My wife fell down the stairs on the check out day around 6am on 07/14-2024 had to take her to emergency room. because she got her head and the back of her ear was split open , the emergency room staff said she needs stitches in ear. Her elbow needs X-ray and needs a CT scan from hitting he head so hard . I called the great western lodge office around 8am when they opened to ask for a later Check out time, explained why and they didn’t care at all and said No so asked to talked to managers and they said no .

Three couples from PA heading out west to ski and enjoy the mountains. Our stay was good, the place was in line with what we paid and somewhat close to the chairlift to walk. They had what we needed to make breakfasts and we had a blast. Only hiccup was us trying to regulate the heat. I would suggest another chair arond the dining room table so 6 people can sit. Minor issues however, we had a great stay. Thanks!

We enjoyed this condo very much. Clean, spacious, convenient location and a well appointed kitchen. We would not recommend adults using the sofa sleeper but otherwise the sleeping accommodations are very good. We especially appreciated the responsiveness of Great Western Lodging. We had a few requests and a minor plumbing issue. Everything was handled quickly by super friendly people. Made our stay extra pleasant. Would rent this condo again!

Overall good stay. Pros: - Beautiful home, nicely decorated. - Great location, within short walking distance to Main St. where the stores and restaurants are located. - Well equipped with the basics (i.e. pans, coffee maker, blender, dishwasher detergent, and trash bags). Be sure to bring your own basic necessities: shampoo and laundry detergent. - Beautiful views from the condo. - Quick response to inquiries regarding maintenance issues, although not all were resolved during our stay. - Some games available (taboo, Yahtzee), which was nice. Cons: - As other reviews have mentioned, the condo was warm, especially the master bedroom upstairs. We kept the master bedroom window open during our entire stay with the fan on. Bedroom windows face a busy road, so it can be quite noisy throughout the night. Would not recommend if you're a light sleeper, unless you visit during the cooler part of the season. I personally felt a little uneasy about having the window open throughout the night, but it was either that or have a very warm room. Guests in the downstair bedrooms were not comfortable having the windows open throughout the night since their windows were located by the walkway to the stairs. - Experienced some maintenance issues with the downstairs shower (2nd master bedroom). Initially, it was overflowing outside the shower due to an apparent clog. Maintenance came to make repairs, but when we tried to use it, we got a visit from the downstairs tenants saying it was leaking into their condo, so we were unable to use it for the remainder of our stay (We were there for 5 days). - Ceiling fan/lights in master bedroom upstairs did not work. I noticed this was a previous complaint from another review, so not sure if this is a new issue or one that has just not been fixed. Repairman notified us that it was going to have to be replaced, so it did not work during our entire stay. - Listing for condo said it had a "Private Hot Tub", which it does not. When I called to inquire about it, I was told it should not had been listed as such. There is a community hot tub.

We loved the location and property. The upstairs bedroom was about 10 degrees hotter than the rest of the condo - and there was lots of traffic noise with the windows open. But the rest was all good!

Great location, close to the slopes. Close to downtown. Would stay again.

Pros - cozy condo once heat warmed up, good amenities, games for kids Cons- thought it was closer to Main Street, half of the lights didn’t work, upstairs fan didn’t work, check in codes didn’t work resulting in call to PM , steep stairs could be issue for older guests , welcome packet should have more restaurant info Overrall we had nice stay during our family ski trip . Just more attention to detail could get you better reviews.

We have enjoyed our stay very much. Warm floors and cozy family room are great. Hot tub around the corner after the day on the slope is priceless. Location is amazing - 10 min from the lift and 5 from downtown, so convenient. Couple small things could be improved: toilet seats are not mounted properly and it bothered our man part of the family, as it wouldn't stay up. We stayed 5 days and we had only 5 dishwasher tablets, which with our big family wasn't enough, couple extra tablets would be great to have. Overall it was a great experience and we would like to go back.