Mercure Serpong Alam Sutera
Hotel in West Java
4-Sterne-Hotel
Gründe für eine Buchung
Inklusive wesentlicher AusstattungGarten, Pool, Küche oder Kochnische und mehr
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Über dieses Hotel
Mercure Serpong Alam Sutera
Das Mercure Serpong Alam Sutera mit einem Außenpool und einem Restaurant erwartet Sie einen 5-minütigen Spaziergang von der Living World Mall entfernt zu einem luxuriösen Aufenthalt.
Ausstattung
Pool
Klimaanlage
Küche oder Kochnische
Internet/WiFi
Rauchen erlaubt
Parkplatz
Waschmaschine
Balkon oder Terrasse
Whirlpool oder Spa
TV
Rollstuhlgerecht
Fitnessstudio oder Fitnesscenter
Garten
Familienfreundlich
Karte von West Java
Verfügbare Zimmer
Privilege Double Room
1 Queensize-Bett • 32 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Superior Double Room
1 Queensize-Bett • 26 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Superior Twin Room
2 Einzelbett • 26 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Privilege Twin Room
2 Einzelbett • 32 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Superior Queen Room with Pool View
1 Queensize-Bett • 26 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
€€€€
Bewertungen und Rezensionen
100 % verifizierte Bewertungen
10.0 / 10.0
Great location and easy access to Mail next door, great choice of eateries across the road.
This room one side of the bed was very lumpy and uncomfortable.
10.0 / 10.0
Great location, Mail next door great eateries across the road.
Highly recommended.
9.0 / 10.0
We were satisfied for an excellent variety of breakfast menu.
Availability of yoga mattress in the gym will be perfect
6.0 / 10.0
Welcoming staff at the reception was very friendly. Location is very good, easy reach for a modern shopping mall next door and also to a traditional local fresh market within walking distance.
Room size was disappointing for the room rate paid, as compared nearby hotels and hotel in Jakarta in general. Facility at the bathroom seem dated and would benefit from an upgrade.
8.0 / 10.0
food and facilities atound hotels, aircon super cold, love it.
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4.0 / 10.0
breakfast spread was good, location is good. Staff is very pleasant.
hotel has aged alot and wasn't well upkept. Bathroom was very moldly. Cups has stains on them. Room service does not bother to refill water. The route to gym and gym itself is very smoky. Tried to exercise but breathed in all the carcinogens from smoke instead.
9.0 / 10.0
First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.
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7.0 / 10.0
the location is great, the staff are very friendly and accommodating, common areas are clean and smell good.
shower is kinda broken, we had to hold on to it while showering. the access card didn’t work twice on our 3-night stay. we can hear the neighbors talking and the TV they watch 😅
9.0 / 10.0
The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.
Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.
8.0 / 10.0
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity.
the food served with slow speed service
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity.
the food served with slow speed service
The carpet on my room is little sticky, I think the carpet on our room can be cleaned well
6.0 / 10.0
all staff helpful and friendly.
room a bit old and aircon not working well, need to set 19 c but felt like 23 c.
7.0 / 10.0
The location is very strategically located, next to Living World mall.
The building interior feels old and lacks upkeep. The cleanliness is okay but could be better, everything feels a tad sticky. We checked in very late around midnight and asked for late checkout at 1pm, which was granted by the front desk staff. But the following morning we were called by the reception and told that we should check out at 12.30pm. That was not professional at all. The coffee machine needs to be replaced (at the Buffet), the food placed outside (soto etc) needs attention, it didn’t feel fresh and there were fruitflies on the tomatoes.
9.0 / 10.0
good location
8.0 / 10.0
Location
Nothing
6.0 / 10.0
Location was nice
The bathroom was not clean when we checked in. We checked in early and paid extra. Housekeeping did not provide us any body wash despite requesting multiple times
10.0 / 10.0
Location is near with Living World Mall, many choices for shopping/dine. Very fast check in and check out. All staff are super friendly and helpful.
Breakfast quality and variety.
6.0 / 10.0
location
1. The blanket is too thin.
2. Wall soundproof is poor 😢
8.0 / 10.0
location, room size, furniture
breakfast
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in West Java?
Der Durchschnittspreis für eine Anmietung in West Java beträgt 38 € pro Nacht. Diese Miete liegt 41 € über dem Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Mercure Serpong Alam Sutera aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Mercure Serpong Alam Sutera steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Mercure Serpong Alam Sutera haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Mercure Serpong Alam Sutera verfügbar?
Wir haben 14 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, küche oder kochnische, internet/wifi und rauchen erlaubt.