Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful. Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing

Entertainment can be better no music around the pool area. Bar staff very slow and don’t have much knowledge on drinks

Really lovely hotel with fabulous staff. I opted for breakfast only as there are some great restaurants within walking distance. The royal level pool is really nice and you can order drinks via the app if you download it. The other part of the hotel has a nice pool bar as well. Well located, about 25 mins walk to both Playa del Inglés (though the walk back up the hill wasn’t the best in the heat) and the Dunes which were spectacular at sunrise. The hotel runs a shuttle bus to and from the beach if you don’t fancy the walk.

Very clean and quite. Pool in the adult area also very quite and nice. A lot things to do. Nice

We had a brilliant stay in a family room all inclusive. Bit of a tip for anyone booking this hotel, ask for a family room x034, this will give you a slightly bigger room. Nothing wrong at all with the room we had was 3035. Food Breakfast is superb, fresh crepes, waffles, omelette, fresh bread. You name it, fresh honey. Its superb. Lunch Lunch was great with pizza, salads, a different roast meat, we made baguette sarnies with the meat. Dinner Differentvthemes every night lots of options for everyone too much to list. Snack Bar This is open 12- 6pm and this has burgers (freshly made with mince inhouse delicious.) Hot dog pizza pasta, chips . Ice cream. Not a bad word to say 2 family pools, the larger one is heated very well. All in all a great holiday . And the staff here were credit to Barceló. Evening entertainment hit and miss. Drinks were amazing, cocktails freshly made in front of you and a Cruzcampo beer tap all day long. Soft drinks self serve Coke, Coke Zero, Fanta Orange , Fanta Lemon. Thanks again for an amazing holiday

Barcelo Margaritas - Royal Level was my third hotel in the Maspalomas area and by far the best. The hotel, facilities, food quality and service were by far the best (5-star quality). We picked the half-board option which included buffet breakfast and the option of lunch (a la carte) or dinner (buffet-style) at their Royal-Level restaurant (La Palapa). Other restaurants were also available but honestly not needed because the food at La Palapa was the best food I've had in all Maspalomas restaurants we tried. Super highly recommended. The only downside was the WIFI didn't worked in our room, possibly because we had a corner room. Which I'm sure it could've been fixed but we were so busy that we barely stayed in the room, other than to sleep.

Great 7 night stay at the Royal Level section of the hotel with my partner. The room was much larger than expected, with a balcony overlooking the pool area but far enough away to still feel private. We opted for the breakfast-included option - we both agreed that the quality and choice of the breakfast was the best experienced so far in any hotel! The pool was peaceful, and we never had any trouble getting a sun lounger (no need for the 7am starts to reserve a space that you hear about elsewhere). All of the staff were very professional and friendly. Only a ten minute walk away from the nightlife of the Yumbo centre, and always felt safe even late at night. I would definitely recommend this hotel to others.

Overall nice property with good amenities. Property is dated in places but maintained well and kept reasonably clean. Food quality is average but service was good. Rooms were very basic and average at best.