The staff was welcoming and very helpful! When we asked where we get ice, the young man jumped up and said, I’ll go get ice for you! Wow!! I wish I knew his name! Everyone was great! Breakfast was good and the coffee was hot and tasty! We will return!😀

Great boutique Hotel. Beautifully appointed. Well thought out rooms. Only thing I was left wanting was a luggage rack. Was greeted with a friendly smile and a welcome drink 🍷 upon check-in. I was very lucky and was upgraded for my 1 night stay to a balcony room. It was only 2nd floor and a city view. If I am again in Charleston I will stay here and request a top floor balcony with a view 😜 From robes and slippers, in room mini bar, turn down service with chocolates, lobby craft cocktail bar, even an included light breakfast So tell me not be for every business traveler. But it is definitely a stop for either a long weekend away or a romantic getaway for two. If the spa they were partnered with wasn't 10 minutes away I would have definitely wandered in for some pampering. Be amazing if it was accross the alley or even just a couple of converted rooms on-site! Overall great hotel. Very agreeable staff and amazing location.

Nice hotel. The least expensive room is very nice and upgrades are necessary. The breakfast is exceptional and it is free. Overall the people are very nice. The phone in my room didn't work otherwise all is well.

Everyone is so nice and helpful. Everyone!

This place was so lovely in design and style but what shined the most for me was the staff. Bianca was so gracious and kind making my early check in easy. John and another lovely blonde gal at the front desk were quick to meet me with a smile and helpful disposition. When I’m back I will only stay at the Palmetto!

Great hotel in great walkable location. Historic sites and restaurants are all walkable from hotel. Room and hotel were clean and hotel staff was friendly and helpful.

Can’t wait to come back

My go to for Charleston if traveling alone or with a significant other. Very intimate, close to everything, not like any of those chain hotels. We slept very well and absolutely loved it.

Staff was friendly and helpful.

We enjoyed our stay at the Palmetto!! In a great location, super clean, and lovely rooms!!! Staff was very kind and helpful.

Lovely hotel in the french quarter of Charleston. Close to great restaurants, bars, art galleries, a great open air market and a beautiful seaside park. The staff was absolutely wonderful, showcasing Southern Hospitality and service. Will definitely stay here again

Very nice hotel with excellent amenities, from a welcome cocktail, friendly and accommodating reception, comfortable rooms, just right breakfast to get your day started, cozy bar, and convenient access to all things old town Charleston has to offer. Will return without question or hesitation.

Awesome value for a beautiful boutique hotel! Also best espresso martini in town served at their bar!

Great staff

The hotel was very nice. The decor and colors were awesome. It’s perfectly located to everything we planned to do during our trip. It also had an excellent daily breakfast. You’ll enjoy your stay here. We’ll definitely be back

This is a cute place close to popular dining and sights, however the air conditioning in our room was not quite working which made for an uncomfortable sleep.

Absolutely beautiful room with a view. Perfect location to walk to all the sites and resteraunts

really clean

Excellent hotel in the best location.

One of the prettiest rooms I have stayed in! So unique, clean, and in the best location of Charleston.

Great location, staff and property.

Low key accommodations with excellent staff and a perfect location for a visit to historic Charleston

Beautiful property and friendly staff. We enjoyed our stay and would definitely go back again.

Wonderful experience from checkin to check out.

Cute little boutique hotel. Great location as well.

Amazing hotel And staff

This property is well managed and staffed. From beginning to end the staff catered to my every need and more. Close to a lot of resturants,museums and shopping stores. Thank you to Bianca and the Hotel Manager for such a pleasant stay! The Palmetto is a 10/10!

We had a nice time. Felt the lobby and public area were a bit cramped. And air conditioning was not optimal. Room and bathroom were well appointed. But had loud noise coming from the floor above in the am. The breakfast served was less than good. Would prefer no meal and a slightly lower rate as don't think what is served supports the level of the hotel standards. Overall a good location. Pleasant and accommodating staff. Were kind to our puppy.

Staff is just AMAZING

Parking

Very quaint boutique hotel. The staff were very friendly & helpful.

The Palmetto staff are very approachable, our arrival was smooth with a complimentary cool drink upon check in. Rooms are not big but bathrooms are very nice