Gorgeous hotel, lovely staff

Very well decorated hotel and the room was also clean, good temperature.

Everything was good, breakfast was very enjoyable. The only set back is the dressing mirror area in the room was really dark and missing lights and it was impossible to see properly for removal and putting on of make up.

Is new hotel with great location.

Great stay, will be back!!

stayed for a week, everything is perfect!

Phenomenal! Everyone we encountered was friendly & very helpful. We had some tricky airport transport issues, but The Orient Jakarta team saved the day.Property is unique, and quirky in the best way possible! Dinning options left us more than impressed! Caspar Spanish cuisine was better than we had in Spain! Coffee & cocktails we world class. Do yourself a favor; just book your reservation now!

The room was magnificent. The views are breath taking. The entire property was so beautiful and the room service food was delicious every time!

Truly a beautiful place with excellent service, gorgeous decor and very good food and drinks. One of the hosts, Sahara, went out of her way to give recommendations and provide outstanding service. Staying at this hotel was an amazing choice and we recommend it highly!

Great location, next to the MRT station. Well decorated room, great restaurants.

We stayed for 3 nights after our trip to Bangkok and Singapore (we stayed at MBS), and we think our stay at Orient was excellent. The service was outstanding. The place is mind-blowing. We went to the Library lounge 2 nights in a row to get pre-dinner drinks and were pleased with the quality of the drink and service. Our daughter really enjoyed the swimming pool at the 5th floor. I've been telling my local Indonesian friends to check this hotel out - for staycation or even just to hang out at the bar/ pool bar.

We have been to The Orient Hotel already October last year and liked the design very much. We had some issues the last time already but decided to give the hotel another chance. However, while we like the design of the Hotel, the pools and the rooms very much, we once again experienced a lack in service: It still takes a long time to get warm dishes for breakfast and the service for lunch is also a bit slow. Seems that the kitchen is far away from restaurant, which is not helpful in addition if you prefer hot meals. Most annoying: on Wednesday night we returned to the hotel at 23:00. The BAr and the restaurant have been closed. We had to order meals from the room service and it took us 45 min to get at least a glass of wine. There were several waitors available at this time, but the communication with room service and them was a mess apparently. My colleage and I felt quite embarrassed as we booked the hotel for our boss and two guests of the company. There is a new director in charge and we hope that the service and the processes will get improved soon.

Great hotel. Amazing decor and attention to detail. Great styling with a modern touch. The room was fantastic, and the view of Jakarta was amazing. The breakfast was refreshingly good for Jakarta and the staff were courteous throughout.

This is a classic example of an establishment who does not know whether they want to run a hotel or a bar/night club. Service from check-in was abysmal. Agent didn’t bother explaining any facilities at the hotel (it’s only a few months old!). Room design (not Bill Bensley’s finest work) is quirky without much thoughts given to lighting (inadequate around vanity with single switch controlling both lights on either side of bed). Blackout drapery fails miserably, toiletries (own brand) smells like cheap over-the-top products found in drugstores. Noise from rooftop lounge traveled all the way to room and went on past midnight. Getting back to to room at night means having to pass through crowd and absurd noise form the bar. Kids screaming in hallway from 6:30AM. Not exactly a relaxing stay, but I have to give points to comfortable bed and sheets. This hotel is more suitable for under 30s who prefers happening scenes to comfortable stay. They may attract crowd with their loud music and fancy drinks, but hotel guests should beware.

We liked the hotel very much, nice interior in the rooms, restaurants, special pool, great bar. The staff needs a bit more training but during our stay of 5 days we could feel that our requests have been followed up immediately.

Great stay at the orient, the hotel is currently in a soft launch so the roof top bar is closed. However the stay was excellent, staff were incredibly friendly, helpful and accommodating. I would highly recommend