They promised me a bigger room once i get therr they offered a small warm room no space for my child they forced me to rent another room

This hotel is just because of perfumed air in rooms as I’m allergic of perfumes not ure where from goes but it may come from air condition . Customer service not much helped as lack of it. Saying ‘ we can’t do anything’ but wonder if someone is allergic to perfumes. Very disappointed

Booked this hotel for my parents to stay 1 night. The staff was very friendly with them and they overall enjoyed their stay,

Rooms are small by American standards (just FYI). Parking was very convenient with an EV charging station. It was clean and the shower was excellent (very strong and hot.) There's no A/C and it was warm for our October visit, so we appreciated the provided fan. Room coffee was quite good, but no sweetener, so FYI. Front desk staff was super nice!

Topp Hotel

Not good experience. No ref in the room and no slippers for the guests...Not recommendable..far from city center...not near the train station. Front desk is not accomodating...saving factor is the nice people in the restaurant

The hotel fulfilled my expectations for business trip, it´s close the the train station, it was quiet during night, everything clean and comfortable, simpler, but very good breakfast.

Nice hotel, kind staff. Traffic not too good

Top

Peaceful place and close to Zurich old town y airport.

Very nice. Even had an upgrade. Clean, would stay again.

It was an ideal location, as near to shops and also train transport, hotel staff very helpful with queries and questions that I asked, re getting to the World Champs sports venue, which was only 2 stops away on the train.

Very poor value, no AC, unimpressive breakfast, stay only as a last resort

Overall nice hotel, excellent breakfast for a 3-star hotel..

Very nice breakfast for a quite simple hotel. Fairly small rooms but still good price/quality ratio. Happy to have stayed there.

Hotel is located in a small town outside of Zurich. Very close to train station so getting around is very easy.

in principal ok, quiet, but breakfast can be improved

Clean. Quick check in. Parking included. Food is a bit pricy but very good

great Mexican restaurant within walking distance

Hotel was in decent location. Bar in the hotel was closed!!??? Food was decent in the restaurant. Buffet breakfast could have used a toaster. Had to request extra pillows in the hotel room...too fluffy, not comfortable. Ample parking was available outside. Tried parking underground...very tight fit getting in and out! No ice machine. Bed was comfortable.

We will never stay anywhere else. Outstanding.

Lovely hotel, spotlessly clean, quiet, good food nearby, great breakfast, practical layout, easy access. Ideal business and leisure hotel and great value. I really really liked the place. Highly Recommended 😎😴

Hot and Humid, No A/C, No Fans, No Iron and the traffic noise was crazy loud.

From the minute I stepped in, I knew booking this hotel was a mistake. The lobby was so hot, it immediately gave a bad impression. The staff were melting. Management could have invested in a fan for their staff who must work long hours in the heat. The room was awful. Very dated interior. Useless pillows, too thin for comfort. No AC in the room either. Not even a fan. Within minutes of being inside the room, I was drenched in sweat and opening the window didnt help at all. It was impossible to sleep in this hotel! It really was a nightmare because I had to open the window but it was so loud outside with people talking and hearing cars zooming by, I didnt even sleep the entire night. The breakfast was pretty low quality food and if its included in your room price then take it but if you have to pay, it really isnt worth it. Overall, I had a very bad experience and so did my group of 30+ people. Everyone had complained that it was the worst part of their journey.

From the minute I stepped in, I knew booking this hotel was a mistake. The lobby was so hot, it immediately gave a bad impression. The staff were melting. Management could have invested in a fan for their staff who must work long hours in the heat. The room was awful. Very dated interior. Useless pillows, too thin for comfort. No AC in the room either. Not even a fan. Within minutes of being inside the room, I was drenched in sweat and opening the window didn't help at all. It was impossible to sleep in this hotel! It really was a nightmare because I had to open the window but it was so loud outside with people talking and hearing cars zooming by, I didn't even sleep the entire night. The breakfast was pretty low quality food and if it's included in your room price then take it but if you have to pay, it really isn't worth it. Overall, I had a very bad experience and so did my group of 30+ people. Everyone had complained that it was the worst part of their journey.

Tight accommodations and wish the Shower head was mounted higher

My room has got everything. With overly staffed front desk and unnecessary decoration in the lobby this hotel may deserve a 4 star rating. Highly recommended.

Tired decor.

Excellent stay, nice & plentyful breakfast, friendly staff, good stay..

The facilty and breakfast service is very cheap quality,and if there is some thing finish in breakfast buffet,they didnt full it again.

Clean and comfortable

The room queen room wasn't that listed on the website and the room was very small, just the size to sit down on your bed and having a shower. I didn't mind, because I just needed to sleep only one nigbt, but for more, it would have been a bit depressing. TV was very high, in a bad position, sheets clean and comfortable but only one pillow which was very flat. Only one towel which was not that big , the shower head couldn't fit on the holder as it was moving and pointing against the wall. No cotton cleaner for ears were provided and a very tiny bottle of shampoo which was very difficult to use. I would have expected a higher quality within the room facility. One good thing was the wifi, very fast.