Pool wasn’t open

Staying at the property was an OK experience. The breakfast was a bit subpar and the onsite laundry facilities were out of service.

The people at the front desk were very friendly, the breakfast was very good, the attention was great.

Quiet neighborhood , easy parking for a charge. Complementary breakfast better in previous years. Only decaf coffee available some mornings without wait

It was an extremely pleasant stay! Every single staff member was welcoming, inviting, and helpful. I told them we would definitely be back.

Front desk service was excellent! Josh was a pleasure. Breakfast left a little to be desired as they were running out of utensils, juice, and food in general with at least an hour of breakfast to go sometimes 2 hours. Or might check out and they cannot accommodate. However when I dl asked for a quieter room they were able to put me on the top floor.

It was a nice place. However the fridge froze all of our food.

The property is in a good location. However, there a few negative items that made our visit not so pleasant. When we arrived on June 22nd, their system was down. They didn't have a room ready. We had to wait a while to get one. I booked for a double bed suite but they didn't have one so the sales director offered us one with a king bed. He promised us to give us Hilton points as a form of a refund since we paid for a larger suite. We have not received those points until this day. I've left messages and no calls have been returned. We didn't get a key to our room until the next day in the afternoon. Other than those issues, the room was clean. Breakfast was good.

My stay here was good. I really like the location and how the staff went over and beyond. The only thing I would change is being notify earlier and not when it was time for me to check in that there was was an issue with my room. We were accommodated with two rooms.

I don't know if it's just me but Hotel Beds are very uncomfortable nowadays and this hotel was no different it seems as though the mattresses are hard and have no give to them if that makes sense, I did not care for the fact that there was only one air conditioning unit in the room and it was in the living room portion of of the room that I stayed in, so my room was not as cool as I would have wanted it but I went in July so it's extremely hot in Georgia or the South for that, the morning breakfast is not anything really to brag about but the hotel is conveniently located from anything you may need I'm talking less than 5 minutes so that was a major Plus I felt safe and would definitely stay here again in the fall never again in the summer LOL well maybe if the price is right!

I like the area around this hotel. The hotel looked very nice however we had a terrible experience with the air conditioner. We had two rooms booked for two nights. The AC in both rooms did not work. It was late at night so I did not want to move my two young kids and senior parents. The hotel staff provided us box fans to use for the night because the technician told us that they would have the AC fixed first thing the next morning. At 10am the following morning, we were told they will work on our AC ASAP. We allowed them all day to work on it. We did not come back to our rooms until 8pm that night. We came back in our rooms and the AC were not fixed. I came down to the front desk and the guy just told me they could not fix it and our only option was to get 2 different rooms. He gave us room keys for 2 rooms without checking to see if the rooms were good to go. I had to go there myself and come to find out one of the rooms were at 79 degrees even though the AC was running. I had to call the front desk and he told me to come down again to get another 2 rooms. Again, I had to go and check those rooms myself. For the "hospitality" staff, this guy did not care. He had his earphones on the whole time he was working on our issue. There was no explanation of the issue, checking on the rooms prior giving them to us, did not offer to help us relocate. The maintenance person, Mario, did a much better job that the so called "hospitality" person.

Paying for parking

Nice hotel, great staff. Only issue the pool needs to be deeper.

We were 1/2 hour away from Homewood Suites and received an email stating there was a problem with our reservation. This hotel did not honor our reservation, thus we had to stay at another hotel. We were in the parking lot of the hotel we were supposed to stay at and was visiting with a Hotels.com rep trying to salvage what was left of our vacation (this was the last night of vacation). Thanks to Hotels.com, our vacation ended badly. Eventually we were able to get another hotel reservation with a "like" room. Wasted a lot of vacation time and had a lot of stress that was the fault of Hotels.com. We paid $167.49 to Hotels.com for the first room and got a receipt for the second room of the other hotel we stayed at for $124.02. Do we receive a refund for the difference ($43.47)? We also got charged $65.96 for parking that were were told would be reimbursed. This was a horrible experience with Hotels.com,

I agree with most of the positive reviews on here, so overall it was a good hotel to stay at for a few days plus it is easy to park on site for $20 a night with app like most hotels and places near Atlanta.

My room was not ready The key cards. for the hotel didn’t work. The AC in the hallways didn’t work. 97 degrees outside. The nite desk clerk was rude. Won’t stay here ever again.

This place was a home away from home. Literally loved it all. Breakfast was awesome, the staff were nice and friendly. I had a great stay

Wonderful stay! Lynette at the front is amazing. My son thought she reminded him of his grandmother. We got a very comforting feeling walking in. Thank you again.

Ms. Joyce who worked front desk overnight was such a joy! She was so kind and willing to help to make our stay as comfortable as possible. Truly an asset to the company. I enjoyed seeing her every morning early at breakfast.

The guy at the front desk, Michael was awesome. Everything else, not so much. This was a half way overnight stay. We(4 adults, 3 children)were headed back to Ohio from Florida and decided to stop half way. When we arrived one of the rooms we were given was not cleaned and the other had someone in it. Michael handled everything professionally and quickly got us into other rooms. These rooms were clean but hot. We turned the a/c down lower but the enrire time the temperature in the room never got below 72. We ordered pizza and later after everyone ate we saw a roach on the counter around the pizza boxes. There were no trash bags for the trash cans. And early the next morning someone opened our door and peeked in. Also, parking wasnt explained to us so we found out by the signs in the parking area that we had to pay for parking and the cheapest option was $20 for 24 hours and we were only there for approximately 12. We will not stay here again and do not recommend.

The stay was very relaxing. Customer service was on point I would definitely come back

Its was great

Parking was not explained

Property is fine. Not sure why our room had the heat setting on so when we checked in it was HOT.. The room was fine other than that. You also have to pay $20 to park for 24 hours. Wish they just had an overnight option since we aren’t staying for 24 hours.

Trip was safe

The worst stay ever. Hard to check in. Roaches in rooms staff was rude

The staff was amazing and extremely helpful with anything and everything we could have asked for!!

My stay at Homewood was relaxing pool Stays open til 10pm parking was $20 per night. I was able to get it early Check in All staff were very helpful and nice. I really liked the night shift lady with the finger wave . The cleaning ladies and men were nice too .A situation occurred at the breakfast area with a racist guest who tried to a make issue about the area being dirty which was a lie Guest was loud and unruly staff handled herself well , nice area great people my stay was very relaxing very comfy beds

The rom was clean and everyone was nice and professional and this is my 4th stay at the hotel and so far I have had great service!!!!

The staff was extremely helpful and friendly!

Our stay was great. The workers from the Supervisors down were amazing, they really made us feel at home. If there was a 10 star rating I would give it to them. I will definitely stay there again the next time I visit Atlanta. Thank you all

Everything thing was perfect for the most part. The only small issue was the breakfast on Friday morning was not as fresh as expected. We went down Saturday morning a little earlier and it was better. I think the back entrance elevator carpet could use some repairs but my room was very CLEAN I was impressed with how clean my room was. The customer service was great, we were always greeted with a smile! I will definitely choose this hotel when visiting again.