Breakfast had scrambled eggs but waffle machine wasn’t working during most of my nights during 2nd week of December. Cleaning service staff worked hard to keep hotel clean. Carpet in suites and main hall require deep cleaning. In general hotel worked for me. I would come back.

We arrived to a dilapidated hotel room. The refrigerator was open when we arrived, which I thought was kind of strange until we found out that the door was basically hanging precariously off of its hinges the mattress or should I say boxspring was the most uncomfortable bed I’ve ever slept in. When I sat down on the side of the bed, I literally sank all the way down into a bunch of springs and that is what we were forced to sleep on was a bunch of springs. It was the most horrific experience I’ve ever had. We were extremely disappointed to say the least. It was just like the commercials of where you don’t want to stay.

My stay was good this was the second ,time will stay again. Front desk worker was very nice and helpful . Only thing is need to update the carpets.

Good value for folk attending events at Gaylord convention center.

Dirt on the bedroom floor upon arrival. Smelly corridor.

The room was okay, the hotel was a bit run down, the side entrances did not work, and the lobby bathroom was not accessible. The room we stayed in had trouble with the shower, but eventually got it working. However, after my wife showered, we found that the electrical outlet near the vanity did not work and was flashing “replace if flashing”. Therefore she could not use the blow dryer mounted to the wall to dry her hair. The vanity sink did not drain and stayed full overnight and into the next morning (arrived back late to find this). We informed the front desk in the morning as we were only staying overnight, and spoke with a very helpful lady named Janet she wanted to help with a partial refund, but could not as we booked through hotels.com. She advised to have hotels reach out to her directly and she would credit us back a partial refund for the inconvenience.

It was good.

Check in person was rude, carpet Al over the hotel hall war deteriorated, marihuana smell over the hotel. They over charge me 100 dollars after check in for early check in.