I stay here every time I go to Stansted. It is the kindest and friendliest place i have ever stayed. The staff are lovely, the rooms are really comfy and the breakfast is extensive. I wouldn’t choose anywhere else.

The Saracens Head was a lovely stay. Starting with the pub side it was very lovely and clean. The food was fine dining experience, slightly smaller portions than expected but quality was fabulous. Waitresses were very polite and friendly however i disagree that a service charge is automatically put on the bill and not mentioned. I prefer to tip at my decision and did not want the confrontation to have removed The rooms are lovely and clean, as other views i have seen said with a bit of TLC it could be massively improved with a few tweeks. Our curtain pole was hanging down, mould on our bathroom ceiling and just felt a bit dated with the two keys to get in. Parking oh my goodness! Signage needs to be updated or clear instructions on reservation. We were driving up and down very narrow drives looking for the carpark and it wasnt until we stopped on a bad bed where the hotel is that we saw the sign and small writing of instructions Overall an ideal stay for Stanstead Airport and would definitely go again on our next trip

Very helpful friendly staff. Dog made very welcome. Good sized comfortable room. Good food. Nice stroll to duck pond and green at the end of the street.

I’ve stayed a lot recently due to my dad’s poor health. The whole team have been amazing. Food is fresh and delicious. Bar and waiting team superb. But I also have give Mandy a special mention for going above and beyond during my many visits

Lovely room very clean, comfy bed. Breakast was very good and staff very helpful. Would Definately recommended.

Staff very helpful and friendly, had a great room. Would recommend

We only stayed for a short time as we were flying out via Stansted Airport but the time we spent in the hotel was lovely and all the staff were really friendly. We were even upgraded to a quieter area because we had such an early start and it was our wedding day.

We arrived late but the staff helped us find food late at night and the check in was simple and parking easy to find

Could do with a bit of updating. Very noisy during the night.

Food was good, breakfast excellent, would definitely stay again.

Lovely hotel for a great night away. The village is such a lovely community too

Perfect for an overnight stay before catch na a flight out of Stansted. Great breakfast offering

Staff were very welcoming and food service nearly perfect. Bedroom accommodation was adequate for my one night stay. It proved the ideal venue for a family reunion.

Business trip and accommodation suited my needs perfectly. Room was functionj and spacious with all the amenities you would expect. Restaurant was ok and food was decent but watch for the service charges.

Very spacious and big room. Staff all friendly and very helpful Car park on site

Very nice atmosphere and friendly staff. The room was very clean and well thought out. Only downside is TV didn't have picture, only sound and shower didn't drain well

Clean bedding and well kept rooms ,breakfast was very nice .helpful staff.bathroom a bit cramped but i would reccomend this place .central and good choice of food .

Good but a few minor changes would take it from good to great. Towel rail in bathroom was permanently on maximum - not great for the hottest day of the year - and also a waste of power.

Convenient to Stansted

We liked the plastic duck on the side of the bath which greeted us!! Also the DAB Radio which hotels never have. Both unique to us! Despite being quite small, the bathroom is very well designed. We thought the fitments in the room were very practical with plenty of wardrobe space and sensible size bedside tables. The menu choice was good for us and despite a long wait our meals were excellent - liver and bacon and sea bass. The next morning there was an extremely long wait for coffee and then for our cooked breakfast, but we had been warned that it would be busy due to some wedding guests staying. However, our breakfast was excellent and well worth the wait. On checking out we learnt from the manager that the regular chef was injured with a trapped nerve in his arm, and the agency chef had never cooked breakfast ‘to order’ before, so well done to him/her. We will definitely stay again. If we had been staying longer we would have made use of the courtyard seating area - very nicely done.

We found the hotel to be clean and welcoming. The staff were friendly and helpful. Food was lovely. Would stay again

Good location for business trip. Would try an avoid single room as a bit pokey.

This is the 3rd time staying and yet again it was great, no matter the number of nights you need to stay you will not be disappointed. The rooms are spot on with all you need,the bar is great & food very nice. To top it off the staff are all fantastic and make the stay. Will 100% be using again in the future.

Lovely place to stay.

Restaurant service was ponderously slow. We cancelled our desert order after waiting 25 minutes after our main course which took 40 minutes to arrive

Seven of us - two married couples and three solo individuals - stayed here while attending a function at Felsted School. We met at the hotel in the afternoon, some of us strangers to one another but others old friends; we met again at the hotel around 9pm for drinks, staying up till 1230am. In the morning, we all met again for an 0815 breakfast. The hotel helped the happy mood to keep becoming happier.

Kay is really lovely and couldn't do enough to help with our little 4 month old. Lovely place to stay.

Convenient late check-in. Nice room, excellent breakfast with friendly staff. My only 'complaint' was not with the hotel but the exhorbitant cost of the taxi from the airport. The staff told me about the local bus in the morning as it was impossible to get a taxi or uber.

Receptionist and staff extremely helpful and friendly.

Nice stay

All in al an ok stay. Major issues: Drunk co-residents kept us awake until 3am (shouting, swearing, arguing etc). Breakfast was ok but insufficient staff to ensure all products were replenished. That said, the staff who were working were really trying hard - well done..

Hotel good but bed and pillows firm, bathroom very compact.