Huge clean perfect apartment

Easy check in

The room itself was gorgeous!! The set up was great, Spacious, and comfortbale. Wonderful place for a weekend stay or longer. BUT, this room was FILTHY!! As soon as i walked in and looked around. All i saw was dirt. There was crumbs of food all over the floor, couch, counters.. The bathroom had hair all in the shower on the walls, dirt at the bottom of the tub with yellow spots. Thankfully i was able to tell the manager and he was able to come and help me with a couple problems, like vacuum the dirt up and bring me new towels and sheets for the bed. But when you get a room. You dont wanna have to wait for all that to be done. And after getting off a long drive i just wanted to sit down and relax in a clean room. They said they are looking for a new cleaning companys though. So i would give them a couple months for that before you book a room with them. Because it does have nice rooms and setup!

Nice clean

I was locked out my first initial night and had to go to a different hotel until the next morning.

Reasonably priced, clean room in a very safe environment.

Everything was good with the property except they had a couple issues with the canle , but that was due to the weather

Dead roach just inside room entry door. No kitchen supplies so unable to use kitchenette

Front desk had nobody present. Had to wait 50 minutes until the front desk personnel returned to the desk to check me in.

I arrived about 2:15 pm for check in. The office door was locked and there was a note on the door which stated that "Sommer" was out of the office and to contact her by phone in case of emergency. I called the number and got voicemail but could not leave a message because her inbox was full. So I texted. She replied stating she was doing a room inspection and to come back because check in was at 3:00 pm. I left and returned about 3:10 pm and as I was trying to check in, I was told I had to put $250 on hold because I was local (within 70 miles) and it was non negotiable. I told her that I stayed at this hotel a few weeks ago and did not have to pay a fee for my stay. She told me it was a new policy and could not proceed with check in. Luckily I was with someone who lived in Spartanburg and was able to use her ID to check in and avoid the $250 fee. I prepaid for my room through Expedia and it does not state in my paperwork anywhere about a $250 fee for locals. Once in my room, neither television worked and all the dishes were in the dishwasher but had not been washed. Needless to say, that will be my last time staying at any StayAPT Suites...

It was really nice! Would love to stay again

Great service. Great staff

Stove was dirty, sheets weren't that clean and I when I called someone they said because it was after hours…I think like 10-11 pm, that their office is closed and that they were sorry. I didn’t realized there was another set of sheets in the far corner of the closet so that it would’ve helped if that person knew that. Anyway the bed was uncomfortable. And the front office was just ok. I will say this, the way the room is set up is beautiful so I do love the lay out. I like the floors and the separate living room space.

This concept is great - the actual product is lacking. This complex is presented as a place to stay, work, cook, live short-term. Check-in - easy, staff - fantastic, the unit clean. The kitchen was dismally stocked. No pans to cook in the oven (the staff stated too many people were causing fires so they removed the pans for cooking), only 1 glass (we booked for 4 people), 1 of the 4 coffee cups was being used as a holder for coffee and creamer on the counter (meaning you had to wash it before you could use it), except, there was no dish soap or sponge or scrub brush provided to wash dishes. No cooking basics -salt/pepper/oil. There was only one pack of dishwasher soap. When we ran the dishwasher on the only setting available, 2 hours later it was still running. We turned it off to sleep and turned it on the next morning - it never did finish it's cycle. The mattress' were very hard and there were no extra blankets. The internet did not have enough bandwidth for all the guests, so it kicked you off over and over, so not a good place to work. Overall, we would not choose to stay here again unless they do a major improvement on amenities to match the concept they are marketing. NOTE: We have owned short-term stay units in 2 states since 2017, so we are not newbies at short-term stays. We have also utilized the amazing short-term stay models in 31 countries, again, not newbies. This could be great - the powers that be just need to catch up to their customer's needs.

For a long term stay,bring everything you'll have at home. There 3 weekends and only saw housekeeping once. Other than me going out to buy stuff such as broom,mop, cleaning things the unit was everything i needed it be. I just treted it like it was my own one bedroom apartment that doesnt come with housekeeping.

The air conditioning does not work. The wifi doesn’t work. TV remote batteries are dead and we are using the other remote to work the TV. There is no one at the front desk after 6pm. There are 3 police cars here. We are packing up and leaving and we can only hope to get refunded.

It was really quite gross. The sheets were pillow-y, couch had gross stains and food on them, I found an empty pill bottle behind the iron (which is weird), smelled like marijuana, was loud at night with others playing loud music, walls were paper thin and I could easily hear the highway. I went with my 3 kids and wife and really did not enjoy the stay at all. We couldn't wait to get out of there. I couldn't believe there was an 8.8 positive rating from Expedia and will never trust their ratings again.

Very Disappointed Disrespectful employees lying Management Dirty Hard Beds dirty rooms marijuana being smoked in the courtyard they come in your room when ever they want to. I will never in my life stay here again not even if it’s was the last place on earth.

Nice place to stay my 2nd time staying

New looking & clean. Lacking in niceties like luggage racks, easy chair or 2. Refrigerator door on backward for use by wheelchair user. Room was very spartan and cold feeling (not temperature). Limited dishes & utensils for 4 people. Also no front desk clerk after certain hours so no extra towels., etc. Hubby says bed felt like sleeping on a concrete slab. I was fine. Trash bins at elevator were overflowing at check in and not emptied until we were checking out.

Nice stay

quite, self commute, room was big and clean, kitchen, two tv's sofa. right next to the exit.

They don't have security cameras around the property. My truck was broken into, the cops said it happens all the time there. No one works in office so they won't help. Very horrible area to stay in i will bennet be back

Excellent property very spacious. Definitely will return

Beds and bath were clean. Shower curtain was nasty sofa sleeper in living room was completely unacceptable. Terrible stains. Would not sit on let alone sleep on it. Trash by elevators smelled terrible. Don’t know why you would leave trash right at elevator.

Great property, some guests were a little loud during quiet hours. Not the hotels fault of course.

The stay was very comfortable and the staff was very friendly. I would stay again.

The staff were really helpful and understanding I read the reviews and I was scared but it turn out to be a lie I have no complaint will definitely do it again

I wouldn't say kid friendly, it seemed more like people working in the area needing a place to live for a bit. However, it didn't feel unsafe or anything Quiet. Front desk was friendly, not there all night. No breakfast.

Guys staying near us I’m guessing weekly rentals were outside and creeped my daughter out need security in the open areas

The hotel front desk staff was great, but the hotel bathroom drain did not drain properly. This was an issue that could not be fixed during my stay.

My major issue was that the tv Wi-Fi was poor. Glad I viewed a YouTube video tour of this property to bring kitchen items that wasn’t included.