The person whom was at the desk the second was very rude. I called 3 hours prior to ask about coffee for stay as i wanted to see if i needed to bring extra coffee. The guy on the phone laughed at me and said if you need more coffee just come ask us .i said ok then when I went to do so the lady made me feel small for even asking and resulted in me going to collihgwood to buy more coffee. As a long outstanding senior leader for Home Depot canada I HAVE ONLY WROTE TWO NEGATIVE REVIEWS. This being the second as couldnt believe how rude this lady was and never appologized for poor information shared.

Close to Blue Mountain

Property is very nice but could use some TLC.

Great place for few days. We had bad weather and still had good time

It was fantastic

This is my third year at the property. Lovely one bedroom apartment, great view from the second floor, lovely heated pool and the staff is very friendly and attentive.

Me and my husband where exited to have a stay near the blue mountain village for our anniversary, I booked my stay through hotel.com, before booking my stay I called the the customer service to inform myself of the distance to the village as it says 6 minutes walk online, they told a easy 5 minute walk… well it is not, there is no pathway, no trails to the village you need to walk on a busy street no Lights for night walk, or any sidewalk…. You need to cross busy road and have cars riding by you on the street, I was very deceived as this location has no accommodation, no restaurants no coffee… even hotel.com called to try to cancel multiple of times they disagreed to cancel. On top of all of that, I tried almost 4 hours from 12:30 to 4pm trying to cancel my booking with them, I did not feel comfortable, and they where disrespectful and rude, truly couldn’t care less…this was our anniversary and it was ruined, I rented a hotel in the village… had amazing service, the hotel mosaic offered us a amazing room with a complimentary wine bottle as they understood the situation. I’m a mother of 3 and they kept over 400$, can mean a lot for some… I was told by the general manager next time look in google map before you book. The moral of the story is that this location do not accept any form mistakes, they couldn’t care less to have satisfied customers… I’ve added pictures of the streets, after the streets you need to walk through a parking then you arrive near the LCBO for those who k

Lots of space in the 1-bedroom. Quiet. Nice, clean, pool and hot tub. Easy walk to the Village.