I arrived at the hotel and the clerk could not locate my Expedia reservation. He was very unwilling to help and I had to call Expedia customer service in the US to get things straightened out. He went to the back and told me nothing or what was going on. I asked another clerk to look for my reservation and he found something with the incorrect date and told me the other guy was in the back room talking to Expedia. When he came back he simply gave me the room keys and that was all. At check out, different clerk, same lack of empathy. The room has good size and it clean. The bed is very uncomfortable, way too hard and the pillows are flat. the AC keeps cooling even when you turn it off on the remote and it keeps a very low temperature. The good things are the location and free breakfast. It has several items and they are all fresh.

Needs better maintenance. Dated. cable not working

MUITO BEM ATENDIDO

1º - FUI CONTENTE PARA PISCINA MAS DEPAREI COM NÃO AQUECIDA NO CLIMA DE CURITIBA NÃO ROLA - MINHA BUSCA FOI COM ESTE DETALHE MELHORAR A INFORMAÇÃO INCLUSIVE A PARTE DO FUNDO DA PISCINA COM SINAIS DE SUJEIRA. 2º CAFÉ DA MANHÃ NO CARDÁPIO DO QUARTO INDUZ AO ERRO MÁ INTERPRETAÇÃO - NÃO TEM A INFORMAÇÃO EXPLICITA DO CAFÉ DE 06:30 AS 10hs - EU FUI AS 08HS MAS MINHA NAMORADA AS 10:10 E JA ESTAVAM RETIRANDO O CAFÉ. AINDA BEM QUE ELA COME POUCO. NO MAIS PARABÉNS

At breakfast the waiter came to pick up my plate with the cutlery and I said I did not want to as I would still use it but he pretended not to hear it and took the plate and constrained me to remove the cutlery. Then, when I went to serve myself at the buffet, the same waiter took out the cutlery and the cup with the coffee and the honey to sweeten the coffee even though I had left the room card on the table. I had to get another cup, other cutlery, another napkin. It seems that the waiter did it on purpose, as he saw that I was still drinking coffee and got up to get more things. Another thing I did not like at breakfast is that the fruits were dirty, not washed.

my experience was very pleasant, the staff were attentive and the breakfast was delicious, with whole fruits; The sheets were clean and unscented.

Boa.

good overnight stay. Breakfast more than adequate

Overall, this hotel was good. I wish only one thing, wifi could be a little faster.

FOI SÓ POR UM DIA, MAS QUANDO FOR PRA CURITIBA NOVAMENTE FICAREI COM VC.S

Overall wonderful stay and first time experience in Curitbia, Brasil! Everyone was most welcoming aside from my subpar Portuguese and eager to assist me. Hotel is well maintained and has a beautiful wall water fountain that welcomes you in from the street; it is also close to beautiful landmarks (Setor de Ciencias Juridicas, Praca Santos Andrade, Passeio Publico, Catedral de Curitiba, and other gems). Also for my runner and vegan friends, I would recommend this location, as it is only a short walk or run away from several vegan places that serve delicious Brazilian treats. If visiting Curitiba for a local visit or for all the festivities that occur during early February which include but are not limited to: Zombie Walk CWB, Curitiba Rock Carnival, and of course Psycho Carnival! This hotel would make a great choice, as it is close to all the action, while far away enough to allow you to rest (when needed). Great memories were made and I would like to thank everyone that made it possible to feel so at home!

Overall wonderful stay and first time experience in Curitbia, Brasil! Everyone was most welcoming aside from my subpar Portuguese and eager to assist me. Hotel is well maintained and has a beautiful wall water fountain that welcomes you in from the street; it is also close to beautiful landmarks (Setor de Ciencias Juridicas, Praca Santos Andrade, Passeio Publico, Catedral de Curitiba, and other gems).Also for my runner and vegan friends, I would recommend this location, as it is only a short walk or run away from several vegan places that serve delicious Brazilian treats.If visiting Curitiba for a local visit or for all the festivities that occur during early February which include but are not limited to: Zombie Walk CWB, Curitiba Rock Carnival, and of course Psycho Carnival! This hotel would make a great choice, as it is close to all the action, while far away enough to allow you to rest (when needed). Great memories were made and I would like to thank everyone that made it possible to feel so at home!

very pleasant

I go here often for business and the location is perfect ...

Will stay again.

Located pretty much smack in the middle of downtown, this could be a good place for any business or pleasure traveler. Area seemed quite safe and not trashed out like many inner city areas in Latin America. Hotel staff was very helpful in every way possible. As good as any Hilton/Marriot I've stayed at, even if the rooms are a little small by American standards.

The five days I spent there seemed like an eternity. The room was small, although clean. The worst part was thea/c unit. It was a remote contro operated model with a hand held control. Not reading Portugese, I never could get it writht. It was either running fukk blast, which barely cooled the room or it would just shut off with the timer. This woke me up severl time during the night when it got hot and made it difficult to sleep in the first place. After a couple of nites I askfor assistance and was told someone would be right up. They never cqme. The staff was nice and heklpful, but the a/c issue outweighed the best efforts on their part.