Friendly staff, comfortable bed, clean room and tasty breakfast with lots of choices. Also free parking which is great as limited hotels have parking in this area 😊

Friendly staffs, quiet environment. Room is good overall, but a bit too dark. More lights needed.

Excellent service from a quality hotel.Would stay again.

The staff are so polite and welcoming, extremely helpful

Disappointed that there was not satellite tv available in the hotel

Very good value for money including lovely breakfast

This is a good hotel on the outskirts of town. Set on industrial estate so not the best outlook. No restaurants within easy walking distance. To town centre 30 to 4p minutes walk. To train stayion 20 to 30 minutes walk. Beware if eat in hotel restaurant adds extra 15% "tray charge" is added . Does not mention on website abd limited choice. Good selection at breakfast.Rooms have air conditioning. I would not be prepared to pay full price given location etc , however since had room at a discounted price ok. Hotel seems to be poplar with business people.

Just great staff !

Two night stay personally I couldn’t fault anything.Would definitely stay again

Staff were amazing. Best we’ve ever encountered. Lyn Carol and co were first class. We’ll visit this hotel again based solely on how friendly and helpful these two ladies were, especially Lyn.

Room needs a bit of investment, not the usual holiday inn standard. No water in the room, strange for the price

The staff were efficient and friendly and made the stay

Staff were great, very kind along with being helpful and attentive. Room is a bit dark, but its fine. Lovely shower. Bed, the beds mattress needs changing. Too uncomfortable and it feels well used. Not a great nights sleep during my stay. 2nd night i slept better, but i was exausted! The mattresses need upgrading.Too much light comes through under the door as well. For the price per night, over £150 it was well over priced. Staff made the difference though.

What's great about this hotel is the people. They are consistently positive, friendly, polite, helpful and enthusiastic. The hotel itself was built in 1988 but has been refurbished and refreshed. It's well-maintained and clean, if a little eccentric. It's close to the M40 and local attractions. The downside is the nearby location—no restaurants beyond McDonald's are within easy walking distance although plenty are within driving distance.

vey friendly staff assisted to help in all aspects. Abundant parking spaces and decent breakfast served daily.

Friendly staff and good environment

The hotel was convenient for the bowls championships we were attending. Staff were helpful. However there were too few of them. Rooms were fine. The food ordering system was difficult to use and the food very expensive. There wasn't enough space for all guests to be seated. The lift button to upper floors didn't work, meaning elderly guests trying to carry heavy bowls bags up stairs. The phones didn't work for outside calls, and the first staff member I spoke to about this didn't know that this was a permanent situation and said it must just be my phone. I'd left my mobile behind and had to phone home from the reception phone. Despite there being no table service, a service charge was automatically added. Most frustratingly the staff said they hadn't realised the national bowls championship was on - he biggest event Leamington hosts annually - and that they usually had special offers for bowlers but hadn't got them this year. I don't think we'll be back.

Third time we've stayed here now and it's still as nice as the first. Staff are really friendly and helpful, and the room has always been comfortable and clean. Breakfast is amazing with loads of choice, and for me the coffee from the machine was very nice, which is fab because I've had some awful stuff in other places. I was involved in the national bowls finals and would recommend it to anyone for that event. Very easy access to Victoria Park and you approach the car park from the right side of town. Thanks again for a lovely stay, we will be back.

I would like to start by saying the staff were excellent, they went above and beyond and would be a credit to any company. However, I will never stay at this Holiday Inn again. The food was dreadful, you have to order it via an app and to add insult to injury you are automatically charged a service charge. The only service was bringing the food from the kitchen to the table. The hotel ran out of white wine. If you order a Kopperberg at the bar and have ice, there is an additional charge of £2.41 for "ice and pouring" We had one pack of 3 custard cream biscuits that were on the bed when we arrived on the Friday (there were 2 of us staying in the room), I ate the biscuits on the Friday night. We made our bed when we went out on the Saturday morning, when we got back someone had been laying on it and obviously watching TV as the TV remote was now under the duvet and the pillow was all creased. I could go on but I really don't have the inclination as I doubt what I say will make any difference.

Friendly staff, especially the lady behind the bar in the evening of the first night. Lovely breakfast, plenty of choice. Clean comfortable room

Everything and everyone was first rate thanks for a comfortable stay

Great friendly staff, took pride to make us as a family feel very welcome. Could recommend highly enough for young families

Friendly and helpful staff

Very friendly staff!!

We went for my birthday and wedding anniversary and they did everything to ensure a wonderful stay. Champagne, cards and cakes. The staff were fantasic and were great with our little dog

The room was ok - staff excellent - breakfast possibly the best I've had in a hotel - only problem with the breakfast was I wanted everything! good spread of full English and continental. I would definitely stay there again

Stayed 2 nights over the weekend and had a great time. Room clean and spacious, staff helpful and cheerful, food was lovely

Visited the same hotel three weeks ago. At that time only one of the lifts was working. This both the lifts we out of order.

Check in was easy, room was clean, not much room between beds. Beds and pillows were rock hard, very uncomfortable sleep. There was a machine humming all night from outside. Breakfast was ok, but items were not replenished too quickly, heard people having to ask if they had any more of this or that.

Had a good stay but for a premium room sadly didnt feel like it. Certainly needed some TLC.

Our stay was for one night The room decor was a bit tired and outdated the furnishings were adequate for the a one night stay Room was clean qhen we arrived Breakfast was ample with a good selection one suggestion is to teach staff how to work toaster The staffwere competent and did their best to make our stay a happy one may be they need more than two members of staff in guest facing areas on each shift.

We had a lovely quiet one night stay in a standard room it was clean with a nice comfortable bed. We had the breakfast in the morning which was very nice with a lot of choices.