Perfect service ,, they make me upgrade, and late check out,, the view is amazing from all the restaurants with beautiful sunset,, the food great and the pool was very clean,, and super nice sandy beach

Adults only peaceful.easy parking.

Location and friendly staff !

Everything about the resort was clean, classy, well maintained and felt luxurious. It is a long way from anything but the beach, although that beach is perfect and there are plenty of bars and reataurants along the coast. Getting to any sights or cities will require an expensive taxi or a car, but the hotel is so luxurious and relaxing you many not want to leave!

We liked the cleanliness and the staff was amazing. We would definitely stay again.

We had a fantastic stay at The Island. The hotel staff were attentive and courteous, going out of their way to ensure our stay was the best it could be. The beach was excellent, as were the different pool areas within the hotel, offering something for everyone. Breakfast was also very good, although we did not eat at the hotel during the evening, due to the various restaurants available close by.

Really helpful and welcoming staff. Great breakfast selection. Very clean and good facilities. Recommend the room with shared private pool. Some good restaurants around the hotel but nice food in the resort restaurants as well. Would recommend

Beautiful resort, the staff are friendly and make you feel welcome. We got there late after a delay from the ferry and they gave us a bottle of white wine and small dinner. The buffet breakfast is great and so have many choices that way you can satisfy your need. The room is big enough a had a semi-private pool and the beach is just across the road and you can hear the waves from out room.

I am a world traveler. I have stayed in 5 star accomodations all over the world, including many beachfront properties. I have also stayed at 2 star hotels and everything in between. This is the worst resort I have ever been to. There is zero information on the website regarding many things I think people need to be aware of. There were 3 of us traveling and we had to have a larger room because of this. The room is at the back of the property, it takes a good 10 min up and down MANY stairs to get to the room. It was perfectly horrendous. I am disabled but not in a wheelchair, I did ask about this ahead of time and was told it was accessible. I was traveling with my elderly mother and it really was hard on her as well. JUST TO GET TO THE BEACH (which is all the way to the front of the property and THEN across the street) took so much out of us that we only went for 1/2 of one day. And other people, just from the public, were there as well. We had to fight to find a chair. No food or drink for sale except for a guy in a van that was driving up and down the street selling fruit. We stayed in the pool area the following day. I was very disappointed because I have a pool at home. I stayed here to be able to use the beach but it was so much work and effort just to get there and find a chair, much less pack food and drink for the day we just gave up. There was an included breakfast buffet, it was okay. The pool area drinks and food were both good and not overly expensive.

Bellman security and servers best hard working and cooks and housekeeping very nice !

At dinner you must pay for any drinks even tap water and when approaching front desk, first thing you hear is always 'no'

The wifi is very poor all over the resort. The drinks at dinner are paid only (not even free tap water), when you ask something the first answer is 'No'. The pools are not clean. The quality of the food is very low and not lined in 5 star hotels standards. All hotels have pools, all hotel have nice rooms. This hotel dont let you feel welcomed and value for money.

The manager at front of house great eva or Effie. The other front of house staff should be more personable interaction with guest s upon leaving not even a goodbye or smile

Awesome resort that’s caters to all your needs. Great friendly staff.

This was the most beautiful resort i have stayed at. The staff are amazing, friendly and cant do enough to make it a proper 5 star feeling. I highly recommend staying here. My review can never do justice to how they treat you and how the experience feels.

We stayed here at the end of our 2 week trip to Crete. Our room had a semi-private plunge pool which was amazing. The main pools are very nice also but hard to get a seat at unless you go early morning to grab a lounger. The buffet breakfast was excellent though I wish it started earlier than 7:30am because we had to forego it our last morning due to our departure time. The room was spacious and we also had a large deck area with loungers. The beach is directly across the road and we could hear the waves from our room. We had the buffet dinner once when we arrived and then we enjoyed dinner at a couple of local tavernas within 5-10 minutes walk. Cute little area and nice resort to stay at if you are looking for this type of vacation. Not particularly Greek but again, you can leave the resort to venture out. It is also only 20 minutes to Knossos which was great!

Great choice of bars, restaurants and pools. Spacious room with a great balcony and view. Easy walking distance to shops, cafes and restaurants outside the hotel. No children!

I'm not much for resorts, but we needed a holiday from our holiday. The area isn't much, but The Island is lovely - low-key, lots of pools, several dining options, a nice beach, and our own semi-private pool. The staff was warm and friendly, and always ready to lend a hand. Even a rainy day was fine, as we hung out and read and ate lunch in one of the secondary dining areas, and walked along the beach when the weather finally cleared.

The Island resort was to be the “piece de resistance” to our European vacation & the one accommodation that we spent a lot of money on … nearly 2 grand (aud) for 1 week, so not cheap!!!!! We booked & paid 6 months in advance, hoping and wishing that we’d get the best of the “Cool Rooms” with the most spectacular Sea View. This was not the case. I don’t know how they allocate rooms, but my room was the “runt of the litter” from a balcony & sea view point. I was bitterly disappointed ☹️ I spoke to Reception, they changed my room after much tooing and frowing. The Island is such a big resort, we were just a number really. F&B staff were always friendly & happy to assist with anything we wanted & Sarah on the front desk was super happy all the time. Breakfast was included and there was such a wonderful amount of options. We ate dinner at the restaurant a couple of nights, it’s good value at Euro 20 per head & again, plenty of options. The pools are beautiful too & having the beach across the road was great. There were a few great restaurants in the surrounding areas for lunch and dinner if you didn’t want to eat at the resort. Not great for shopping in that area of Crete. To summarize, the resort is very quiet, lots of couples & no one (other than us) appeared to be having a wow of a time haha! It’s a great resort for relaxing, swimming.

Loved this property. Great location and great staff. Loved the different amenities and being able to walk to the beach. Walso loved all the places to eat in waking distance. Only bad thing was the wifi rarely worked which is a bummer.

We had a wonderful stay here.

Absolutely stunning

We had a wonderful time at The Island hotel. As a Gold member, we even got an upgrade and were lucky to stay in a room with a shared pool- what an amazing experience. The bed and pillows are super comfortable. The Spa service (pedicure and couple massage) was brilliant. The staff is very friendly. The buffet was very good on most days, though, the à la carte dinner was not worth it in our opinion. The beach is great for swimming and the pool areas are fantastic, too.

Customer service is horrible. AC was not working in our room and we asked many times to fix it but no one ever came. Cannot give u a glass of water, u have to buy your own bottle everytime. Very disappointing experience overall considering the price paid. We bought 3 rooms together 6 months before the dste but were all separated.

The hotel was lovely. Never a problem getting a sunbed. Food was good quality and choice the only thing that is not the hotels fault is it is in the direct flight path although after a few days you don’t notice so much

Great location. The hotel is right on the beach even though the beach is no the best if Crete. Food quality and range is very good. The staff are excellent and really go out of their way to connect with guests.

Stunningly designed and very peaceful hotel that made our trip to Crete something really special. If you have the opportunity; book a suite because ours was absolutely beautiful and the feeling of having a pool on your terracce is everything. And we are very thankful to the staff for making our stay so amazing!

Resort was very busy.. too many people and not enough loungers. Also get to the pool at 10am there is no where to sit. Pictures make it look bigger than it is. Towels were being put out at the pool from 7am would not have been an issue if there was spare.

The outside areas were perfect, loved all the double day beds and hammocks, the decor was lovely would have liked a more luxurious bathroom but it was perfectly adequate and clean. There was nothing we didnt like. the staff were welcoming and so friendly and the on site spa was perfect too.

The staff was very friendly and helpful. They kept the place spotless and ensured the buffet breakfast and dinner offered a huge variety of tasty food.

We stayed here for a full week and it was a really wonderful trip. Hotel was exceptionally clean and staff were very friendly and welcoming. The beach was fantastic with crystal clear waters and plenty of loungers and parasols. We even got a wee bottle of wine in our room on arrival which was a nice touch. Only minor niggles were the pools were all a bit too cold to use (including the shared pool behind our room) and the service was a bit slow at lunch and for drinks at night. Still would highly recommend staying here and totally loved that it was adults only. We paid a bit extra for a late checkout as we had a very late flight and this was 100% worth it as it basically gave us another full day of relaxing by the pool and on the beach.

Great hotel, relaxing and quiet. Recommend if looking for a relaxing vacation