Super cute hotel and a stones throw from AVIVA stadium, some really cool bars and restaurants. Would choose to stay here again!

Very expensive for a self check in hotel, and the system was down and never received email and the phone numbers were not working.

That's a nice place to stay. I really liked the decorative style inside :-)

Loved the location to Stadium for the Match. Very quiet after dark, not many pepple walking about. Food locations are within walking distance.Alot of steps which i expected with the age of building. My room was beautiful but felt dirty. Carpet was older and my shower curtain was dirty I also found hair on the bath tub wall before i showered.

Hotel is old and needs to be renovated. Carpet needs to be ripped out. Smells musty and damp. Mattress was old. Reserved a king size bed and got a queen size. Conveniently located near the Aviva stadium and shower has amazing pressure. But overall was not impressed especially with how much the room cost.

3rd floor, no lift

Could have been much much cleaner. Towels were washed but stained, room very dusty, bed quite uncomfortable, only 1 lumpy flat pillow each. Very poor for the very high price we paid

Code needed for entry but never received it, had to ring 3 telephone numbers before I got into my room. Bathroom clean but hot tap broken. Room musty, chairs in room had stains, air con didn't work, station for boiling kettle faulty, blind on window broken. Very poor overall

This is a nice enough place, but I have to mark it down quite a bit because of service issues. Because the owners want to run it with no front desk and minimal staff, they say that they will email the codes required to get into the building and room. Fair enough. The problem is that they use Expedia to send those messages, which creates an unnecessary delay. Check-in time was 2pm, and I did not receive the email with the codes until nearly 8pm. We were forced to simply show up at 2pm and demand to be let into our room. To make matters worse, the person I dealt with refused to acknowledge that such a thing was even possible, implying that the fault was with me. The solution would have been simple: rather than going through Expedia, email me directly! I know they had my email address because they did use if for a separate correspondence about leaving bags there. That was also a source of frustration. One person said that it would be fine to leave bags in their lobby area. Another said no, it would not be, and recommended another place quite a distance away. When we arrived, we noticed a sign in the lobby saying that not only can you not leave any luggage there but that "any luggage found lying around the property will be left at owners risk and will be removed." Yikes! Removed to where? And what will be done with it? Whoever runs this place needs to go back to hotel management school.

I honestly cannot recommend this place. We have only stayed for 1 night, however the whole property kind of felt dated, or just simply old. Our room felt damp, whenever I stepped onto the carpet, it felt like I could feel the last 20 years in it with every step. It was rather cold and just had a certain damp feel to it with what felt like mold being in the air and the walls. Maybe we just got unlucky with our room, but when booking a Superior room, I didn't expect going below ground level with what seemed like a backyard view of the property's dumpsters. I actually looked at the pictures of the room now before writing this review and the pictures do not really match the reality. While they are not necessarily wrong, they make the rooms look much better than they actually are.

Overall okay stay. Room was nice and clean. Very weird vibe though. We weren’t given an access code to get into the main door. After 20 minutes of waiting, we found a way to contact someone inside. They seemed annoyed we were there. While sitting in the main room, new guests came and asked us how to get into their room and where the staff were. We were happy to help but think they would have had a better system of signage; just something. On top of this, Someone tried to get into our door at 11pm which isn’t something anyone wants to experience. You really get what you pay for, maybe a little less. Not coming back here.

The room was adequate but the furnishings and the room was dusty with cobwebs. Bathroom was clean and the beds were good. It would make sense to put a number directory next to the phone was patrons staying at the hotel in case front desk needs to be called. Also the instructions at the front door not very clear, we spent a good 20mins entering all sorts of invoice details thinking it's the code as it asks for code to be put in initially which is very misdirecting. Furthermore, the hotel needs to adjust their advert on Expedia to state that the payment when reserved to pay at property is in fact an online payment NOT a card payment as the post suggests. Despite this, the closeness to the public transport and the 30-40mins walk to city was worth it.

We had a rather negative experience at the Butler's Townhouse. Absolutely zero service. Half of the curtain was missing for the entire 3 day stay. We contacted management on the first day and every day thereafter. They said they would send someone to fix the curtain. They never did. We ran out of toilet paper because they don't do room service unless you ask for it. There is a convenience store down the road where one probably could buy TP, but it was closed. Quite a bit of street noise, especially with no curtain to help block it. On the plus side, great location. Just a few blocks to Ballsbridge pubs, restaurants and shops. Beds comfortable and clean. Bathroom and shower fine. Clean and neat, except for the curtain laying on the floor. Did I mention zero service and responsiveness?

Check in process was a bit difficult due to unclear communication and a delay in the messages from staff to me through Expedia. The room was missing toilet paper upon my arrival, smelled musty like mold, and the ac was not working properly. I do not think the money you spend to stay here matches the value of the property.

While this is a great location. The property is run down with curtains falling down and no interaction with staff.

There was nothing technically 'wrong' with the property. The thick carpet in the bedrooms was a little less than pleasing. Carpeting is hard to keep clean and distracted from an otherwise decent room. For someone without a phone data plan in Europe the self-check in was a little challenging as without Wifi one is unable to check messages and get the necessary check-in information. Thankfully there was someone in the office to assist. I was grateful for this.

Definitely not a “hotel” as advertised and more of a guesthouse. Not much in the way of reception, no keycards for doors (it’s a 4 digit code), and no safety/bolt locks on the doors. No lift/elevator either. Staff was nice enough and the property has charm to it, but don’t go in expecting too much other than a nice place to sleep at night. If you’re out all day and just need a place to recharge, this is it)

Definitely an older building but also a cool experience. Feels like you’re in a home. The room was clean and had everything we needed. It is close to the train so easy to get down to the centre of Dublin. There is a self check in and check out so that make it’s convenient. Would stay again.

Stayed here for four nights on a wonderful trip to Dublin. Nice lobby and welcome room. Clean sheets, clean bathroom, comfortable bed. Clean, safe, quiet area of town. Grocery store and convenience market within 10 minute walk. 25 minute walk to downtown Dublin or 5 minute walk to local commuter rail. I usually walked, as the weather was wonderful for the entirety of my trip. Would recommend and would stay again.

Every time I arrived I had to call to get a new pass code for main entrance and for my room! The entrance steps are dirty and littered with cigarette butts and plastic cups holding some more... the room smelt musky and once that musky scent was gone, I could smell cigarette smoke. I was woken up at 7:30am by room service knocking on my door to see if I was gone yet! Staff: I had interaction over the intercom to get passcodes, and there was a nice gentleman in the basement at bottom of stairs who said hello - not a receptionist or welcoming staff. This is definitely not a place I would stay at or recommend in future.

Stayed here for a concert in Avivia, and location is perfect, just around the corner. It is not quite what the picture advertise it as, perhaps much older in decor etc, but it was clean and comfortable and would happily stay here again. Interaction via email with staff was quick and efficient :)

Stayed for rammstein gig at RDS. Great check in service (virtual). Room was clean, beds comfy! Had a good night sleep. Hotel perfect for tram links (5mjn walk), arena and lovely pub 5 min walk away. Very pleased and will use again for further gigs!

The room is very clean and the bed is very comfortable. Located at a nice location but then the cleaner( or who ever work there) knock our door at 8 and woke all of us which is very frustrating

This place is good for short stays in Dublin, it is a self check in self checkout system. The bed linens and towels were all nice and clean. The building is very old and the rooms are kind of small and rundown except for the beds. The sink in the bathroom had separate faucets for hot water and cold water– Very old style, I suppose – and there was no way that you could mix the two!! There is no key or card to enter the rooms. It is a finger touch & code system. It happened that one night it didn’t work for us and we had to wait for a while, very late at night, until somebody would come and change the battery.

Not a great experience, mattress was so uncomfortable which was not ideal after a flight in and wanting to go straight to bed. Pillows were so thin and no service available to ask for extra pillows. We hardly slept and for the amount we paid it was a big disappointment.

I’m a regular over the years for business stays. The room last night needed some attention. Problem with the bath. Chain broken couldn’t release it. Curtains not black out and problem with bay window which I’m sure the owners know . Air conditioning not working and electrical heaters not suitable. Just a bit casual in general

Great for a short stay, lovely shower and bathroom, easy check in and out.

The virtual check in was very simple and convenient

While perfectly fine, the website portrays as more than average. The website for the accommodations notes breakfast and other extras (toiletries, etc). We did not find that to be the case. Check in was less than desirable, having to stand in the rain and wait to be given a code to enter the property.

I enjoyed my short stay here. The location was excellent; a short walk from Ballsbridge shopping. The room was cozy, and had everything I needed. There was no front desk, but someone was available by phone when needed. I would stay here again for a short stay.

Would stay here anytime again. Easy self check in at the property, very quiet and clean. Good walking distance to everything you may need.

Need a better system for check in. I was not sent any information and had to phone the property to get codes. They did answer but arriving late at night as a lone female i felt unsafe. it should be made clearer what the system is before you book. Building itself is nice and my room was nice if a little dated. I personally didn’t like the set up. No luggage storage or anyone on site in case of issues.