This hotel provided my family with an excellent accommodation for our needs. The property is well cared for with a professional staff who sought to please the guests.

The pillows, though there were plenty were extremely uncomfortable!!!

Hot water was only lukewarm

It’s was fairly average

Although our room was not ready at check in time we were given another room to accommodate us without the wait.

The design of the room was not good. There is a sliding door that slides across the bathroom and the closet but it doesn't close well. When you close it in order to use the bathroom in privacy, you sit on the toilet and look up and the door has bounced back open. Awful design. Also, all of the scents escape from the bathroom because the door doesn't really close. In addition, all of the appliances in the room were unplugged. We had to get on the floor to plug up the microwave, clock radio, and keurig. The plugs were behind the dresser. The cooked food was "blah", no flavor and barely done. I've had better food at other Hampton Inns

The young gentleman (Andrew?) that checked me in and out was very friendly, helpful and enthusiastic but not intrusive. He is one of few people who seems to be committed to serving others well and who genuinely enjoys it and likes people. The breakfast included some hot items beyond the common continental breakfast and the staff frequently monitored it to make sure it didn’t run out and to keep the area clean and orderly. The building looks new and modern and they have popcorn, fruit, and coffee, cocoa and tea available in the lobby 24 hours. The surrounding common area has many small and well appointed intimate areas to sit and visit with others or work. Most importantly is the freshened and modern guest rooms with a small refrigerator, microwave, hairdryer, iron and ironing board. There is a wall thermostat to keep the temperature regulated to your ideal setting and two layered window shades, one of which is a blackout shade to keep the room dark while sleeping. It is very close to many restaurants, a large grocery store, and to gas stations. A major highway is a short drive away for easy access for travel. I loved this place!

Ghetto, don’t go!

Excellent clean room and coffee and cookies thru out the day. Great breakfast in the morning. Easy check out.

We hage stayed many times over the past 2yrs. There was no hot water. Front desk said it was being worked on. Still next day no hot water. Person in room next to use had alarm clock going off starting at 6am and buzzing ever 20 minutes. Told front desk and still continued. Place was dirty hall ways needed vacuumed. Not a pleasant stay at all.

Property was infested with bed bugs. Brought to staff’s attention they seems unsurprised by the mention of it. Manager was kind and polite, however followed through on nothing.

Good

It was pretty clean. Check in and check out was a breeze.

Area is great, close to shopping and restaurants. Rooms very clean, staff is very nice. Breakfast OK

Front desk attendant was extremely professional and friendly. The lobby was clean woth a wonderful fragrance.

Their network was down and they could not make key cards so they had to escort you upstairs to let you in your room anytime you went in and out. They said it had been down for two days. Also, whoever stayed above me must’ve had kids playing jumping and stomping until about 4 o’clock in the morning so we got no sleep.

A/C was broken

The hotel had issues with their network making the checkin process long with people lined up. They did their best but it seems that this has been happening lately so the company needs to address that problem. Later that evening after being out, none of our key cards worked so i went down to the front desk but no body was there. After 5 minutes or so someone arrived and provided us new cards. Other than these 2 issues our stay was great. Room was clean, food at breakfast was good, anytime i did need to get assistance they were very friendly and helpful. Had it not been for the two issues i mentioned earlier i would give them 5 stars.

It's a very nice place to stay. Great location.

This Hampton seems as though the owners are cutting corners to save money at the customers expense. Overall my my 4 night stay was ok… but, I reported a shorting desk lamp on my first morning. The young lady at the desk took & repeated back the info & said it would be taken care of. It was still a strobe light when I left even with a verbal reminder to another staff member. The breakfast attendants wouldn’t restock coffees or hot food until after they had sat empty for a while. This occurred daily. The rooms were clean & comfortable. The area was nice, quiet and safe. Walking distance to numerous eateries.

False advertisement. There was no breakfast provided.

Nice, new property. Hot water heater wasn't working the evening we checked in and was not working the next day in the morning. Desk staff wasn't aware of what was being done to fix it. The food set up wasn't well attended - several items needed to be asked for such as cups for coffee.

Wonderful stay. Check smooth and was told there was a hot water issue before the check in was complete… i appreciated being told…

No hot water all weekend

This property is great - it is in an excellent location if you have anything going on in Cedar Park. It is a bit off the main road so I felt safe parking my car there. The front staff were friendly and very helpful upon arrival. I needed them to store my luggage since I arrived significantly early for my check-in and they were so incredibly kind about it. They even started trying to find a room for me to check-in to early but I had to leave so I didn't need it yet. Great place to stay. Only wish they had a few more gluten-free breakfast options.

Very neat, and clean

Everything went smoothly and the facility was clean. The best uncomfortable. I don't understand why hotels don't make an effort to have more comfortable beds.

The property outside and inside was clean and the bar was nice and they serve breakfast. Close to shopping center which was great.

A very nice and mostly clean hotel (some spilled milk and food scraps in kitchen area) that is understaffed, with kind employees but many don’t speak English. There was no one at the front desk from 11:30-12:15 am and I gave up. People were trying to check in and someone was trying to get towels. I gave the woman my towels and dragged my heavy equipment upstairs, since no one was there to put it in the storage area. I was admittedly late to breakfast but it IS open til 10 am. At 9:30 there was no oatmeal left, and I could fill only a half a cup of the famous waffle mix. No syrup. I hesitate to write negative reviews but this property has great potential- conveniently located and relatively up to date. The parking spaces are skinnier than a Qtip. So if you arrive late, you may need to park down the street or improvise a space.

I liked how clean the room was and how quiet it was. The breakfast could be improved upon.

I would stay here again, it was so close to the venue I was going to. It was clean, in a nice area, had plenty of food options near. Easy to locate.

My husband and I arrived at 4 pm to check in and were informed that our room was not ready. Not only was our room not ready, they did not have an estimate on when it would be ready. The lady working the front desk was amazing and I felt for her having to continuously tell couple that their rooms weren’t ready. We were attending an event at 7 pm and our room was not ready until a little after 6. Our room was hurriedly clean so there were several things that weren’t done. Our ice bucket was dirty, we received 1 towel, trash in a few hard to reach places. The last frustrating part was that I had Hotels.com reach out on my behalf to express our frustration in hopes of some type of resolution but never received an email back. However, area is amazing. Grocery and shopping in close proximity. Fairly easy to navigate.