Cleanliness

An impromptu weekend getaway from the UAE, Bahrain is a tropical island in the gulf region. Having many options of Hotels in the area, we decided on the Grand Swiss - Belhotel at the waterfront. From the entry way into the hotel until the reception of the room, we were greeted with exceptional service. Situated on the beachfront, you will have exceptional sea views and of the surroundings. Excellent pool and drinks facilities are provided for those who enjoy a dip in the water. Breakfast buffet had an amazing variety of foods that could tantalise every taste bud. Highly exceptional service provided by the staff, especially Genelyn , Aqeel, Bea and Usuri. I highly recommend Grand Swiss and will definitely be returning soon.

I was disappointed with this hotel from the very beginning. On arrival, there was no valet or doorman to assist us with our luggage. Then when I got to my bedroom, the bathroom was dirty, the floor had stains and cigarette burn marks on it and the wallpaper was chipping by the window; I asked them to clean the bathroom which they did immediately, so I’m glad they were happy to assist so quickly. After the first day, I noticed that my bathroom would fill with water throughout the day, I raised this issue with the lady in reception as she said she will have somebody look at it – nobody looked at it. The next day I noticed the water again in the morning , I mentioned it to the gentleman at reception and he said he have a plumber come out and look at it – nobody looked at it. When I arrived back at the hotel that evening, I complained a third time regarding the wet bathroom, in which a plumber came out straight away and told me there was a leak in the pipes, and it will continue to leak until they can fix it properly. The hotel moved me into another upgraded room, however, this was right above the hotel’s nightclub and the music went on until 02:30am, I had a horrible time!!! I do not recommend

The hotel is fine but the room smelled of cigarette even though I asked for non smoking. There's a local below which is very noisy during the weekends and the breakfast cost is expensive for the offer. Parking is ok.

It took me sometime to realize my coordinates. It is only on my last day that I found out while walking more than a hour that the Hotel is close to the center of the city. I will stay again in this hotel and they change its name to a shorter name. Finally I have to let know that their breakfast is fantastic.

Friendly staff. 👍 Poor cleanliness. 👎

Amazing views. Clean. Super comfortable beds. Lovely food. Polite staff. Great location. Modern.

Overall was good. Got an upgrade which was nice suite with nice view. Bed is comfortable, pillows can be improved with more variety. I was expecting location to be near the mall but its not walking distance. Yet there are nice restaurants / cafes near by walking by nice pier. Checkin/checkout was fast Service was good