The property is gorgeous, the food is good. Unfortunately the front desk staff needs a lot of work. They double charged parking on my bill as well as my travel companion's bill when we only had 1 car between both of us. Trying to contact the hotel and get a response now is impossible. Also the morning of my departure, I had coordinated a breakfast to take with me. Unfortunately, the breakfast was not ready and the front desk had no clue about it even though I arranged this the prior day with the front desk. Additionally, when the driver showed up to pick me up, I was sitting in the lobby working on my laptop. Instead of the front desk attendants at 7 AM notifying me, they did nothing. I had to go up to the desk 10 minutes later and ask where my driver was to then find out the driver had already arrived. The lobby was so dead you could hear a pin drop. The fact that these girls assumed I knew the driver was there while I was working in the corner is insanity. For all of these reasons, this hotel is beautiful, but not a well run ship.

This is where you stay when you need to recharge surrounded by nature, an ocean breeze and in an impeccably luxurious setting in the French Riviera. I have literally no complaints here. None.

One of the best places at the coast!

Beautiful seaside setting with a warm and friendly staff

Fantastic location, view is amazing. The food was the real downside, not a lot of choices and some dishes were actually not good at all.

loved the eco-natural salt water pool, loved being on the ground floor, where we could get up in the morning and walk from our terrace to the ocean for a morning swim and not have to go in an elevator. nice pool side menu. very friendly staff...all around lovely experience

Overall a lovely hotel and experience - but expected a five star property and was disappointed on that front. If it were a four star property, I would have felt the rating better reflected the experience.

Hotel and location is beautiful. Clean rooms and great view. Unfortunately the level of service doesn’t meet the expectations of a five star hotel at that price point. Every single food order during our four days got messed up. Wrong items, missed out on allergies. Had to triple check everything to avoid an allergic reaction. Same for both restaurant, Cabana and the reception. There is an obvious language barrier, but also lack of willingness to understand. If you are looking for a five star riviera experience there are plenty of other options to choose from.