Check in process was wrongly by admins and no response. It takes time to try to lots of calls and very terrible for newly arrived us.

Checkin machine did not work upon arrival. Got support over telephone but took some time. Very nice, clean and roomy apartment located downtown Stavanger with bars, cafes and restaurants int the same street.

This property is in heart of the city, not great for families very noisy until 5 am

Regular, TV now working properly, internet was intermittent, no extra towels….

Very nice apartment with good location. We did not get any email about access, but we got immediate help on arrival.

It was extremt hot in the appartement and just a little window to open 5-10 cm. It was some hot nights.

The physical condition of the property was nice, updated kitchen bathroom etc. what was disappointing was the lack of air conditioning which required the windows to be open. This led to being woken up every night by the loud crowd in the neighborhood. Specifically, on two nights at 0230-0300 I heard racist comments from the locals. To be specific, f**k you n*gr* being yelled by the local middle eastern individuals. This was highly offensive and I would not recommend anyone staying at this location. As a pro immigration individual it was troublesome to see how the local non-Norwegians acted in the area. After the offensive yelling loud Arabic was spoken and these were the individuals making racist comments. The location was close to the sentrum and that was nice but the loud and offensive comments will have me staying in a hotel vs the frogner apartments going forward. Really feel sad for the individual that was subject to these comments. Hopefully this will cease to exist in the future but was a big disappointment for a visit to Stavanger. It was shocking that this occurs in Norway. I would not let any female member of my family stay in this area. While Frogner Apartments cannot control the locals I felt the need to mention why I was really disappointed.

Pros: The apartment was clean, the location was great & close to everything, rooftop has beautiful views Cons: check in was difficult although sorted after a phone call, the elevator and entrance have very bad smells