Anytime we come to hickory, we love staying at the Crown Plaza

Booked the room and there was another person in the room. The hotel wanted us to share the room. Ridiculous. They blamed hotels.com for the mix up, which we know isn’t the case. Horrible hotel. Never book here!

It’s old and dated but the size of rooms and the number of rooms available is great. Breakfast was limited but not bad. Not the healthiest options but wouldn’t expect that for what we pay. It’s a solid 2.5 hotel with good sized rooms.

I have stayed here several times in the past, but had not been here since 2018 (have stayed here five times in all). This was the first time I was given an "outside" room facing the parking lot, and was overall disappointed with the condition that the room was in, compared to previous rooms. The wall paper is peeling off in several places in the bathroom, and the dressers all looked old and well-used. The bathroom was also extremely dark and reminded me of a dungeon. There is zero light in the shower itself, as what little light that is in the bathroom is directly over the toilet (I prefer a well-lit bathroom, particularly in the shower). Being an "outside" room, it was also extremely loud, and motorcycles and other loud vehicles were heard clearly in the room for the duration of the night. Although my experiences in the past were good, it appears as if the hotel has gone down hill in the last six years. I will not be staying here again.

The hotel seems like a nice place, However we did have a couple of issues; the was mold in the room on the ceiling and down the wall. The room could use an update. The water pressure and temperature was great!

It's an older property and not in the best condition. Staff at the front desk seemed like they didn't want to be there. It seems like they might need a new key machine. The first set of keys didn't work and we had to get more made. One of the house keeping staff was quite welcoming and friendly but the rest of the staff were not. The pool was decent and the water temperature was great but there were not any towels in the pool area at all. The sauna appears to be not in use. Rooms show signs of age - stains on the bathroom ceiling and a small hole in the wall, etc.. Convenient location not far off the interstate. We came to town for Oktoberfest which was a lot of fun.

It was amazing... checkin and check out was easy. Clean rooms

Check in was a breeze. Unfortunately the hotel lobby smelled of dirty gym socks & the corridor to the rooms smelled of bleach and body odor. Mildew in the bathroom and dirt in the corners. Wish the restaurant and/or bar was open after 8:00 pm.