Very close to the train station in fact right across the street rooms are way smaller than pics and if u book room with two kings like it says on Expedia you won’t get that room still not sure if it actually exist but besides that location and price are great

Property is in a historic building, but the room amenities are modern. It's across the street from train station and near old town.

It was close to Main Station, easy to locate. Wifi wasn't really helping. It kept disconnected while not using, so I had to login multiple times.

We loved the luxurious rooms--the beds were so comfortable, and the history of the hotel was fascinating. The hotel was very quiet in a very central location.

Loved this hotel! So convenient to the train station and walkable to the famous sites, shops and restaurants. Room was very nice and comfortable. Would definitely recommend!

Friendly staff and large rooms!

Excellent hotel right next to the train station! Rooms & bathrooms were huge compared to what we experienced elsewhere in Europe. Very happy with our stay here!

Great stay for a family of 4….adult kids

Very close to train station and all the local attractions. Enjoyed the stay!

Perfect location. Staff was very helpful. Room was nice. Right next to train station. 5 minute walk to old town.

Right next to Lucern Train station. The room had great view of lake

Terrific staff and check-in!

Old worn down hotel in need of renovation.

Excellent

This stay is beyond my expectations, the location,professional demeanor of staff , hospitality and price points are all 5 stars! This is an old old building so expect to carry your luggage 10 steps even after the lift ride. Kyle , is a great person in all aspects, their patience and dedication to great service wins my heart .

In front of train station - not the best crowd at night and there is a nightclub/lounge also on the corner that does not attract the best crowd.

Loved our stay.

It was the best choice for accommodation on this trip and I will definitely come back next time.

Closet hangers way too high. Had to step inside to hang clothes. Also, safe is on the floor. Had to get on knees to use the safe. Terrible!!! Your designer did not think nor care about seniors. How do short people hang clothes when hangers are in the sky?

The location is amazing, close to the boat docking area and the train station. The location also houses a Starbucks and is nearby to a few nice restaurants. I did however, have a few issues during my stay. The room that I was assigned to had horrible shower drainage issues as well as an unstable shower head holder that nearly hit my head twice and when I informed the staff about it, the next day the issues were worsened, and the water pooled at my feet and did not go down until many hours later so that was not a pleasant experience. The other issue I had was the wifi was very slow and spotty, often disconnecting or loading very slowly. I did like the room size and the service from the staff, they gave 2 free sparking water bottles and the bathroom was decent sized for a double room. There was a bit of noise on Fridays and Saturdays from the street below from bars even with the windows closed so be mindful of that. Additionally, on one of the nights of my stay, the hotel had a ringing alarm noise go off at 3 am which woke me up and disrupted my sleep unfortunately. Overall it's a decent hotel but I was expecting way more (particularly a working shower), especially for how overpriced it is.

Lots of very late night noise from parting (3am).

The location of this property is right next to the station and only a short walk from the lake and old town . Very convenient for catching the train the bus and perfect location for a short visit

All the staff members were so kind and upgraded our rooms

Great stafg

Great property. Great front desk staff. Terrific location, walkable to sites.

Ideal location in walking distance to so many shops and restaurants. Very convenient to bus and train station. I’d stay there again.

All over everything was so good

Great stay

the room they gave me wasn’t exactly as the one I booked. And they did absolutely nothing in terms of compensation and help.

Can’t believe they would not honor a refund for medical emergency. That was expensive.

Hotel Monopol’s location is great—right across the street from the train station and about two blocks away from the old town. The room we had was quite large and very quiet. The hotel is over 100 years old. We would stay there again.

Wi-Fi not working for 3 days . Very poor housekeeping. Did not refill finish wrinting paper.