Lovely hotel. Amazing breakfast, friendly staff.

We stayed here for my wife’s 55th birthday. My wife has mobility issues and the staff were very accommodating to her needs. As usual staff are very attentive, polite and friendly. Only issue is they have changed the evening menu and was not to our taste so dined out in the evening. Bar menu and breakfast excellent with lots of choice. Fantastic stay once again 😊

I would like to say thank you to all the staff, we had a lovely stay. From the moment you walked in the staff where very welcoming and very helpful. Our room was great. I would like to say thank you to the lovely lady who served us, she was bubbly and very helpful. Thank you again

Service very helpful and friendly. Really enjoyed the evening meal in the restaurant. Breakfast was very tasty and well presented. Only negative the decor in the room is very dated. We would still happily stay here again.

Throughly enjoyed our stay room amazing staff more than pleasant and helpful breakfast fabulous couldnt wish for a better four days

A very pleasant stay and excellent food.

It's old-fashioned in a charming way, and a lovely central spot. Inevitably the sound of city night-life carried but the local pub stopped their music at 11 which I thought was really courteous. I met at least one regular guest which says a lot!

Loved the oldish charm of , rooms were comfortable and spotless,staff friendly and efficient, breakfast choice as well as the service was excellent 👍 this property

The attention to detail,staff very friendly and helpful, going above and beyond to ensure a memorable stay. Would recommended it to anyone visiting in shrewsbury.

This is a fab hotel full of history and character. We really appreciated all the staff help and courtesy right from arrival at reception through to breakfast. It's in a great location and the quality of breakfast was excellent

Really nice hotel and lovely staff

Very convenient, quiet location yet in centre of Shrewsbury. Very helpful staff.

The atmosphere and ambience of the hotel added to our enjoyment of Shrewsbury and the surrounding area...

Great hotel. Lovely service. Breakfast was great.

Interesting historic property in the heart of Shrewsbury with lovely restaurant and lounge, plus close to everything in the town.

Very welcoming, breakfast very good. Room slightly tired in places but very clean and everything there that I needed. Would definitely recommend and would book again.

Great hotel just messing about parking your car

Excellent town centre hotel. Rooms quite small but that’s what you expect in somewhere a few hundred years old!

Staff friendly and hotel clean. Breakfast was nice

This is a lovely hotel with exceptionaly friendly and helpful staff. Our room was attractive and well appointed. Good restaurant, good amenities with lounge and bar. Also outdoor courtyard snack area. An attractive foyer in an interesting and historic building in the heart of Shrewsbury.

Everyone running the hotel was so friendly and lovely. The room was comfortable and clean and exactly what I needed before a long trip the next day. Thank you.

Hotel has a lot of history and very helpful staff. Parking is a bit of a faff but not too bad. Great area!

Very close to the centre of town

Lovely old hotel, fab bathrooms. Bedrooms need updating. Great breakfast.

Well located hotel with really friendly staff. Good quality cooked breakfast served to you at your table.

The location of the Hotel was excellent, close to the local shops & bars Staff were helpful & polite.

The property is a large establishment across the street from the rail station. From there it is a 15to 20 minute walk to the historic town center.

Room was clean and bed was comfortable. Staff were friendly and helpful.

Really pleased with our visit. Our only observation was we would have preferred more water pressure to the shower.

Our 5th stay at the hotel and very happy with everything as usual.

Adjacent to the hotel is a pub courtyard/beer garden and the noise level from it was appalling. Not just loud music but shouting, swearing, screaming (yes, literally!) and what sounded like drunken fights. Closing the windows was very little help. I tried turning on the TV, but it was drowned out. The noise went on until the wee small hours and sleep was impossible. The hotel has no redeeming features. Staff are distant and uninterested; they do their job while all but ignoring the guests as people. At breakfast there was plenty of cereal and pastries but the cooked breakfast was reminiscent of wartime rationing. The bathroom fittings made for awkward use. The tap on the (high) hand basin was so close to the edge, it was not possible to get the hands under it to wash them; likewise the shower head was so close to the wall it wasn't possible to get right underneath it; the towel rail was only big enough to hold the hand towel so the bath towel had to be left on the window sill. Oh, and the toilet roll holder was loose, so the toilet roll kept sliding off. To top it all off, I noticed a couple of bugs in the carpet. Unless you yourself spend your nights in the pub getting drunk, yelling swear words and getting into fights, and only want somewhere to sleep off your hangover, I would not recommend this hotel. In fact, avoid it unless there is no other option, and even then think twice.

Excellent location. Nice room. Friendly staff. Short walk to parking. The shower had very low pressure but otherwise it was a pleasant place to stay and breakfast was great.