Staff was exceptionally kind, helpful, and friendly. Front desk personnel was a great help with giving directions around town and providing recommendations. The shuttle driver at the hotel was amazing! He went out of his way to familiarize us with the subway system! The room was comfortable and what needed for a night.

Convenient location

Very enjoyable stay.

Clean & Comfortable, Reasonably priced considering area and distance

This property is showing its age. The bed was fairly uncomfortable, both the bathroom sink and toilet had leaks, and it appears that the hallway carpeting is vacuumed only intermittently (since the crumbs that were there when I checked in were still there days later). I would have alerted hotel staff to the bathroom leaks (which were minor), but the service I received there was so poor on Day 1 that I avoided the front desk completely for the rest of my stay.

A very nice stay. The staff at breakfast were the best part.

The holiday Inn bunker hill we stayed in for two nights was the absolute worst managed motel I EVER stayed at, I’m 67, 1. Pre booked a king bed , got a queen, 2.they tried to charge for parking for the two nights when the pre pay stated parking was free, 3.told shuttle was running that afternoon,it didn’t, 4. Used shuttle the next morning and when we called for pickup that evening we were told the shuttle isn’t available , get back the best you can, 5.all of the breakfast food was overcooked both mornings, dry, 6. The hotel restaurant was open for dinner each day, we planed to eat there after a day of touring and then being stranded to be told there was hardly any food available to cook by the hostess, 7. When checking out they tried to charge us for four days parking when we had free parking and only a two night stay. Unbelievable! George Gilliam. PS the ice machine worked very well, thank you.

Was disrespected from the guy at the front desk in front of my child going to be asking for my money back after the experience I have gotten