This is the second stay and I love this hotel. The terme is great! Staff accommodating and location nice, right in town.

Amazing staff, so kind and helpful. The breakfast was really good and the facilities were very nice. Great location, we were able to walk to food, drinks, and a beach.

pillows were very hard and uncomfortable.

lovely to have the spa experience with the different pools. all staff were polite and helpful. the location was good and everything was clean and tidy.

a small niggle- a like to be eco friendly so would leave the do not disturb sign on my door as didn’t need new towels everyday or my bed making up however when I returned for trips out the maids had been in to change and tidy.

I loved the location in the beautiful town of Lacco Ameno. The pools were great, not crowded at all, and plenty of lounge chairs. The service at checking was wonderful and very welcoming. I will definitely stay here again. Thank you!

food and location

The pool accommodations were exceptional. We also appreciated the complimentary breakfast and spa availabilty.

beautiful hotel and fantastic pools

nothing

I loved the room, so beautiful and large. I felt like I was really relaxed and at home. The view was great overlooking the pools. The staff are very helpful with my limited Italian. The bathroom was very large by European standards. I loved opening the bathroom window and letting the air and sun in while getting ready. We had a little patio the sit and watch the sun rise and this truly beautiful island come alive. The people around town are very welcoming and get to know you. The termal baths are relaxing and the spa services are top notch. The weather was consistently good even though it looked like it was going to rain. I was able to lay out and enjoy the sun. I will definitely be back and stay for longer

Not this resort's problem, but the beds are typical Italian beds (harder than American beds). The third night my back got used to it and didn't hurt anymore.