Great hotel and great location

Brilliant pool area for kids with slides and splash pad. Good food and good location for a 5 minute shuttle to the beach. Rooms and general decor starting to look tired, air con in room useless. General cleanliness and staff were all excellent.

Good buffet food and pleasant large room

“I recently stayed at this hotel and was thoroughly impressed by every aspect of my visit. The cleanliness of the rooms was impeccable; everything was spotless and well-maintained. The food was a highlight, with a wide variety of delicious options that catered to all tastes. The staff were incredibly friendly and attentive, making sure every need was met promptly and with a smile. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.”

Great hotel in all respects. Food options do need drastically improving though. No options for vegans that have any protein, no soy yogurts at breakfast or options at lunch or dinner. Lots of fresh fruit and vegetables though

We had insects in the room, they sprayed, but they came back. The shower was leaking frim the ceiling when we took showers, and not lioked at. The food could use an upgrade and the building could use some upkeeping. The staff at the restaurant and bars were amazing!!!

The hotel is very much geared up for families; vast hotel, good sized pool areas (plus slides etc for the kids) and generally enough sun loungers (inevitably with some putting towels on beds before breakfast, to reserve them). The hotel is clean, bright and modern and the room was airy and spacious with comfortable beds and aircon. Food was ok - being an all inclusive in a four star, there was the inevitable feeding frenzy, "canteen" feel about it. Plenty of big vats of various foods under hot light bulbs keeping everything warm! Lots of options to suit most palates and breakfast was good and plentiful. There's a self-serve counter with burgers/chips/hotdogs by the pool during the day, but it wasn't great quality. Evening meals were uninspiring; mainly beige food like chips, pasta and trays full of overcooked casserole-type food and tinned/frozen veg. The coffee was from an instant machine and the drinks included - Amstel beer and wine on tap and a soft drinks fountain were fine for us. I would say they are trying to cater to everyone obviously, but it made meals quite boring and samey after a few days. The area is built up with accommodation of similar style and is close to the weird and wonderful Cita shopping centre! Full of duty free shops, clothes, tourist tat, restaurants, bars and an interesting array of "adult" establishments in the basement! Hotel is a short walk to the sand dunes and beaches of Maspalomas and Playa del Ingles and close to public transport links.

Hotel is nice. Amazing location right on the dunes. Food provision and pools are excellent and the staff were great. Lots of the rooms overlook the entertainment area which make it very noisy until 10.30pm but the hotel were good about moving us to a quieter room. A few things need updating a little, the decor is a bit tired in places and a few broken sunbeds etc but on the whole it was a great place for a family holiday.