Staff were awesome and accommodating from the front desk to the restaurant and housekeeping! Breakfast was good! Good experience over all! Very close to the Sanctuary…5 minute walk using the lift.

Distance to la grotto is only 2 min.Room is spacious and very clean and new. Parking place is marvellous. Staff is great and very helpfull. We will surely come back here.

The room was very nice. This was the first time I saw a room with stairs that led up to more beds. It was very comfortable and spacious for the 4 of us. It is very close to the shrine. One of the best parts of the hotel. Call ahead and they will set up the parking for you in their small parking lot. The reason for the loss of stars, the pictures show a cafe and outdoor eating area. They are there but it’s not open. Dinner is a pre set menu for a fixed price. Breakfast was a small continental breakfast. They should say the cafe is not open and there is no one to give you wine on the terrace. That there is no a la cart menu or a buffet like it says on the street.

Great location, great hotel

Convenient to shopping and friendly staff.

Close to the cathedral

I liked the fact that we were within walking distance to the shrine. It was clean and safe.

all good

Ukraine migrant / refugee staying at the property and their children's are playing and making noise even late night most of the time (banking the walls, entrance doors, surrounding our rooms)

Great location! Hotel is right outside the Sanctuary making it accessible to go in and out at any time. Easy meeting place for our Viator walking tour. Shopping and restaurants are very close. You need not walk or take taxi to visit the Sanctuary! Highly recommend!

Decent hotel, convenient location near the sanctuary. Comfortable room. Internet (WiFi) not very good.

Loved the hotel and location.

The stay was wonderful. Very close to the main areas in Lourdes. Restaurant hours are challenging and bathroom smelled very strange, but other than that, the place was spectacular. The staff was exceptional and went out of their way to help. Recommend!

Every things okay

We didn’t stay at Hotel Sainte Rose because they closed it a day before we arrived due to low activity. We were transferred to Hotel Panorama and I think it’s a better choice. My excellent rating is for Hotel Panorama.

We had some issues with checkin and the front desk was less than accommodating. Our room was spacious, bright and very clean. The house wine at the hotel bar was quite awful. We were not impressed with breakfast for the amount we paid. Overall, you could probably find a better hotel in Lourdes.

Totally exceeded my expectations. Room was spacious , I think the hotel has been recently refurbished, everywhere was very clean and very comfortable, bathroom very clean and large. Tea and coffee available. We upgraded to half board whilst there thanks to the very helpful waiter in the restaurant. Location was excellent, very easy walk around the area and easily reached on foot from the station. Bed was comfortable. Room was warm.

Clean, close to everything, staff are very helpful a d room is spacious and clean.

I like everything, including the distance that is very close to Sanctuary. Suggestion to improve a bit more varieties of dishes/menu for dinner. Breakfast is perfect. Staff were very nice and hospitality. Negative: It could have been best hotel for the pilgrims if they provide a shuttle service to Airport at least on Sundays one in am and pm each. Because there is no public transport service on Sundays and taxi costs double on that day.

Good service and clean facility, very close to sanctuary. Enjoyed the stay and access mostly for elderly.

An all round pleasant experience. A clean & comfotable room, helpful and courteous staff and proximity to the Sanctuary.

The only good thing about the property was the location. the room was terrible, for twin room, only one chair, no table to have tea and had to sit on bed instead. extremely small. the toilet seat had to be used sitting sideways as the industrial toilet roll was sitting next to it.nothing was good about the hotel except for the location. reception staff did not have a clue about any tours or any information about Lourdes. TV only had news in English nothing else. very poor.

A great stay in this nice hotel!

Location and staff was great, rooms were big for 3 people

It’s great advantage is being very close to the shrine.

Well received and assisted when a transportation problem arose..

It was amazing, the staff went out of their way to help us

Good overall experience, will definitely choose the hotel again for our next trip to Lourdes.

The look and style of the facility is modern and clean. Dual elevators confusing at first but the room was what we would expect from higher end hotels. Plus it's close to the gate of the sanctuary which is a definite plus.

The look and style of the facility is modern and clean. Dual elevators confusing at first but the room was what we would expect from higher end hotels. Plus its close to the gate of the sanctuary which is a definite plus.

A great stay and lovely find after many years of coming to Lourdes. We got a refurbished room which was great. Clean and comfy. Would have been nice to have had the sheets changed during our week long stay but other than that no problems. Also the shower, which is really nice, big and poweful could do with a shelf or somehere to store bottles etc other than on the floor. We did just bed deal as breakfast was an added extra at 12 euros and this seemed very pricy. Great front desk service and very friendly staff. A great convenient place to stay.

A little old, but on perfect location