Great hotel

I would definitely stay here again, in fact I wish I had stayed longer. It was an amazing experience and I hope to visit again soon

This Hotel is always first class in every aspect and very convenient for Liverpool Street access to London.

Pan Pacific London is an excellent hotel in a great location. It is centrally located and has fantastic staff and room amenities. It is the quintessential hotel to start and end a day in London. I cannot wait to revisit London and stay at the Pan Pacific.

Modern and fancy hotel. Good service. I will be back again

Amazing hotel, and facilities. I’ve stayed all over London and would rank this as the best so far.

This is an excellent hotel with beautiful rooms and wonderful staff. Surrounded by lots of pubs and bars. And underground station just a stone throw away.

Perfect location and explicit service with quite friendly staff. The room was always kept clean and almost twicw larger than average hotels in Lodon in a same price range. I would visit here again.

Top notch hotel. Great location for business travelers and pan pacific staff is amazing.

One of the nicest hotels and properties we have stayed at in years. Service was superb and the room was comfortable and elegant.

The Pan Pacific is an incredible hotel that punches well above its weight in quality of accommodations and level of service. A must stay for business travelers or tourists coming to London wanting to avoid the swarming crowds.

Quiet, clean, great location for city and centrality, noise/proof, great spa and pool, service was terrific and attentive - great dining options and Afternoon tea

Had a great stay at Pan Pacific - all the staff at the hotel were very helpful and friendly from check-in right through to checking out. I was very happy with my room - modern amenities and the little things such as dental kit and extra tea/coffee. The bed was very comfortable. I was very happy with my breakfast and the coffee. The porters st the door were very helpful in directions. All in all, the staff couldn't do enough for you. I will definitely stay at this hotel again.

A very modern cool place with attention to detail service

Excellent in every way. Fantastic accommodation, food and service.

Amazing rooms, great service. Great location

The food in the restaurant was terrible, really the worst of our 1 month UK trip. Never ever eat in that horrendous restaurant. Rooms are good or my rating would have been 1. I was so so sick after eating there.

Amazing hotel! Easy transportation from Heathrow on the Elizabeth Line and located a couple minutes away from Liverpool Station. The room was spacious and clean. The area is a stone’s throw from the Tower of London. Happy we chose this place!

I absolutely loved my stay here at the Pan Pacific London. I was traveling from the US and they helped me feel at home. The staff is extremely attentive and housekeeping was top notch.

The room and bathroom was spacious and clean. Sonia at the front desk was amazing . Restaurant wasn’t that great but I would stay here again

We had a fantastic stay. Our 5 year old son is going through cancer treatment, and this was a little treat to cheer him up as we can’t travel at the moment. The team were amazing and when we told them how much he loved the gherkin they upgraded us to a suite with the most fabulous view of the gherkin I’ve ever seen. Our son was over the moon, and I can’t thank everyone enough. He’s already asking to come back to the exact same room, so I imagine we’ll be back!

Hotel is absolutely beautiful BUT was let down for a couple of reasons. As a VIP Member I asked if there was a free room upgrade available. Was told that they were fully booked. As I am waiting for the gentleman to check on the upgrade I tried booking online and sure enough there were rooms available!!! Number 1 lie. Secondly we asked for a late checkout as also part of being a VIP. Our flight was at 9pm and we were told the latest we could only have the room until 2pm otherwise we had to pay half the price of a room. Change rooms were offered for us to use after 2pm. The change rooms are definitely not for guests with luggage as there is no room to put anything. Lastly the hotel booked a fixed rate taxi to the airport for us. We asked several times just to clarify that it was fixed. When we got to the airport it was more expensive than the price the hotel told us. As lovely as the hotel is I would not stay again nor recommend. Maybe Expedia needs to answer to these shortfalls and not the hotel??

Amazing property and great guest service.

Great service and very friendly staff

We had a 3 night stay here in one of the wonderful city view rooms. The hotel is certainly one of the best I have visited in London for both the general appearance and service level. The gym is easily one of the best appointed and pleasant hotel gyms I have again used. Staff were all brilliant. I cannot recommend this hotel highly enough.

Mother Nature breathed zen into this lovely hotel! Nothing can beat the energy real plants provide! Not to mention the benefits to air quality, providing a restful night of sleep. The bed provided a quality of sleep we have not found in other hotels! The pool was dreamy! And the views from our 10th floor suite made us dizzy with happiness. Namaste!

Excellent all around

Perfect and convenient location, excellent and friendly service, comfortable room.

lovely, clean, kind staff, felt like a millionaire

Staff are very friendly, hotel is clean and rooms (2 rooms) too. Bed mattress is old and had a crevice, was not comfy. Strait kitchen food was not “wow” as expected. It was above average.

Very amazing service and amenities! Would stay again!

Everyone working there was frindly and kind. All the facilities were very good. It was a little expensive for us, still, it was a good price considering it was in London.