We had a nice stay at the hotel. The rooms were clean upon and check-in and up to the second to last day of our travel. However we had aunts in our room on the second to last day and the cleaning staff did not do anything about it. Another important thing to mention is that the hotel does not turn on the air conditioning until the building reaches 27 degrees Celsius. This is in accordance with the Mallorca energy conservation law. I am all for this law, however, the hotel is not well adapted in my opinion. Being on the seventh floor meant that our room got hot easily, but there was no screen on the balcony door which meant that bugs would come in when the door was open. Since this was our only way to get air we had to make a sacrifice (perhaps why the aunts came in, but again our only way to get air!). Another thing, the walls are SO thin! We heard our neighbours cough and move around in their room. Our room had a conjoining door and so noise carried very easily. The staff were very friendly and the food was good for what was paid. However, the temperature control and the thinness of walls is something to keep in mind before booking. Perhaps make a request to not have a conjoining room and avoid going before the hotel reaches 27 degrees. We were lucky that evening cooled down, but the room was hot during the day with the sun. Overall the hotel was a good value, but there were definitely some flaws.

Construction and noisy cutting of palm leaves. I don't blame the hotel.

Great hotel, clean, close to the beach and the sea. Shops and a bus stop nearby. Very good food and drinks. I recommend.

Good location, very close to the beach, shops and restaurants. Very clean, lots of food choices. Would recommend.

Property was great. Staff is what makes the difference. Amazing personnel. I would highly recommend it to everyone.

Great value without compromise on quality

It was a good hotel.when we arrived there was no room for us,we argued with the manager but he said there was nothing he could do but to send us to a apartment at a sister hotel for one night,he told me that it was Expedia’s problem very disappointed not the same standard

The food is very good, hotel is spotlessly clean and staff very friendly. My daughter is vegan but is happy to eat as a vegetarian, it would of been helpful if the food could have a vegetarian sign just to show there was no meat in there, but this is meant as a comment to improve the hotel not a criticism.

the food could be better, like the desserts could make them do not put packaged sweets

I think hot drink making facilities would be good in the rooms

Perfect holidays, coming back next time to Hipotels

Everything was really Good. Just her better Coffee

Everything about the hotel and staff was perfect. Made to feel very welcome by all staffVery clean. Food was great. Drinks were great.I went by myself perfect place to do so. Very safe

Everything about the hotel and staff was perfect. Made to feel very welcome by all staff Very clean. Food was great. Drinks were great. I went by myself perfect place to do so. Very safe

Booked a room through expidia gets ti hotel no room available ,then after a long debate they decide to find me a further hotel a few miles away, hotel stauff very rude very in-helpful bad bad bad NEVER will i recomend this hotel STAY AWAY!!!!

Hotel was only 10 mins from the beach. Plenty of shops & restaurants directly outside hotel. Hotel facilities were very good, although the pool area would be too small in the peak summer period. However, an enjoyable holiday.

Hotel was only 10 mins from the beach.Plenty of shops & restaurants directly outside hotel. Hotel facilities were very good, although the pool area would be too small in the peak summer period.However, an enjoyable holiday.

We booked this hotel independently but it seems that all other guests were on package holidays and most wore the 'all-inclusive' bands. There was no discernment between independent travellers and the all-inclusive package holidaymakers - same self-service buffet. We were there 4 nights. On 2 of the nights, the evening buffet was excellent with a wide range to choose from, the other 2 nights it was very poor. Breakfast was awful. Very Germanic in taste. Terrifying lady on the fried egg and omelette stall, under pressure as she was on her own but boy was she grumpy. We had requested a sea view room and ended up with a side sea view - on the front of the hotel. Not good. Opposite the hotel is a live music bar and it is very very loud. Quietened down around 12.15am, but some of us go on holiday for early nights and rest. The room itself was kept spotlessly clean and the beds and linen were good. The bathroom desperately needs refurbishing - totally out of kilter with the modern decor of the bedroom. The towels were no more than grey rags. Appalling. Very pleasant pool area but if you want pool towels it costs a €30 deposit - never experienced that anywhere before. You also pay for the use of an in-room safe and leave a deposit for the key. The entertainment was dire and the female animacion even of an evening wore jeans and a t-shirt. Sa Coma has a lovely beach but that is all it has going for it. The rest of the resort is down at heel bars and tourist shops.

We booked this hotel independently but it seems that all other guests were on package holidays and most wore the all-inclusive bands. There was no discernment between independent travellers and the all-inclusive package holidaymakers - same self-service buffet. We were there 4 nights. On 2 of the nights, the evening buffet was excellent with a wide range to choose from, the other 2 nights it was very poor. Breakfast was awful. Very Germanic in taste. Terrifying lady on the fried egg and omelette stall, under pressure as she was on her own but boy was she grumpy. We had requested a sea view room and ended up with a side sea view - on the front of the hotel. Not good. Opposite the hotel is a live music bar and it is very very loud. Quietened down around 12.15am, but some of us go on holiday for early nights and rest.The room itself was kept spotlessly clean and the beds and linen were good. The bathroom desperately needs refurbishing - totally out of kilter with the modern decor of the bedroom. The towels were no more than grey rags. Appalling.Very pleasant pool area but if you want pool towels it costs a €30 deposit - never experienced that anywhere before. You also pay for the use of an in-room safe and leave a deposit for the key.The entertainment was dire and the female animacion even of an evening wore jeans and a t-shirt. Sa Coma has a lovely beach but that is all it has going for it. The rest of the resort is down at heel bars and tourist shops.

Hotel was good however even though there was a lifeguard there was no control over the pool area.There were people diving in the pool. using inflatables and reserving sunbeds despite notices saying this is not allowed.

Lovely hotel that is in the centre of everything making it easy to get around. However, the buffet was a let down. Not a wide selection of food.

Great hotel. Family friendly. Good food. Near to a nice beach and some local shops bars and restaurants.

Great hotel. Stayed in 3 nearby but this best one

Poor customer service .. Air con not working . When I called to complain at 0730 when I woke due to being hot and uncomfortable I was told no one could come . When I informed them again I slept poorly due to no air con the desk Were less than helpful .. An apology would have being a start ..Also advisable to tell people that staff needs to be rented before sending someone up to the sixth floor .. Advice people of wifi on arrivalRoom very clean and view beautiful Lots of unsupervised kids in breakfast room

Poor customer service .. Air con not working . When I called to complain at 0730 when I woke due to being hot and uncomfortable I was told no one could come . When I informed them again I slept poorly due to no air con the desk Were less than helpful .. An apology would have being a start .. Also advisable to tell people that staff needs to be rented before sending someone up to the sixth floor .. Advice people of wifi on arrival Room very clean and view beautiful Lots of unsupervised kids in breakfast room

Great hotel very clean and good food. Only a hard pillow let it down

Great stay, wonderful staff especially Paco in the restaurant, location perfect, one street from the beach and at the quiet end of resort

Vey clean very professional service

Fantastic hotel - loved it. Spotlessly clean room and communal areas. Friendly staff - Bel the maid and Raphael on reception. Food gorgeous too - and the Gala dinner - what can I say... A*****

The hotel was lovely and clean, food fantastic, beach gorgeous - would definitely go back again, although some of the bar staff could have been a little nicer, all other staff were lovely

Great holiday. Have stopped here for five years now. Excellent hotel. Would definitely stop again. Staff and friendly. Hotel clean and great food.

Very classy hotel. We were all inclusive and food was great, plenty of choice and always fresh and hot. Plenty of spare loungers, nice pool. Great view from 5th floor. Not many Brits, majority of guests from Germany.