Even with construction, this was a great hotel stay. The best thing was the friendliness of the staff. The breakfast buffet was superior.

Legally speaking, they covered their behinds. In the Hotels.com description (in a not so-clear place) it stated there was construction “nearby.” I only noticed this after I had already fallen into the trap and arrived at the hotel. I quickly realized that their careful use of the word “nearby” was on the point. “Nearby” could mean a hundred meters away, ten meters away, or literally right outside your window. On the hotel’s own website, they mentioned there was construction but claimed it wouldn’t be “disruptive.” And again, I think that as long as your ears don’t bleed, apparently it’s not considered disruptive. One of the loud construction “thuds” even startled one of the hotel’s employees. But let’s start from the beginning. I arrived at the hotel in the afternoon after a five-hour trip for a three-day business stay, hoping to get some rest. That’s when I first heard the construction noise. They moved me to another room, but it was even worse. I was woken up by the sounds of hammers, chisels, drills, and even loud music right outside my window. The “nearby” construction was, in reality, zero inches from my window. Their solution? They offered for me to leave within less than an hour and find another hotel. They would give me 75 CAD, and take the rest of the 480 CAD I am paying. They also told me I was in the wrong because their “guests” usually leave during the day (when construction starts at 7:30 a.m. and ends at 3 p.m.). I refused their “generous” offer. I had a meeting

Even with the renovations happening outside, the interior is very clean and nice. Staff is kind and helpful. Rooms were clean and well kept. Truly enjoyed my stay and will be back!

Construction made checking in and parking a little tricky. The inside of the facility is top notch. A wedding reception may have overwhelmed staff for the number of guest there. Breakfast buffet was great. Good overall stay.

wveeything was nice and awesome only thing i would say would be to get better water pressure for the shower

Good

The hotel’s facade was under renovation, and there was also a construction site next door that started work at 7 AM, making it difficult to sleep due to the noise. The pool and club were very dirty and clearly not maintained. Room service and reception were extremely slow, often forgetting requests. We had to call four times just to get two extra sets of towels, and eventually had to remind them in person. Despite our request, room service didn’t clean the room properly; they only made the beds and left without cleaning the bathroom. I do not recommend this hotel at all.

Old and inconvenient