were meant to be staying last month and have been chasing a refund but no one is getting back to us after numerous attempts