worthing buying.

Great option with excellent access to Public Transport.

The staff was very friendly and helpful. We had a very comfortable stay, thank you.

The staff made our experience spectacular! Every individual staff member was consistently polite, accommodating, and professional. We would love to return to this hotel when we return.

Great facility and wonderful staff. 10/10

Conveniently located near the metro station. The breakfast buffet was good and offered a lot of variety. The bathroom had an odd layout - the toilet was in its own separate room away from the shower and bath. It reminded us of our travel trailer back home. Overall, fairly clean and had enough room for our family of four to move around comfortably.

The room was nice and spacious. The prefabricated bathroom and toilet gave a bit of feeling being in a camper van. The room was clean and properly serviced. Just the coffee area was not cleaned. The cup left dirty and the coffee powder was not refilled. A claim to the duty manager remained unanswered.

Super

The room is spacious and clean. The hotel is situated near underground train U1 and very convenient.

Arrived at 15.10, room was still not ready. TV did work work and after calling for this to be seen to nobody bothered to come look. Room is for 4 people but only 2 cups in room. All around a very average stay and safe to say we will not be back.

So confused about this hotel. Some of its standards were way off a regular hotel. 21 euros for such a minimal breakfast is too high.

Good size room and good facilities

The location is very convenient, since it has the metro (U1) , red line at the hotel door. The neighbourhood is quitte and with markets close by which I also really liked it. The room it was super spacious, we were 3 friends, the double bed is also big so you can sleep without touching the other person and the sofa bed where another friend slept is also quite big and comfortable for a sofa bed. I highly recommend for a price quality one. Very good. The breakfast for 24€ I through I slightly overpriced for what they offer, but it was normal continental buffet breakfast.

Everyone was extremely friendly. They were always able to help me. I highly recommend it!

The room was huge and confortable. Excellent position to reach the city centre via metro

Clean rooms but not much variety in breakfast, tight parking space.

Room size, condition and facilities are all good. Entrance of garage is narrow but challengeable. Every breakfast are good, too. Hotel is near to Prater(playpark) and Donau River. Center of old town is a little bit far, by walk but less than 10 minutes with tram, Ubahn or etc.,.

As all elevators are broken, every customer had to use stairs to go up to own room. And also, in our room, the fridge in our room was also broken and smells of room was uncomfortable... I always enjoy staying Novotel hotels, but this was the worst experiences at the Novotel group's hotel...

Everything was great. The only thing i would say is the housekeepers need to look under the beds when cleaning there was a pair of underwear under the sofabed my son slept on in the family suite.

The one star is taken off because one of the elevators was not working during our stay. On one day during our stay, both elevators were out of the order. The subway station is just 2-min away and the breakfast is really good. We have 1.5 bathrooms in our family suit.

Upon check-in, our experience was marred by a series of disappointments. Firstly, the mineral water provided in our room was visibly opened and appeared to be used, which is not in line with the hygiene standards expected from Novotel. Moreover, the absence of a room key upon check-in created considerable inconvenience, especially when unloading luggage from our car. The need for staff assistance each time disrupted our ability to access our accommodations efficiently, reflecting poorly on the professionalism of your customer service. In addition, we were asked to pay upfront for parking costs, even though our stay did not span the entire reservation period. This policy lacks flexibility and raises concerns about fairness, especially considering the potential for an early departure. Furthermore, despite paying for an upgrade to a family suite which can accommodate a third bed in our room, the additional bed lacked the usual amenities displayed on the master bed. Finding only spare towels under the sink was disappointing, particularly given the extra fee paid for the upgrade. Proper preparation of all beds should be a standard expectation. Upon checkout I only realized that they didn't assign a family suite to us but just an ordinary junior suite and simply turn the sofa bed into a 3rd bed. The mini fridge in the room wasn't working at all as it is not cold at all. Staff at reception are unfriendly as they don't even say morning to guests.

Location is really good as it is 3mins from the metro and there are some food options around like Mochi Ramen Bar. It is 10mins away from the center by train or 40mins walk. Room was really clean. However was quite warm so we had to open the windows. Bed was not that great and the pillows were so bad. They need to change them to rate themselves 4 star.

The reception staff, was ignorant, rude and unhelpful. I told the reception team at least 3 times my friend was in a different flight and would be checking in around 2am and to make sure she got a key to the room without issue. The unhelpful man at the desk woke me up demanded at 2AM!! That I come down to reception and sign her in even though they were more than aware of the check in in advance to avoid this in the beginning. The bath was also dirty and had long black hairs all over it which didnt belong to me or my friend. Not a great stay.

Great value for the money! Clean and modern.

The Novotel Suites in Wien was perfect for our family of four. We had a junior suite that had a king size bed and 2 twin beds for our 2 kids. It was pretty spacious for a European hotel which was nice. The bathroom had a tub and a shower. The toilet was separate, which was a bit of inconvenience but I guess that's how it was designed. Their amenities were great. The toiletries they provided were top notch. The concierge were great. They helped us find places to eat and where to go. They also helped with the airport transfer. The cost to stay here was also really reasonable. This hotel is pretty quiet since it's away from the city center. However, there's a subway a few feet away which can take you anywhere you want within minutes. There are also some food options nearby but some of them may require cash only so beware. We've always been satisfied with the Novotel hotels and I'm glad we stayed with them. I highly recommend this place.

All most Good condition

The room is spacious and clean with the amenities that are required. It is also convenient as it's near to the metro station.

Good value for money

Great rooms, plenty of room and close to transport

The hotel staff is not friendly and did not helpful

The buffet breakfast is one of the best I had in Europe. The room was clean, comfortable and complete- even has an ironing board and flat iron. Although there’s absolutely no chance in hell they can give you an “early check-in”. As we arrived at the hotel at 11:30am and waited until 3pm to actually check-in. Maybe understandable as it’s their policy but some hotels provide “flexibility “ and Novotel, according to the receptionist “absolutely can’t and absolutely no chance for early check-in”. But the actual property/room was great and the buffet breakfast excellent and worth the price.

Convenient location near public transport. Convenience shops and nice cafes in the area.