The staff were friendly and accommodating. While the price for dinner was steep the food was delicious. A comfortable stay.

As with all accommodation near Torres del Paine the accommodation wasn’t cheap for what it was. The bathroom was old but relatively well maintained.

I really appreciated my stay at Riverline ! Thanks for all the good advices and recommandations.

Familiär geführtes Hotel mit sehr gutem Essen

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A very pleasant, charming and comfortable place for traveling around Patagonia, especially around the Torres del Paine park. Very warm family atmosphere. Cozy rooms; some of them even with a small fireplace. The owners also offer dinner in the evenings. I recommend it especially after hard hiking. My salmon was perfect. The place seems to be expensive in the season, but considering the very low availability of other hotels and guesthouses and their mega prices, we do not regret a single cent that we left there. I recommend booking several months in advance. Thanks to the owner, his family and employees for the hospitality! And who knows, maybe we'll see each other again in some time.

The shower cabins (sliding doors) could be in better condition...

Simpel maar prima

Gehorig

Le personnel est formidable et donne de précieux conseils ! Merci à tous et aussi d’avoir préparés des “lunch box” pour notre journée au Parc ! Chambre et salons cosys on se sent comme chez nous en mieux !

We were late to checking in. The owner was waiting for us, packed our breakfast for our early check out

The wood fireplace looks nice, but getting cold in the morning. No aircon or electrical heater

The buffet breakfast was very pleasant, especially the blueberry pie that was served one morning. The bed is comfortable. The people who run the place are kind, - but surprisingly unprofessional.

Our room, named Rio Sorreno (or like that,) was very cold. Not all rooms are like that, most had pleasant temperature - as we learned from other guests. Ours seemed to be a room that was added to the building later, probably with 0 (minimal) insulation. There was a fireplace in there that we had to light and had to feed, but getting wood and the lighter liquid was a challenge every evening. On our second evening, we came home late, at around 10 pm, and expected the fire to be lit, but no, we arrived in a freezing cold room and had to wait until the owner provided what was necessary. We did not wake up during the night to put more wood on the fire, so in the morning we were in a mighty cold room again. On our third night we had to wait 2 hours for the fire as well for dinner, as out of the 3 people running the place only one was there, and she was too busy. We begged her to give us the lighter, so we can start the fire, but she did not do that either. We had dinner on-site twice. The food served for dinner is mediocre. The second time out of the 4 main courses listed on the menu card only 2 were available. The lady wrote down our order, but mixed it up, so after the 2-hour wait she did not exactly bring what we asked for and tried to make up for the mistake and the delay by bringing up much more food than what 2 people could eat. By then we were so tired and so hungry, too hungry to eat much, so it was sadly wasted. Foreigners do not need to pay 19% VAT. I sent our passports is advance to confirm that we were foreigners. In spite of this, the VAT was charged. The owner said that it could be avoided only if we paid in cash in USD. This is not written on the page, neither was I informed about it in advance. I feel that we were cheated out of our 71 USD. Only one of the staff members/owners speaks some, very limited English.