Great location - cool environment, great rooftop restaurant.

The room was abit small, but our stay was excellent. The staff was attentive and helpful. Will go back.

The staff, property and location were wonderful food was good but I waited over 3hr to get in my room because housekeeping was cleaning only to arrive and find hair in my tub and mug with dirty finger prints on thecoffee station.

Wonderful hotel very serene but still lively at the same time definitely will come back again.

Property didn’t have too much for amenities and we didn’t even go to the restaurant as its menu had limited options and really not within our taste. The staff were nice however our room wasn’t cleaned during the day even though housekeeping did enter! We had to ask for towels and when we went to dinner came back to room cleaned so mngt must have told them to do the room. Overall it was a nice stay room was quiet and best part of the stay was the incredibly wonderful shower with very strong water pressure! Probably best part of the day was stepping into the oversized shower.

really good

I absolutely loved the location of this hotel, beautiful views all over from my room, by the pool, on the rooftop! The staff were all so welcoming and made sure we were taking care of during our stay! Will be coming back.

Stop for friendly. The room was OK. The price point was too excessive for what you actually get. We are offering an upgrade an upgrade cost combined with our hotel.com points would’ve been as much as a five star closer to the Washington Mall where we stayed at before staying at this place due to a flight cancellation. The pool with was it’s saving Grace without it it would’ve been a hard pass.

I stayed here with 3 girlfriends to celebrate my birthday. I was wholly unimpressed with the service at this hotel unfortunately and will not return. I didn't get into my room until almost 6pm, reportedly because the prior guests did not leave on time. Fine... offer something, anything to make up for it. As i had booked through Expedia, we should have received an upgrade if possible. They offered an upgrade to a suite at cost, which was not acceptable, after already paying quite a lot for the room itself. We sat at the pool for a couple of hours, this was small and not too special. Later that night, we went to the rooftop bar to get a drink before dinner. We were told we could not congregate at the bar (2 would have been sitting, 1 person standing?). Although there were free tables, and despite the fact that we told them we were hotel guests and needed to leave in 30 minutes anyway since we had dinner reservations, they would not seat us but literally told us ee could take our drinks and stand outside (where it had just rained... so their furniture was covered up). They deigned to give me a late check out time, then had the audacity to send 2 staff members separately 5 and 10 minutes before that time to make sure we were leaving. Nice property on the Wharf in DC, but I will never stay there again. Extremely disappointing service.

Beautiful stay. Great room.... STUNNING. Pool was wonderful 10/10 recommend

Having stayed here over the weekend, I can assure you, this hotel is far from excellent. The hotel stay was tense, unpleasant, and downright annoying. The foremost issue was the staff, who were rude or unpleasant at best (excepting those at the pool). Had I paid 80$/night for this hotel, the continued lack of anything akin to a good hotel experience might be excused. But this is not the case. I am embarrassed to have invited others on this stay and have them suffer the same fate. Specifics: - the “all day menu” which goes to 11pm , we arrived at 1030 and were told the chef had left for the day so no dice - the windows result in 0 privacy - awkward lobby setup - the valets whistling lasciviously at passerby - the dropoff area for cabs is a life threatening endeavor (almost hit more than once) - the bathroom light switches are directly under where you’re supposed to hang your bathroom towels - a guest literally biked into the hotel lobby nearly clobbering another guest (not necessarily the hotels fault but just like indicative of the mayhem) - at 11pm on sat evening the hotel lobby was entirely empty except for a strange man who did not work there who followed us into our elevator -while waiting in the lobby for for my friend (quietly) amidst other guests I was asked what I was doing there by staff (meanwhile the lobby is loud, overwhelming and freakishly small) - space under the door; I was awoken several times a night thinking our room door was opening

Very clean upscale hotel

Very expensive (valet) parking (75$) 24h Limited selection of food and too expensive Air condition at room was horrible loud

The customer service at The Pendry was amazing. I would highly recommend this hotel, will be booking again next time I am in DC

PHENOMENAL stay. Nothing but HIGH PRAISE. The accommodation, facilities, house keeping, reception and concierge were ALL EXCEPTIONAL. Very memorable stay with loads of personal touches.

Excellent hotel right on the wharf. Tons of dining options and good to walk around at night. This hotel is close to all of the monuments and museums. Parking is expensive if you have a rental car.

I liked that the hotel is within walking distance of a lot of restaurants and activities. I also enjoyed being able to hop in a Lyft or Uber whenever I felt the need. They accommodated my ask of putting us in a room with a tub. Most of their king rooms don’t seem to have a double vanity or a tub. I booked the one bedroom to make sure we could have both. I really enjoyed the one bedroom because it was more spacious than the other rooms they have. Even though the other rooms have nicer views. Our view wasn’t great at all but I compromised on that for the space. The actual hotel was nice and our stay was just okay, honestly but the hotel did provide nice touches such as the complimentary drink upon arrival and they brought up a birthday cake for husbands birthday since we were there celebrating. I would have preferred if they asked what flavors he enjoys. They brought chocolate and he doesn’t enjoy chocolate cake. We did not get to take advantage of the Cadillac service they provide. It wasn’t a big deal but I would have liked to experience that. The AC did go out in the entire building. No one communicated this to us but once we contacted them they sent someone up right away to fix it. The gym was nice, but small. I was able to get in before a crowd started to really form. I also really enjoyed walking around the Wharf in the morning. Overall booking with Expedia was easy and communication with the hotel was easy as well. Expensive but worth it depending on your plans.

Received outstanding customer service.

Gorgeous pool in the heart of the city!

This stay was unusually improper. Not only did i reserve my stay in advance, but once i checked in, not only did they already over charge my card, but they wanted even more without any communication on anything except there was no parking, valet was fully booked & the garage were full. Room was tiny and uncomfortable. Only good thing was the bathroom size.

Amazing place, room, and service.

Excellent customer service, staff welcoming and friendly.

Great property, area, and views

I liked the location, easy to get to everything. The rooms where clean. Overall I enjoyed my stay. My only issue was my experience at the pool. Rented a day bed and our server never gave us towels for the bed and was not attentive. I placed an order for food with her and never seen her again. Had to ask a separate server after waiting 30 minutes and was told the oder was never place and that she would place it. After waiting an additional 30 min I inquired about my order to different server. That time, he placed the order again and eventually got my meal another 30 minutes later. I waited over an hour for food. It was pretty frustrating having to go through all of that for food. We were definitely not attended to like everyone else which was pretty upsetting to experience.

Self servIce ice not available; it's room service only. Delivery about 50% reliable. Breakfast ordered via door tag by 2a never arrived the next morning. Bathrobes not provided. Food & beverages unaffordable for the hotels.com traveler. Nearby hotels like Salamander and Canopy provide a much better experience.

They treated us like royalty 👑

Outstanding customer service , Beautiful resort

Need to include slippers in the room.

Beautiful place with great views. Well appointed and modern. Only draw back is the the roofbar didn’t have any sittings or service for guest on the night we wanted to enjoy it. Even though there were plenty of chairs snd soces, we weren't allowed to sit or get service.

Beautiful hotel, amazing service. Looking forward to more stays with the Pendry at their additional locations.

Beautiful hotel and located in a great area. Friendly and helpful staff, great rooftop.

Great customer care!