Lights in the room did not work, had to ask for toliet paper , lack of hot water during a 5 day stay was not good. However it was quiet and everyone friendly. The pool and hot tub were nice. The kids enjoyed. Plenty of towels available everytime we swam (6).

Weekly rentals next to our room with crying kids and loud noise all night, 5 kids and school bus stopoed to pick someup, breakfast was beyond horrible cool everything

Staff was very nice and helpful. Very clean, my only complaint was the bed was too hard for my liking.

The initial greeting by staff wasn't professional. The staff called each other names while I was checking in. The hotel entrance door window was filled with fingerprints. The room's first impressions was bad. The light switch by the unit's entry door didn't work. The outside door entrance was left open and not secured. So I asked for another room in the main building. This room was fine...no issues. I had a good night's sleep. The next morning brought other problems. The breakfast operation went totally south. No bacon, no sausage, no caffeine coffee, no butter for waffles, no orange juice, one cereal (raisin bran) was not covered and was exposed into a large bowl, there was hardly any fruit. Many people were obviously frustrated with the situation. I would never refer anyone to this hotel. The business was clearly owned by Asian Indians who I would assume were vegans. I feel the owners could learn from this experience. The Wyndham brand was deeply flawed during the early morning hours. I main reason I booked, was the Wyndham brand. I saw an above average rating of 8.0 on the Hotel.com website. Far from 8.0, more like 3.5 out of a possible 10 score. Wyndham has probably trained the hotel associates on how to provide excellent customer service, and done the Wyndham way. Somewhere along the way those skills were lost. Customers expect the greatest customer service during morning breakfast. I was at a total lost this morning. Vincent

Room was clean and as described. Air worked well. Bed was comfortable. Staff was friendly and accommodating. Would stay here again.

Beds were nice, room was clean.

Halls snelled awful, black mold all over the a/c vents. Tissue holder was broke and disgusting. Overall cleanliness was awful

Our first room smelled so bad like smoke, we asked to move. Our 2nd room had a "very bad" blood stained box springs, I have a picture if you would like to see. It was the 2nd floor, room 205. It literally looked like someone may have bled to death there, was the bed next to the window. They moved us again, next door. Towels were rough, toilet bowl seat was half off (they came & fixed it), things just weren't very well maintained. Breakfast ok, staff was nice. I hate to leave bad reviews, but this really needs to be addressed.