Friendly staff and clean room. The room was well prepared with water for guest. The architecture and interior were nice. Healthy and delicious breakfast options. Would love to stay there for a much longer time. Can walk to nearby restaurants, feel safe but will need a flash light for some dark area. May be a challenge for a solo traveler unless you have transportation.

I was upgraded to the cottage with pool from the ubud suite due to a booking error. It was beautiful and the staff could not have done more to help me. They remembered my room number and my order at dinner each night. Would highly recommend.

Bella was the best

Hotel staff was very nice and helpful. However the room was not the cleanest, and aircon was switching between hold and cold throughout the night. Breakfast was okay.

Beautiful

Very clean property , great location. Friendly staff

The hotel is stunning, it looks great, feels brand new & we were really impressed when we arrived. The pool area is 10/10 and the location is a little out of central Ubud but taxis to and from are very cheap. We were a little confused when we arrived as there was no restaurant area, yet the hotel was not self catering either. If we ordered food it took ages to come and we often had to ask numerous times. There was also no real service around the hotel or pool area, we were told to get drinks from the mini bar in our rooms, had to make our own coffees and checkout was also very slow with no checkout staff present early morning. We stayed in the Ubud room, the room was nice but we found it very small for 2 people and our luggage. Overall we really loved the hotel, we just think there could definitely be improvements when it comes to service.

Staff was very friendly and helpful, rooms are very nice but not very clean, pool was not appealing, breakfast was really good.