The room was nice and clean. We had a balcony that we enjoyed sitting on. Lots of choices for breakfast. Wished the A/C worked better.

Excellent hotel stay

Little gem of a hotel

Let’s talk about why I like. The location is really convenient. Located close to the central train station, can walk to the lake and the old town. The rooms are modern, comfortable, and clean. However my caution to travellers is the room temperature. This hotel is central air for every room. So though it says airconditioning you have no control. You can only control the fan. So if you sleep with 18/19/20 as your preferred sleep zone your will be very uncomfortable. I had four nights and not happy in fact I’m exhausted from being uncomfortable. I can’t imagine what summer is like. If you like it warm when you sleep. No problem you will like this hotel. For me I won’t be back. A side nuisance was that the door card had to be reprogrammed every night I stayed. A claim that the card is sensitive to magnets but I don’t seem to have this problem at other hotels. A mystery unsolved.

Hotel was nicer than the surroundings. Could pretty clearly hear the upstairs room, but for a budget family room, can’t complain.

They were great at accomodating a room switch for my friend and I when we put in a expedia request for a king bed instead of twins. They also gave us a city transit card and the tram stations were really walkable to the hotel. I used the tram to get to the Geneva airport and train from Paris.

I stayed at Hotel Jade as a solo traveller for 3 nights in December. I enjoyed my stay, and for a short city break it met my requirements. The lobby area was small but nicely decorated for Christmas, the breakfast area was also small with limited options but enough choice for me. The staff were friendly. The room was nice, tidy and clean. I was put in a room next to another room which was being redecorated which was a bit annoying in the day time but as I was out most of the time it didn't affect me. The shower head was a bit wobbly which was my main gripe. Easy to walk to the lake and trams also very close. But overall a nice 3* hotel. I would stay again.

Nice room and very nice ensuite. Plenty of space for the two of us and our bags/clothes etc. The room was very hot and turning off the heating didn't help it cool down much, so we slept with the window slightly open (in January)

Very nice small hotel. I especially appreciated the possibility of early check in. The room had large TV, mini bar, tea maker and bath tube. The price was very good for the quality that we got. The quality and choice of the breakfast is very satisfying. The only disadvantage is that the breakfast area is very small and very crowded after 9am. We had to wait for a free table and there is no good place to wait without disturbing people who are eating their breakfast.

Really nice hotel, centrally located. Close to public transportation. Staff really friendly, rooms comfortable and clean.

very convenient position, excellent hotel!

Excellent

Very convenient

We were very pleased with the location and comfort of the Jade Hotel. It is next to some parts of Geneva’s old town that have a well-developed restaurant scene and just one block from major tram lines. (One of those tram lines will get you to the main train station in less than 10 minutes where you can catch a train to the airport.) Our room featured comfortable mattresses, well-functioning A/C, and even synthetic pillows for anyone who dislikes feather-stuffed pillows. Our favorite aspect of the hotel, though, was the generous and varied buffet breakfast that is served every day from 7-11 a.m. We would definitely stay here again on any future visits to Geneva.

Lovely clean hotel with the benefit of air conditioning in the room on what we’re very hot nights

The hotel was clean & quiet, the AC worked well, and close to public transportation and restaurants. The deep tub was especially welcoming after a long day. Although it's in the city, the window faces a small courtyard so you're not looking into someone else's apartment or facing the street. The staff was nice, a special mention to Rui who saved us a ton of time Monday morning by recommending taking the train to the airport rather than taxi or bus (which get caught in traffic). Highly recommend!

Thé staff was very helpful - top notch service.

As good as any 4 star hotel. I really like the breakfast buffet

One night in Geneva, close to lake and botanical gardens.

I loved the location of the property. The room was hot, even though it was cool outside. The air conditioning was very week.

Very clean and kind staffs. Very convenient place close to the station and lake.

It was very clean and very central

I would stay here again and recommend it to anyone. The location is great - away from Old Town but still accessible to it. Easy walk or transit from main train station and lots of good eats in the area. Room was very nice and breakfast included. Everyone there is very nice.

the service is really good!

Good for what it was. Staff was helpful. The breakfast buffet was simple. Some eggs, cold cuts, cheese and bread. Definitely worth getting as food (and everything) is expensive in Geneva. Train station is a 10 minute walk so good for the airport and day trips. Just an okay part of town. The better area (I am sure more expensive) is the old town area. There are a few easy restaurants and groceries nearby. Something that seems popular is the use of clouded glass doors for the bathroom instead of a solid door. When using the bathroom at night it lights up the whole room.

This is an OK hotel. It is in a good working order, within a walking distance from the Geneva train station, with lots of dining options and grocery stores such as Lidl close-by. Also the stunning Lac Leman is within a walking distance - that's great. The bed is great - I slept well, though you can hear muffled noise from rooms adjacent to yours. There were a couple of things I found disappointing. For the price I paid (£420), this was a very basic offering. I bought the option without breakfast and arrived prepared for it. I learned from the reception lady that I had breakfast included in the stay. That was fantastic, but I would have appreciated some note before arrival about it - otherwise I wouldn't have brought my breakfasts with me. The hotel is in need of minor repairs and is all in all quite dated. There is no information in the room about check in/check out times, towels replacement (how to avoid the unnecessary change for the sake of planet), nor cleaning. There is a sign to put on the door that says "Please Don't / Please Do" - but it doesn't say what it applies to. Don't disturb? Don't clean? Don't...? Lastly, the hotel has an open internet - and in the times of hackers going wild I see this as a major disappointment and oversight on the security of guests. All in all, this is an ok hotel suitable for a couple of nights when you're in Geneva for leisure. The staff is pleasant and helpful. If you don't need much from your stay, this is a good place to stay.

Jade hotel is very very well located, the staff are friendly and helped me with every request i asked for. Very decent, comfortable hotel, would definitely recommend!

Good location and friendly staff.

The hotel is lovely. We had a room that overlooked a beautiful, quiet courtyard. The hotel is conveniently located just a couple blocks from the Butini metro stop, which takes you directly to the train station, or to other areas of town. The neighborhood had a few restaurants and shops, which was helpful. The room was large and comfortable. The only complaint that we have is that the ventilation system was broken; it only produced heat and could not be regulated. They said that they had called a technician, who would not be able to come until 2 days after our departure. It affected the whole hotel. Fortunately, we were able to open the large window in the room and control the temperature that way. Other than that, it was a great hotel.

Good Location, convenient to train station. Very helpful and accommodating staff!

Perfect location for downtown. Very clean rooms and decent breakfast. Definitely recomwnd for a couple days in Geneva.

Hotel was very clean, comfortable, convenient to all our needs. I would stay there again.