This is an older hotel. Pool was closed on our trip end of June. Room was fine

This was priced like a Hilton, but it was run down. The pool was empty. There also wasn't any toilet paper in our room. But the worst was the brown streaks on the interior of the door of our bathroom. Not stains. I mean there was encrusted brown matter stuck to the door with hair sticking out of it. (Not sure of if that was related to the lack of toilet paper.) In fairness to housekeeping, the bathrooms are quite small, and the glob of who-knows-what was on the inside of a pocket door, which would rarely, if ever, be closed (and the glob seen) when cleaning a hotel room. We left as soon as we could and thankfully found some place else to stay which was much nicer at about the same price point. At first, the front desk was argumentative, saying there was no guarantee about the pool and that we took too long (45-60 minutes) to discover the problems with our room to qualify for a refund. I was told we were on the hook for at least one night, and could be moved to another room. I offered $40 in cash to settle and leave without further negotiations, which the hotel accepted. Had they offered to comp my entire stay, I still probably would have left.

It's good for the price.

The hotel was in a convenient spot. Staff was very nice and pleasant. Room was clean and comfortable. Expedia failed to mention the fee for my dog, lucky I had extra funds. Pet friendly.

The room obviously hadn’t been painted in years as there were marks and spots all over the wall, there were bugs crawling in sink and on the curtain and the towels and sheets were old and worn. When we returned to the room, they had not changed the sheets, made up the bed or did much in the way of cleaning. I guess you get what you pay for.

It’s a run down hotel. Room smelled musty. Bathroom was not cleaned properly, we found a hair prior to us showering. Woke up to bites on my legs. Seemed like bed bugs. Never going back.

My Son and I had stayed there for two nights. The hotel doesn’t look like anything that was on Expedia, you walk into the lobby looks horrible, the hotel needs fresh paint the carpets need to be deeply cleaned. The pool was not working was not explained to me at the time I book the rooms. The breakfast was horrendous. The lady that set up the breakfast was very rude, I do not recommend this hotel whatsoever. Makes me question if there was any big bugs.

Nice

Great hotel to stay in

It's great

the area is rife with panhandlers. charlotte is a sanctuary city and it looks like illegals are hanging out at this motel. slipping in the side doors for a free breakfast, sleeping in the parking lot, even the staff looks shady. an esl class would go far here.

Needs updating

Seemingly clean. Was discussed of the cigarette odor in the room. The carpet stains were not pleasing to the eye. Otherwise comfortable beds.

Not much to say - I just stayed one night on a layover for my trip.

Was supposed to get a room with a tub but got a leaky shower instead. Hotel smelled like weed the whole time. People staying there were loud and obnoxious. A Honda van was parked in front of the hotel under the load off section the entire time blocking anyone else at the entrance. Wouldn’t recommend

Awful and small.

The bed sheets were very dirty and I felt itchy all night. The bathroom also began to smell very bad after we all took showers (like fishy) for the smell to go away we had to leave the vent on

It okay

I like how the room look and cozy. I don’t like how they asked for deposits.

This hotel is infested with bed bugs.

X

Me & my family (2 adults 5 small children) booked and payed on Expedia. Got there (10pm that night of booking from traveling 6 hours ). Was refused reservation, refused a refund which I still haven’t received and they ( Indian, front desk attendant & her father, Dipak (father/manager) was very very rude. So we were out of a room, out of money and issue still haven’t been resolved. Will continue to press the issue until the money is returned.

Great hotel

Room smelled horrible. No housekeeping to remake beds. Had go downstairs to get new towels and wash cloths . There were bugs (stinkbugs and roaches) in our room. Broken bathroom door. Could not watch TV due to the remote not wiring properly and the language was stuck on Spanish. Stopped serving breakfast before 10am and food was not fresh or hot.

An older property which had been kept in good shape. Did not have the "bad stuff" going on which one normally finds in "low price properties. Very nice "check in person"

Roaches...

Was supposed to get an accessable room but didn't, toliet didn't work

Probably will not return

Very poor condition inside the room. Broken bathroom door, smelly room odor and noisy air-condition. Will stay there.

Had pee on wall behind comode shower leaked all over floor under shower door front deck people very nice no hot water 4 3 days had to take cold shower

This establishment was extremely disappointing. My family and I stay at Sleep Inn on many occasions and this is the first time I’ve been so disappointed. The rooms were dirty. Bedding was torn. We came across a roach in our room. The shower didn’t keep hot water. I had to shower in cold water. I wouldn’t recommend a stay at this facility to anyone.

Had a homeless person sleeping in the hallway. Could hear everything above and around us. The sheets were very dirty, and the room smelled bad. Breakfast also looked pretty gross and limited. The nighttime staff when we checked in were very nice and accommodating.