Highly recommend choosing this hotel. The room service, location and cleanliness are all excellent.

This luxurious personalized experience is what I am willing to pay top $$ for. I am an Event Planner with a very high end clientele and this is the type of place I like to stay at..thank you Gora Kada for an amazing experience.

The staff, grounds, and food were all superb. We booked the Open Air Big Stone Bath room type so we had a private hot springs bath in our onsen. It was amazing to get in whenever we wanted, but it may be unnecessary depending on your budget since their public (hotel guests only) open air baths are so spectacular. Also, if you don’t book a room with a private bath, you can reserve a time slot for a private one on the hotel grounds. The time slots will give you access to a private bath, steam spa and bathroom for 40 minutes. We did this for the experience and it was a beautiful and relaxing private bath with forest vegetation to look at. There is a downside to the Gora Kadan but it is still 5 stars for me. I mention it next because I feel it is worth noting. When I first arrived I heard some traffic noise from vehicles and the mountain railway from our room. I was initially discouraged by this but the experience at the hotel that followed muted my disappointment. If I knew about this beforehand, I may not have booked but that would have been a mistake and an amazing experience missed. You may be able avoid the noise if you book one of their higher end rooms. I’m not sure. Absolutely make sure you book a room with in room meals though. I believe at least one of the annex rooms does not have in room meals. At this price point, I often do not feel like we got our moneys worth from our accommodation but with the Gora Kadan we absolutely did.

The service at this hotel is superb!

Stayed at Gora Kadan for one night We arrived in Gora from Tokyo mid morning & spent the time until 3pm check in exploring the area, We had a wonderful stay, looked after extremely well by Shuto who also served our evening meal in our room in true Rokyan style Dinner was outstanding, our dietary requirements were so well taken care of, each dish was exquisite Breakfast was also delicious & served in our room by Shuto Our room was spacious, & had an outdoor private onsen, so relaxing to sit in the hot spring water in the peace & private surroundings As other comments there are some improvements or maintenance required in some areas which are looking a little jaded, maybe there is already plans for this We had the best nights sleep at Gora Kadan so far on our trip & a truly great experience

Great staff! Thank you Chikako San for your great hospitality!!

Amazing property, location and service

Its a beautiful place with an authentic feel and honestly just an experience itself. Staff goes out of their way to serve you, kind and helpful. Food is amazing. Not enough good adjectives to describe, you must live it.

Quiet, peaceful and beautiful surroundings. Staff is excellent.

We loved this place! Best ryokan we've stayed in. Service is excellent, everything is perfect. They truly make you feel special. The food was amazing too. Can't wait to visit again.

It was calming and luxury experience in the traditional Japanese way. I'm always happy to go back there.

Amazing ryokan, incredible food and beautiful surroundings. I wish I could have stayed for longer!

Amazing property! Staff is so warm and friendly. I didn’t want to leave. Food also surpassed my snobby expectations especially the Japanese breakfast, wow!

Gora Kadan was an amazing onsen tucked up in the mountains with high quality service and amenities

We experienced unbelievably outstanding & personal service, authentic traditional Japanese accommodations, unforgettable Kaiseki dining, and a relaxing Onsen spa experience. One of the finest hotels I have visited in the world. Well worth a stay if you are visiting the Hakone area. You will not find any place better!

A truly memorable experience. Our room assistant (Nene) and the ryokan's staff were very helpful and polite. Something that warmed our heart was that they noticed we were not back at the ryokan at around 6pm (most of the tourist attractions in Hakone close at 5pm ). The staff went the extra mile by giving us a call to check if we required any assistance or transport. Very pleased with the service and accommodation.

Excellent service from beginning to end. Private onsen room was wonderful. Would love to return again one day in the future.

Best experience ever.

Staff is #1! Authentic experience in a great setting

We thoroughly enjoyed our stay! The staff was excellent-they were so professional. Ayaka (sp?) was wonderful with our meals and general information. The property is beautiful and in room onsen amazing! Definitely recommend!

The hospitality was excellent and service was first class. The only complaint was that the towels could washed a bit more carefully, but otherwise, everything else was great.

This was an absolutely heavenly stay! I highly recommend for the most serene, peaceful, tranquil stay on the side of the mountain with breathtaking views. I am so grateful to everyone for providing such warm hospitality! I look forward to returning someday soon!

Fantastic property in a quiet peaceful area with outstanding service and great food

amzing

Incredible - our best accommodations in Japan. Facilities are beautiful (rooms, pool, grounds), service is over the top (they will drive you to all the local places and pick you up from the train), in room dining was amazing, and private in-room hot spring baths was wonderful. The area has so much to offer - one night didn't feel like enough. A peaceful escape from Tokyo.

The staff were so attentive to detail. We were greeted the moment we arrived and on the day we left the staff helped us arrange our transportation. We loved our stay during our honeymoon. We will come back!

An incredible experience. Expensive but well worth it as a unique japanese experience. Truly 5 stars.

We are a family of 4 adults and had a comfortable stay in a room with private onsen. Our stay at Gora Kadan was a truly memorable experience. The service by our host and other hotel staff, the attention to detail and dinner and breakfast options were beyond our expectations. We would like to thank our host, Tamaye for looking after us.

No helping to change the room and dinners time

Amazing and unique experience. Memories for a lifetime for my kids. Highly recommend

Great place for anyone wanting a private hotspring to enjoy with family. The food was great and the services were impeccable.

Impeccable in every way from before check-in to after check-out. Super-likes: (1) Complimentary transfers are provided between the ryokan and Gora station/other nearby destinations. They graciously accommodated even our very last minute transport requests. (2) Kind and helpful staff who anticipated our every need and went out of their way to ensure we didn’t have to lift a finger or break a sweat. Everyone we encountered provided truly world-class service. Special thanks to our room assistant Raia and the gentleman who greeted us at Gora station and dropped us off - they really went above and beyond. (3) Beautiful, peaceful and sparkling clean grounds and facilities. The family onsen was a huge bonus. We did not utilise the bigger gender-segregated baths but they looked inviting. We did spend some time in the indoor pool and outdoor hot tub which were perfect for a cold rainy day. (4) Huge and well-equipped Japanese-style room with a beautiful garden. We wanted to experience sleeping on futons, which turned out to be very comfortable indeed. (5) Dinner and breakfast were an eye-opening and never-ending spread of top-notch local cuisine. (6) Complimentary mini bar with free soft drinks and beer (which we unfortunately did not fully utilise!) on top of abundant drinking water (Fuji mineral water). (7) Numerous thoughtful little touches like a box of post-dinner sweets, framed commemorative family photo and farewell souvenirs. Worth every last penny and more.