The check-in staff Ms Tali was very efficient and courteous. It took about 5 minutes and I got my. Room key card. When I needed a heater in my room, the staff got me one. Ms Vilma managed to contact and spoke to the taxi who fetched me earlier to the hotel to cancel the airport booking trip as i do not speak Finnish.

Superfint sted med ditto service 👍

The Central hotel is next to the train station in the heart of Helsinki. It is a beautiful old hotel. Our room was very comfortable and the breakfast fantastic!

We booked a suite and had the best experience. The attached private sauna was divine and the extra space was quite nice.

Perfect stay in Helsinki.

Overall a great sleep because of the good bed, bedding, quiet and dark. The buffet breakfast was just amazing, especially those cinnamon buns. I did find a lack of amenities in the room, no coffee maker or kettle not even a Do not disturb sign, etc.

Convenient for the station

The room was spacious and the breakfasts outstanding. However, I am mystified by Scandic's eco-friendly light-touch cleaning regime: although I appreciate cleaners can be heavy-handed with all sorts of cleaning products I can't see what prevented them from washing a mug, wiping down the tea/coffee area and replenishing tea coffee and milk as they were in on a daily basis. Reception did help out from supplies downstairs. Beds were never very carefully made and the day before we left sheets were chaged rather wastefully. It was all rather contradictory. We wouldn't want a guest in a room in our own home to feel neglected and that is the impression we received. All rather a pity as it is a wonderful building in the very best possible position for a visit to the capital.

The hotel room was fantastic: convenient, beautifully decorated and calm. However, the building is luke a maze, especially if you need accessible lifts or ranps. The breakfast area was chaotic. There was no flow and hotel guests were going back and forth in a cramped space.

Great staff and location

Great central location. Wonderful breakfast

This is a massive hotel right beside the train station in Helsinki. It's an old historic hotel from what we could tell. Hallways are dark but unique with doorways leading to each room. The location is good. The staff are friendly. The included breakfast is decent. We stayed in the Superior room. The beds were comfortable.

This is a beautiful hotel with a fabulous breakfast included every day. Right near the city center. It is basically connected to the train station - which makes it convenient. My room overlooked the courtyard and was quiet. I enjoyed the hotel very much.

A historic building thoughtfully restored, retaining many architectural features from its former use as offices for the rail station next door. If you like historic buildings, it is an added bonus. A guide leaflet is provided for a self conducted building tour, which is worth doing. We stayed for 8 days so were offered a ground floor room overlooking the pretty central courtyard for quietness. The room was indeed very quiet for the whole stay. However, also read reviews from others as quietness depends on room situation. (Some overlook rail tracks / occasional events in courtyard). We chose a basic room, which was still very comfortable but lacked desk space. Mini bar and safe were provided, but no kettle (provided in more deluxe rooms). This might have been inconvenient had we not been very near to the reception tea and coffee machine for guests. Room cleanliness and room service was excellent except for the rug which needed a trip to one of Helsinki's carpet washing platforms (some other reviews mention this). Shower pressure was best I've had in a hotel and bath filled very fast, though this may vary as you rise higher in the hotel (ours was ground floor). Breakfast was good, varied and plentiful. Hotel position for transport is excellent with station, bus and tram stops only minutes away. Staff were very helpful and friendly for the whole stay. We both decided we will definitely book this hotel again, in spite of the few minor niggles mentioned.

Quiet, close to shopping and restaurants and train station and a wonderful breakfast!

Such a wonderful stay at Grand Central Helsinki! All stuff are super nice. Very central of Helsinki, so transportation is easy, walkable to many places. My hubby said gym has everything he needed. I booked “classic room” & the room was spacious and very quiet. I requested the room with bathtub & there was a bathtub in the room. I think everybody mentioned, but the breakfast was another highlight of this hotel. So much options. I tried not to eat too much, but it was impossible!! There is a microwave the guest can use while we stay (not in the room. breakfast area) the kettle is not in the room, but you can ask at the front desk to borrow. There is a locked storage room next to the reception. Guest themselves are in/out, but there is always a stuff right next to the storage room. If small bags, you can store it in locked locker in the storage room. I didn’t feel unsafe over there. Only thing, there is no self laundry machine in the hotel or laundry mat near by (walking distance kind), but we managed our 5 nights stay here. Both my husband and I had really good time at the hotel, and we would stay again if we are lucky enough to come back to Helsinki one day!

The architecture is great. The location was good and the breakfast was great

Art nouveau decor and recently renovated rooms make this hotel excellent especially with its proximity to the central railway station. The breakfasts were amazing.

Very friendly staff. Had an early flight and since my breakfast was part of the package they suggested I take breakfast to go at 5.00 am….that was an awesome suggestion…little details mean a lot!

Love this hotel. It is grand and stylish. The rooms were large and luxurious Staff were friendly and helpful. The location is perfect right next to the Central Station

Had to queue for check-in. Room was great but it had a very dirty carpet which I hope they’ll replace. My room was facing the rails which you could hear (and feel the vibrations) - despite this I slept great in the super comfy bed! Breakfast is also good so you do get good value for money on a business trip

Rooms were very quiet. Hotel right next to the train station, bus stop. Getting there with car is a bit of a nightmare, very busy and parking very expensive. Breakfast was great, lots of choices in everything. Rather busy, but you could reserve a timeslot, but this didn't get checked.

Great hotel in a lovely historic building attached to the railway station. The central location makes it ideal for exploring the city, either on foot or by tram/bus. I had a large room with comfortable bed, Very quiet and well furnished. Good buffet breakfast. Lovely bar with great atmosphere and a good range of drinks. All staff friendly and helpful. I'd definitely stay here again.

We loved this hotel, being basically attached to the rail station it was extremely easy to find the hotel and surprisingly very quiet. The hall ways are long, but that’s due to the sheer size of this hotel. The breakfasts were excellent, although it does tend to get a little busy. Due to this, they encourage guests to book their seating time which was appreciated. We were celebrating a special occasion and so the hotel gifted us with a free celebratory drink which was a nice touch.

I loved everything about my experience at the Grand Central. Beautiful decor, incredible breakfast, comfortable bed, lovely staff, great location...An all-around terrific experience.

scandic - as always - perfect

Staff was very helpful. Breakfast was great. Room was very clean and comfortable.

It would have been nice to have a kettle service in the room.

Very chic and centrally located hotel. A very good breakfast buffet which ran til 11am on weekends. Rooms very nicely designed and a spacious and nicely renovated restaurant. Hard to beat the location which means the city is on your doorstep and the waterfront is a short tram ride or walk away. We had a great stay!

Good location, friendly staff

Lovely hotel with sound proof rooms so very peaceful. Breakfast was amazing, polite and helpful staff

Very centrally located, right beside the main train station in Helsinki. The building has been tastefully renovated and retains a lot of original features. Rooms were clean and of a good size. Breakfast was impressive.