Towels had stains and also bed

It was very run down, and poorly maintained. You could access the building from one door only. Everything was cobbled together. Could definitely use some cleaning, or just some pride in the building

For the price, this hotel did its job. It was clean and comfortable. Not high end, but definitely not a dump either. It was in a safe area with lots of things around (dining, shopping, etc).

POOR CONDITION. MOLD EVERYWHERE!!!

The overall stay was very comforting. It felt safe.

No Bible in the room

I had reservations for two nights and lasted all of one hour at the hotel. The first issue was the television not working, which wasn't a big deal. I pick up the room phone to call the front desk and it doesn't work. Fine. I go back to the elevators and notice only one is operational and it took several minutes to go up the three floors. I finally go to the front desk and explain that neither the television and phone work. While I'm explaining the situation I notice two kids sleeping in the lobby and no adults present. The assistant tells me he will check my room when he can. I go back to my room a different way and notice a pungent smell of cigarette smoke (the hotel is non-smoking). I get back to my room and use the bathroom while waiting for the assistance to come and fix the television and phone. The bathroom had mold around the tub, so i definitely wasn't going to shower in it. Assistant comes back and can't fix the television or phone. My daughter and I decide to go out for a bit and she sees a rat. That was the last straw. I went to the front desk and told them I'm checking out, maybe an hour after I checked in.

Front desk were amazing! When they realized my husband was mobility impaired, they changed out room to a handicapped accessible without our asking. So very nice people!