Better than expected. Great staff, great view and great location! We will definitely be staying there again.

It was amazing i loved it

Posh living in the king bed, harbor view, 9th floor sun rise morning.

Staff was friendly. Was able to check in early and room was upgraded to a view! Parking on site. Would definitely stay again.

This hotel was located in a great area, it was clean and the staff was very nice. Especially the gentleman at the front desk. There is a restaurant on property. Parking was pricey.

Great stay!!

Zero soundproof. I felt was neighbor was going to the bathroom next to my bed.

Just a brief stop after visiting Amish Country. Was concerned about staying in Baltimore which does not have a safe reputation (as do other large cities). Loved walking along the Inner Harbor and felt safe.

desk chair and 'sofa' seating was not comfortable; light bulb was burned out on arrival on one of the bedside tables--exchanged it with a desk light bulb.

I rhought the hotel was great and in a good location. The 3rd floor garage connects to the inner harbor which was convient. It was a short walk to Camden Yards. Hotel staff was friendly. The beds were fabulous!

Check in time was 4:00. We arrived at 3:30, were, “put in the cue,” and told we’d receive a text message when our room was ready. We checked back in person at 4:45 and were told our room was still not ready. We said that wasn’t acceptable, as we were watching lots of folks receive room keys, including our friends, who had arrived with us and were given keys at 3:30 (they were also offered a late check out). The receptionist left to talk to someone for about 10 minutes, then gave us a room. It seemed like it had been quickly cleaned: there was dental floss on the floor and the bottom sheet was not tucked in. Still we were happy to have a relatively spacious and comfortable place with a nice view of the harbor to rest in for a bit before walking to the baseball game. The bed and pillows were extremely comfortable.

Our room was amazing! The staff was so friendly and the breakfast was delicious. The staff goes out of the way to make sure your stay is exceptional.

Great stay, had some issues checking in where key cards didn’t work, and when we got them working our room was already occupied. Toilet was weird, it was an industrial/commercial toilet.

After dropping my daughter at university in Washington DC, my son and I made an overnight stop in Baltimore to catch an Orioles game at Camden Yard. That part of the trip was quite enjoyable. When we checked in the folks at the front desk were quite good. One person seemed to be a veteran and the other possibly new as she needed a good deal of assistance from the seasoned worker. Despite answering questions frequently from her coworker she was quite fast in checking us in and getting us to our rooms quickly. The room had a musty Odor and everything inside was quite aged. Bathroom was small and there was no tissue. I called and politely asked for some and no one came. I called back 2’hours later and then someone brought toilet paper to door. I apologized and said I needed tissue as my son and I both seemed to have allergies and possibly a cold. I was told I should have asked to Kleenex and said to myself that’s a brand not a description but whatever, he brought back some Kleenex on next trip. Unfortunately on walk to Camden yard, I clumsily fell and tripped over curb and scratched up arm, knee, and rib,slight meniscussprain.brushed off, we continued our short walk to the ballpark. When I arrived I was bleeding from arm, and the great people First Aid, cleaned it up for me. I got back to hotel and realized my knee had been hurt badly needed a few first aid items or even scotch tape to hold bandage. Was told there was none and her only interest was prepping decks for morningsad!

After a rocky check in process, this property was great for our short trip to Baltimore for an event at Camden Yards. Our room wasn’t ready when we got there, and the pleasant staff members had no idea when we might expect to check in. They said we would receive a text when the room was ready. After an hour without a text, we decided to follow up in person. It took a little while longer, but I’m not sure when we would have gotten into a room if we hadn’t persisted. The hotel was very convenient to Camden Yards. The room was quiet and comfortable, and had a nice Harbor View. The staff members we interacted with at the front desk were pleasant, but it would be helpful if they could give guests a better idea of when their rooms might be ready.

The property is large and busy and seems to be understaffed. Checking in took more time than it should. Only 2 of the 4 elevators seemed to be working so sometimes we had to wait over 10 minutes for an elevator. The property is well located and the staff was friendly

Property is convenient if attending a Baseball Game at Camden Yards. Plenty of nearby options to choose from for food. Late night can be sketchy so be aware of your surroundings. Hotel, staff, and amenities are top notch. We enjoyed our stay at the hotel. The service made the trip that much more special.

It’s was really a nice place to live

Very friendly and kind staff. Very clean rooms & hospitable staff. One negative, noisy on the harbor side of rooms. My room was #524.

I loved my stay will be back.

All good except limited stations on TV because of contract dispute. Good location, easy parking but expensive. Our room had a great view of the inner Harbor.

Wonderful

The staff, esp at the bar, were great. All of the food was pretty awful.

The location was great. Right by the Visitors center.

Given a room with a bathroom window. Broken vertical blinds and open to building door Given a new room. Hot water from both taps. Was told to flush toilet to get some cold water. Had hot water in toilet! That was an interesting experience! Older establishment. Good upkeep otherwise. Staff was friendly. Clean. Dining expensive

Old facility with unprofessional staff. Very over priced. Will never stay there again!!!!

The only concern I had was that there was mold in the bathroom. There is no ventilation so the moisture has no where to go.

Excellent

Front desk staff was professional and kind. Slight delay with check due to the value of customers leaving and coming.

Property was beautiful! Clear signs for parking, staff was very friendly and room was nice and clean

The front desk agent (Raphael Ferguson) was so accommodating and pleasant.

One of the night I asked front desk to bring lotion to the room and there were no staff to deliver it. In huge hotel like that was only one front desk personnel.